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4.2 out of 5

"Serviceable apartment in okay location in central Auckland " More

By a verified traveller on Fri 29 Dec 2023

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Hotel Description

Avani Auckland Metropolis Residences puts you in the heart of Auckland, connected to a shopping center and within a 20-minute stroll of University of Auckland and Sky Tower. Highlights at this eco-certified hotel include an indoor swimming pool, and in-room kitchens and washers/dryers.

Enjoy the gym and sauna. Additionally, you'll find free WiFi in public areas and laundry facilities. There's also the convenience of self parking.

Places within a 15-minute walk of this 4-star Auckland Central Business District hotel include Auckland Ferry Terminal and Auckland Domain.

Suite, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
NZ$182* Per night/room 28 Apr. - 29 Apr.

Superior Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

1 Bedroom Executive Park Suite (No Housekeeping)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

1 Bedroom Park Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

1 Bedroom Harbour Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

1 Bedroom Executive Park Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Avani Auckland Metropolis Residences ratings based on 160 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Avani Auckland Metropolis Residences

Everyone (86) Couples (34) Family (26)
4 out of 5
Serviceable apartment in okay location in central Auckland

Posted by on 29 Dec. 2023

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Comment from Hotel Management

22 Jan. 2024 by FOM

Dear Robert,Thank you so much for your valuable feedback. Our hotel is centrally located and is close to all amenities. we will be delighted if you choose to stay with us again.warm regards

4 out of 5
Another great stay. Mix up with the room type was stressful, didnt get what we paid for - however options were given so grateful for that. Gym a bit tired but has all you would need

Posted by on 22 Dec. 2023

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Comment from Hotel Management

22 Jan. 2024 by FOM

Dear Stephani,Thank you so much for your valuable feedback. Our sincere apologies for the inconvenience you had experienced during your stay with us. Your concerns in GYM also passed onto the Facilities Manager's attention. We hope to welcome you again on your next visit.warm regards

5 out of 5

Posted by on 19 Nov. 2023

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Comment from Hotel Management

20 Nov. 2023 by Nishad

Dear Joni,Thank you so much for giving such a wonderful score. we are delighted to know that you enjoyed you stay. Hope we will be able to host you again.warm regards

5 out of 5
Nice location, self-contained, so good to be able to cook, but also walk to shops and restaurants. Nice table for working and good views.

Posted by on 17 Oct. 2023

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Comment from Hotel Management

17 Oct. 2023 by Nishad

Dear Alex,Thank you for your valuable time to give us constructive feedback. We delivered to know that you had enjoyed your stay with us especially the location, facilities, views and amenities. Your feedback inspired us to work towards our goal. we hope to welcome you back on your next visit to Auckland.warm regards

5 out of 5
Perfect spot for the city, needed another day of towels but otherwise really good thanks!

Posted by on 24 Aug. 2023

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Comment from Hotel Management

27 Aug. 2023 by Nishad

Hi Aidan,Thank you so much for giving us such a good score. we noticed your concern and passed on to the respective department. However, we are thankful to give us a good score. We hope to host you again.warm regards

5 out of 5
Excellent location. Staff were lovely and accommodating - asked if we could leave our bags in the lobby area around 9am after our flight landed but they offered to let us check in early which was so great and appreciated! Beautiful rooms, great views and amenities. Perfect stay :)

Posted by on 11 Aug. 2023

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Comment from Hotel Management

13 Aug. 2023 by Nishad

Dear Sarah,Thank you so much for your valuable feedback. we are excited to hear that you have enjoyed your stay with us especially location, room and its views. your comment about our staffs is highly appreciated. Minor hotels spend extensive time in coaching and mentoring staffs to succeed in their performance. we hope to host you again. warm regards

5 out of 5

Posted by on 13 Jul. 2023

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Comment from Hotel Management

3 Aug. 2023 by Nishad

Hi Stephani,Thank you so much for giving us a wonderful score. We are excited to know that you really enjoyed your stay. we hope to host you again.warm regards

4 out of 5
Easy to walk around the Auckland CBD. In a safe area. Nice view of the city skyline & Albert Park. Large room. Comfortable bed.

Posted by on 21 May 2023

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Comment from Hotel Management

21 May 2023 by Nishad

Dear Arlia,Thank you so much for your valuable feedback. We are delighted that you enjoy your stay with us especially the the room, view and bed. We hope to host you again on your next visit.warm regards

5 out of 5
Great harbour views. Great staff

Posted by on 18 Apr. 2023

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Comment from Hotel Management

18 Apr. 2023 by Nishad Velappan

Hi Kelly,Thank you so much for your valuable feedback. We are pleased that you enjoyed your stay with us especially our rooms, views and staff's services. We look forward to hosting you again soon. warm regards

4 out of 5
Myself and 3 friends stayed in a two bedroom suite. It was very spacious and clean exactly what we needed. We only stayed one night for a birthday as we were going out in the city. I wouldn’t recommend staying here if you’re looking to have a relaxing stay as the noise from the surrounding bars is very loud even on the highest floors. If you don’t mind the noise then it’s a great place to stay in the city.

Posted by on 21 Nov. 2022

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About the Avani Auckland Metropolis Residences

Location 40 Kitchener Street, Auckland, 1010

Property Features

Avani Auckland Metropolis Residences offers its guests an indoor pool, a sauna, and a fitness center. WiFi is free in public spaces. The eco-certified Avani Auckland Metropolis Residences also features tour/ticket assistance, concierge services, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Auckland hotel is smoke free.

  • 1 building
  • 112 guestrooms or units
  • 30 levels
  • Built in 1999
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Beauty salon
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Auckland Britomart Station (0.7 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Avani Auckland Metropolis Residences offers 112 air-conditioned accommodations with washers/dryers and safes. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers. This Auckland hotel provides complimentary wireless Internet access. 49-inch LCD televisions come with digital channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • In-room kitchen
  • Washer and dryer
  • LCD television
  • Digital channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Electric kettle
  • Kitchenware
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Wheelchair accessible
  • Change of towels (on request)
  • Change of bedsheets (on request)

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for NZD 59 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

  • Children stay free
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards
  • Staffed front desk
  • Children stay free - maximum age 12
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 1 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: NZD 40.00 per night (in/out privileges)
  • Rollaway bed fee: NZD 59 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Metro Apartment Hotel
  • AVANI Metropolis Auckland Residences Apartment
  • AVANI Metropolis Residences Apartment
  • Metro Suites Apartment Hotel Auckland
  • Metro Suites Auckland
  • Metro Suites Apartment Hotel Auckland, New Zealand
  • Metro Suites Apartment Hotel Auckland New Zealand
  • Metro Suites Apartment Auckland
  • AVANI Metropolis Residences
  • Avani Metropolis Residences Apartment Auckland
  • Apartment Avani Metropolis Residences Auckland
  • Auckland Avani Metropolis Residences Apartment
  • Metro Suites Apartment Hotel
  • Avani Metropolis Residences Apartment
  • Avani Metropolis Residences Auckland
  • Apartment Avani Metropolis Residences
  • AVANI Metropolis Auckland Residences
  • Metro Suites

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Alcohol isn't served at Avani Auckland Metropolis Residences.

Awards & Affiliations

  • Qualmark

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 stars.

Official New Zealand Rating provided by Qualmark®

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.