This site uses cookies and similar technologies to analyse traffic, personalise content and ads, and provide social media features.Learn more and adjust settings.
"Great location, room was good size and clean and tidy. Main bed comfortable but the pull out sofa bed was terrible. Ended up using as couch only.
Ove
...
"
More
A luxury stay in the heart of Auckland awaits you at Barclay Suites. Within a short 5-minute stroll, you'll find Sky Tower and SkyCity Casino. Highlights at this eco-certified aparthotel include a full-service spa, and in-room kitchens and washers/dryers.
Each apartment is soundproofed and features a flat-screen TV with cable channels, along with free WiFi, a balcony, and a dining area. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A sitting area, a portable fan, and a safe are also available.
A relaxing day at Barclay Relax SPA can include deep-tissue massages, body scrubs, and facials along with aromatherapy and reflexology. Other amenities include free WiFi in public areas, a 24-hour gym, and a coffee shop/cafe. Each morning cooked-to-order breakfast is served between 7:00 AM and 11:00 AM. There's also the convenience of self parking.
Sights within a 10-minute walk of this 4.5-star Auckland Central Business District aparthotel include Princes Wharf and Auckland Ferry Terminal.
Great location, room was good size and clean and tidy. Main bed comfortable but the pull out sofa bed was terrible. Ended up using as couch only.
Overall 4/5
Posted by Julie on 9 Mar. 2024
Was this review helpful to you?
Comment from Hotel Management
11 Mar. 2024
by Paras
Kia Ora Julie,Thank you for choosing to stay with us and for taking the time to provide feedback on your experience. We're pleased to hear that you found our location convenient and that you were satisfied with the size and cleanliness of your room.We apologize for any inconvenience you experienced with the pull-out sofa bed. Your feedback is invaluable to us, and we will certainly address this issue to ensure that all of our guests have a comfortable stay.Despite this setback, we're glad to hear that you found the main bed comfortable and that you were still able to enjoy your stay with us.We appreciate your overall positive rating and hope to have the opportunity to welcome you back for an even better experience in the future.Warm regards,ParasBarclay Suites
5 out of 5
Posted by Lakshmy on 1 Jan. 2024
Was this review helpful to you?
Comment from Hotel Management
7 Feb. 2024
by Aditya
Kia Ora Lakshmy,Thank you rating us 5 out of 5 and I'm glad that you enjoyed your stay. Looking forward to welcome you back.Kind regards,AdityaFront Office Manager
3 out of 5
Posted by Mike on 12 Dec. 2023
Was this review helpful to you?
Comment from Hotel Management
4 Feb. 2024
by Aditya
Kia Ora Mike,Thank you sharing your rating for your recent stay at Barclay Suites. I would like to more about what could have been done better to enhance your future stay with us.Looking forward to welcome you back.Kind regards,AdityaFront Office Manager
5 out of 5
Posted by Kay on 5 Dec. 2023
Was this review helpful to you?
Comment from Hotel Management
9 Feb. 2024
by Paras
Kia Ora Kay,Thank you so much for your wonderful 5/5 review! We're absolutely thrilled to hear that you had such a fantastic experience during your stay with us.Providing exceptional service and ensuring our guests have a memorable stay is our top priority, and we're delighted that we were able to meet and exceed your expectations.We look forward to welcoming you back for another outstanding stay in the future.Warm Regards,ParasRooms Division Manager,Barclay Suites.
1 out of 5
You don’t get told about the road works until after you check in. When we got there there was a homeless person in reception muttering at us. The property was not as expected or shown in the photos. The parking situation is deceptive. The “balcony” is less than a foot wide and shouldn’t be able to be called a Balcony as there is no where to sit. It says the rooms are air conditioned which is not true- there is one aircon in the lounge room window. Overall I was exceptionally disappointed and had I not paid in advance I would have found other accommodation. There was plastic wrappers in the couch cushions. The washer took up most of the room in the bathroom. Very disappointed and amazed it has such high ratings. Couldn’t have been more disappointed.
Posted by Brooke on 3 Dec. 2023
Was this review helpful to you?
Comment from Hotel Management
27 Dec. 2023
by Barclay Suites Team
Kia Ora Brooke,Your feedback is crucial to us, and we take it seriously. We wish we had the opportunity to address these concerns during your stay. The construction details are typically mentioned in the fine print, but we acknowledge the need for improved communication. We apologize for any inconvenience caused by the parking situation, balcony size, and the miscommunication about air conditioning. We understand your frustration, and a one-star rating does not justify the concerns mentioned. We would appreciate the chance to discuss your experience further and work towards making things right. Please contact us so we can address your concerns directly.
5 out of 5
Posted by Tony on 28 Nov. 2023
Was this review helpful to you?
Comment from Hotel Management
9 Feb. 2024
by Paras
Kia Ora Tony,Thank you so much for your perfect 5/5 review! We are truly honored by your glowing feedback and thrilled to hear that you had such a fantastic experience during your stay with us.Providing exceptional service and creating memorable experiences for our guests is always our top priority, and we're delighted that we succeeded in doing so for you. Your positive comments mean the world to us and serve as motivation for our team to continue delivering excellence.We can't wait to welcome you back for another outstanding stay.Warm Regards,ParasRooms Division Manager,Barclay Suites.
3 out of 5
Parking terrible. Roadworks directly out the front and even though instructions sent for where to park not clear when we got there. Wouldn’t stay there again until roadwork finished.
Posted by Lisa on 22 Nov. 2023
Was this review helpful to you?
Comment from Hotel Management
27 Dec. 2023
by Barclay Suites Team
Kia Ora Lisa,Thank you for sharing your feedback regarding the parking situation. We apologize for any inconvenience caused by the roadworks and the unclear instructions upon arrival. We hope you'll reconsider staying with us once the roadwork is completed, and we appreciate your understanding during this period of construction. Thank you for your feedback, and we hope to have the opportunity to welcome you back in the future.
3 out of 5
Mixed reviews, asked for 2 king beds, got 1 king and 2 twins. On day of check out went for breakfast came back and we were locked out of our room, was randomly charged $700 to a credit card. One helpful staff member who sorted out issues. Room was great !
Posted by Tracee on 19 Nov. 2023
Was this review helpful to you?
Comment from Hotel Management
27 Dec. 2023
by Barclay Suites Team
Kia Ora, Thank you for taking the time to share your feedback with us. We're sorry to hear about the discrepancy with your requested bedding configuration and the unexpected charge on your credit card. These issues do not align with our usual standard of service, and we are actively investigating to understand and address the root causes.We're pleased to hear that one of our staff members was able to assist and resolve the issues you encountered. Your positive comment about the room is also appreciated.We hope to have the opportunity to provide you with a seamless and positive experience in the future.
5 out of 5
Reasonably priced and centrally located.
Posted by Larry on 10 Nov. 2023
Was this review helpful to you?
1 out of 5
Posted by Joel on 10 Nov. 2023
Was this review helpful to you?
Comment from Hotel Management
27 Dec. 2023
by Barclay Suites Team
Kia Ora Joel,We're sorry to see that your experience fell short of your expectations, as indicated by the 1-star rating. We value your feedback and would appreciate any additional comments or details you can provide to help us understand and address the issues you encountered during your stay.
There's a coffee shop/cafe on site. WiFi and wired Internet are free in public spaces. Barclay Suites offers its guests a full-service spa and a 24-hour fitness center. Spa services, tour/ticket assistance, and concierge services are also featured at the luxury Barclay Suites. For a fee, parking is available. This 4.5-star Auckland aparthotel is smoke free.
1 building
85 guestrooms or units
25 levels
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-out
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Newspapers in lobby (free)
Elevator
No smoking on site
Water dispenser
Coffee shop
Family Friendly Amenities
Family property
Free WiFi
Kitchen
Laundry facilities
Separate dining area
Washer/dryer
Full-sized refrigerator/freezer
Microwave
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
, Free wired internet
Parking
Self parking (surcharge)
Transport
Train station: Auckland Britomart Station (0.9 km / 0.6 mi)
Metro station: Gaunt Street Tram Stop (0.9 km / 0.6 mi)
Parking: Self parking available for a surcharge
Room Amenities
Barclay Suites offers 85 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and safes. Rooms open to balconies. Accommodations offer separate sitting areas. 40-inch flat-screen televisions come with cable channels. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers. This Auckland aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided daily.
In-room kitchen
Washer and dryer
Private balcony
Dining room
Sitting area
Flat-screen television
Cable channels
Refrigerator (full size)
Microwave
Oven
Stove
Dishwasher
Electric kettle
Kitchenware
Shower
Cribs (free)
Housekeeping (daily)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Sound-insulated rooms
Exterior corridor access
Air conditioning
Portable fan
Wheelchair accessible
Free tea bags/instant coffee
Wardrobe or closet
Food & Drink
For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Bespoke Cafe - Onsite coffee shop.
Spa Services
Body treatments
Facial treatments
Number of treatment rooms 3
Couples treatment rooms
Manicures and pedicures
Body scrubs
Aromatherapy treatments
Massages
Hot stone massage
Deep tissue massage
Swedish massage
Thai massage
Reflexology
Sports massage
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-in time ends at anytime
Special check-in instructions:
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Children 12 years old and younger stay free when using existing bedding.
Free cribs (infant beds)!
Pet Policy
No pets allowed
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. The property is professionally cleaned. Contactless check-in and contactless check-out are available.
Children stay free
Debit cards
UnionPay
Guests will receive an email with special check-in instructions
Staffed front desk
Smoke detector
LGBTQIA friendly
Children stay free - maximum age 12
Credit card pre-authorisation
Guest will receive an email before arrival 24 hours
Property uses a professional cleaning service
Property is cleaned with disinfectant
Social distancing measures are in place
Contactless check-in is available
Property confirms they are implementing enhanced cleaning measures
No gap period between guests' stays
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows sanitisation practices of COVID-19 Guidelines (CDC)
Property follows sanitisation practices of COVID-19 Guidelines (WHO)
Property follows sanitisation practices of WELL Health-Safety Rating (IWBI)
Property does not offer on-site COVID-19 testing
Property does not require health documentation at check-in
Fees
Guests will be asked to pay the following charges at the property:
Deposit: NZD 300 per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for cooked-to-order breakfast: approximately NZD 27 per person
Self parking fee: NZD 40 per night
Late check-out fee: NZD 40 (subject to availability)
Credit card charges are subject to a surcharge of 3 percent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Auckland Barclay Suites
Auckland Suites
Barclay Auckland
Barclay Suites Apartment
Barclay Suites Apartment Auckland
Barclay Suites Auckland
Suites Auckland
Barclay Suites Auckland New Zealand
Chifley Suites Auckland Hotel Auckland Central
Barclay Suites
Barclay Suites Auckland
Barclay Suites Aparthotel
Barclay Suites Aparthotel Auckland
You should know
Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Guests may experience noise disturbance due to nearby construction work.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Awards & Affiliations
Qualmark
National Rating
Qualmark® assigns an official star rating for accommodations in New Zealand. This Apartment property is rated 4 star plus and is displayed on this page as 4.5 stars.
There was an error importing /Auckland-Hotels-Barclay-Suites.h2278166-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.co.nz/Auckland-Hotels-Barclay-Suites.h2278166-p2.Hotel-Reviews?rm1=a2&
Frequently Asked Questions
Barclay Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.
Yep, Barclay Suites has a self car park for NZD 40 per night.
The closest beach to Barclay Suites is Takapuna Beach (6.6 km).
Yep, Barclay Relax SPA is available for guests. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as Thai massages.
Couples spa treatments, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Barclay Suites.
You bet! With amenities like laundry facilities, as well as free infant beds in the guestrooms, it's no surprise Barclay Suites is a hit with families.
You bet, cooked-to-order brekkie is on offer daily between 7:00 AM and 11:00 AM.
No, Barclay Suites does not offer an airport shuttle service.
Check-in begins at 3:00 PM. Check-out time is 11 AM.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
