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"Well located but in need of a spruce up. Scuffed walls, old worn carpet etc. I was there over Easter & there were very limited housekeeping services s
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Quest on Hobson places you in the center of Auckland,connected to the convention center and within a short 5-minute stroll of popular places like Sky Tower and SkyCity Casino. Highlights at this hotel include in-room kitchens, free WiFi, and LCD TVs.
This smoke-free hotel offers free WiFi in public areas, concierge services, and babysitting services. Other amenities include laundry facilities, a grocery store, and dry cleaning/laundry services. Each morning continental breakfast is served between 9:00 AM and 9:30 AM. There's also self parking, along with the convenience of an airport shuttle.
Attractions within a 15-minute walk of this 4-star Auckland Central Business District hotel include Queen Street Shopping District and University of Auckland.
Well located but in need of a spruce up. Scuffed walls, old worn carpet etc. I was there over Easter & there were very limited housekeeping services so no cleaning empty bins etc. Booked a room with city view and ended up overlooking an alley where they emptied glass rubbish collection every morning at 7am.
Posted by Bronya on 4 Apr. 2024
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Comment from Hotel Management
4 Apr. 2024
by Quest on Hobson
Hi Bronya, thanks for your review.There is no service provided on Sundays and Public Holidays, and the service is provided on a daily basis but only the simple one, only every 3 days a full service will be applied.Our location is in the city centre so every view is the city view if you prefer to have a street view, we will allocate you one per your request in advance.Have a great day!
5 out of 5
Very friendly and helpful reception staff. Our apartment was spacious and quiet. Great location, walking distance to Queen Street, Sky City etc. Very clean. Exceeded our expectations. Thank you so much. We will be back!!
Posted by Terry, from Christchurch on 15 Mar. 2024
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Comment from Hotel Management
17 Mar. 2024
by Quest on Hobson
Hi Terry, thank you so much for taking the time to give us such a great review. Our team is thrilled to learn how much you enjoyed your stay with us.We are looking forward to seeing you again.
5 out of 5
Really handy to everything.
Posted by Jean on 14 Mar. 2024
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Comment from Hotel Management
17 Mar. 2024
by Quest on Hobson
Hi Jean, thank you very much for giving us a 5, we look forward to seeing you again, wish you a great day!
2 out of 5
No service whatsoever, broken bedside lamp, 'view' was into a neighbouring apartment. Avoid this property
Posted by Vicki on 24 Feb. 2024
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Comment from Hotel Management
25 Feb. 2024
by Quest on Hobson
Thank you for sharing your feedback, and we sincerely apologize for the disappointing experience you had during your stay with us. We apologize for any inconvenience caused, and we hope to have the chance to regain your trust in the future.Kind Regards,
5 out of 5
I enjoy the room there’s nothing wrong if I only know that we can cook we bring our food to cook instead of us going buying food outside. Thanks my friend was so happy too. We both enjoyed stay there n we want to use it in future as well.
Posted by June Tatalihetoa on 17 Feb. 2024
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Comment from Hotel Management
19 Feb. 2024
by Quest on Hobson
Dear June,Thank you so much for taking the time to share your positive experience! We're thrilled to hear that you enjoyed your stay. We appreciate your kind words and are delighted to hear that you and your friend are considering using our facilities again in the future. We look forward to welcoming you back and ensuring that your next stay is just as enjoyable.Kind Regards,
4 out of 5
The 2 bedroom apartment had two bathrooms, which was a bonus, and we had awesome views of the Sky Tower. A little noisy though.
Posted by Maree, from Upper Burnie on 12 Feb. 2024
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Comment from Hotel Management
15 Feb. 2024
by Quest on Hobson
Hi Maree, thank you very much for taking the time to give us a review.Have a great day!
4 out of 5
Better than a hotel room because of kitchen and laundry facilities, very spacious apartments. Helpful staff at reception. Good location.
Posted by BARRY on 12 Feb. 2024
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Comment from Hotel Management
15 Feb. 2024
by Quest on Hobson
Hi Barry, thank you very much for taking the time to give us a review.Have a great day!
2 out of 5
Rooms weren't what we booked and staff were not helpful at all. Booked 8 beds got 4. Staff said it wasnt there issue. Did then give us 2 fold out beds on day 2. Overall issue was between wotif and the hotel yet we were the loosers in the situation. Poor
Posted by Michael on 27 Jan. 2024
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Comment from Hotel Management
29 Jan. 2024
by Quest on Hobson
Hi Michael, thank you for taking the time to give us a review.We have no comments on anything you saw on 3rd party website, we don't have any apartment with 4 separate beds since opening.Despite this, we still tried our best to offer you 2 FREE rollaway beds simply to show our gratitude you booked our apartments.We feel sorry for the confusing information, it is suggested to compare the hotel website and the 3rd party to be more confident the information is correct and meets your needs and wants before confirming your booking, cheers.
2 out of 5
We paid a premium rate of $1649 NZ for a penthouse. The property was in terrible condition.
Wallpaper falling off walls
Carpet all rippled
The ceiling had what looked like spit balls on it.
The cheap furniture tables were covered with bargin store table clothes.
Damage to walls.
Even the hand wash was watered down to the point when you used it , it sprayed all over the basin.
The staff were nice.
However i was very disappointed with the premises.
You couldnt even enjoy the view as there were no sheer curtains, only thick block out curtains which we had to keep closed so the construction workers couldn't see in our room.
Glad we only stayed 3 nights . I did look for alternate accommodation but time of year didnt help.
Posted by BELINDA on 17 Jan. 2024
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Comment from Hotel Management
17 Jan. 2024
by Quest on Hobson
Hi Belinda, thank you very much for taking the time to give us a review. Sorry our facility didn't meet your expectations. Our top floor apartments are popular for its unique sky tower view, the city view and the harbour bridge view from a distance.We have been updating all apartments it just takes time to complete the project. However, there are some major parts have been updated so far including a large TV set in the lounge, the outdoor furniture and a few of in room furniture. We thank you for your stay, we thank you for letting us know about how you feel and we feel sorry again for the things didn't meet your expectations.
5 out of 5
Posted by Sarah on 16 Dec. 2023
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Comment from Hotel Management
19 Dec. 2023
by Quest on Hobson
Hi Sarah, thank you for giving us a big 5.Merry Christmas and Happy New Year!
As a guest of Quest on Hobson, you'll find tour/ticket assistance, concierge services, and laundry facilities. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Quest on Hobson also features dry cleaning/laundry services, a convenience store, and a front-desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Auckland hotel is smoke free.
Train station: Auckland Britomart Station (2 km / 1.2 mi)
Property shuttles: Airport shuttle
Parking: Self parking available for a surcharge
Room Amenities
Quest on Hobson offers 44 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Accommodations at this 4-star hotel have kitchens. Bathrooms include showers, complimentary toiletries, and hair dryers. This Auckland hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. LCD televisions are featured in guestrooms. Housekeeping is provided daily.
In-room kitchen
In-room dining
LCD television
Coffee maker
Luxury bedding
Shower
Cribs (surcharge)
Housekeeping (daily)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Sound-insulated rooms
Air conditioning
Wheelchair accessible
Food & Drink
For a fee, guests can enjoy continental breakfast daily from 9:00 AM to 9:30 AM.
Room service is available.
Hotel Policies
Check-in
Check-in time starts at 2 PM
Minimum check-in age is: 18
Check-in time ends at 5:30 AM
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open during the following times:
Monday - Saturday: 8 AM - 8:00 PM
Sunday - Sunday: 9 AM - 5 PM
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Quest on Hobson offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property's front desk is open during the following times:
Monday - Saturday: 8 AM - 8:00 PM
Sunday - Sunday: 9 AM - 5 PM
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Check-out
Check-out by 10 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! One child 3 years old or younger stays free when using existing bedding.
Rollaway/extra beds are available for NZD 40.0 per night.
Cribs (infant beds) are available for NZD 10.0 per night.
Pet Policy
No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
The property is professionally cleaned.
Children stay free
Parking height restrictions apply
Service animals are allowed
Service animals are exempt from fees/restrictions
One child stays free
Debit cards not accepted
Staffed front desk
LGBTQIA friendly
Children stay free - maximum age 3
Credit card pre-authorisation
Property uses a professional cleaning service
Property is cleaned with disinfectant
Social distancing measures are in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
No gap period between guests' stays
Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are not cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Property does not follow sanitisation practices of any association
Fees
Guests will be asked to pay the following charges at the property:
Deposit: NZD 500 per accommodation, per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for continental breakfast: approximately NZD 15 for adults and NZD 15 for children
Airport shuttle fee: NZD 55 per vehicle (one way)
Covered self parking fee: NZD 35.00 per day
Crib (infant bed) fee: NZD 10.0 per night
Rollaway bed fee: NZD 40.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Quest Hobson
Quest Hobson Apartment
Quest Hobson Apartment Auckland
Quest Hobson Auckland
Quest On Hobson Auckland, New Zealand
Quest Hobson Aparthotel Auckland
Quest Hobson Aparthotel
Quest On Hobson Auckland
Quest on Hobson Hotel
Quest on Hobson Auckland
Quest on Hobson Hotel Auckland
You should know
One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
National Rating
This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.
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Frequently Asked Questions
Quest on Hobson offers free cancellation on select room rates. Check out the cancellation policy for more info.
Yep, Quest on Hobson has a covered self car park for NZD 35.00 per day. Onsite parking is limited.
The closest beach to Quest on Hobson is Takapuna Beach (7 km).
You bet! With amenities like babysitting services and a corner/local shop, as well as cots/infant beds in the guestrooms, it's no surprise Quest on Hobson is a hit with families.
Sure does, continental brekkie is on offer daily from 9:00 AM to 9:30 AM.
No, but there's an airport shuttle that runs 24 hours a day on request for a fee.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
