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"Unfortunately the apartment was not clean at all, I needed to go and purchase cleaning products. The dishwasher was disgusting the smell when you open
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Brisbane One Apartments by CLLIX puts you in the heart of Brisbane, within just a 10-minute stroll of Gallery of Modern Art and Queensland Museum. Highlights at this aparthotel include 2 spa tubs, and in-room kitchens and washers/dryers.
Each apartment is soundproofed and features a flat-screen TV with digital channels, along with free WiFi, a ceiling fan, and a hair dryer. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. An iron/ironing board, free toiletries, and a wardrobe or closet are also available. Weekly housekeeping is available.
Enjoy the outdoor swimming pool, gym, sauna, and pool loungers. Other amenities include free WiFi in public areas and laundry facilities. There's also the convenience of self parking.
Sights within a 20-minute walk of this 4-star South Brisbane aparthotel include South Bank Parklands and Queen Street Mall.
Brisbane One Apartments by CLLIX ratings based on 146 Verified Reviews
Review Summary
4.0
out of 5
4.0 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.5 out of 5.0
Room comfort0.0 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Brisbane One Apartments by CLLIX
Everyone (53)Couples (47)Family (38)
3 out of 5
Unfortunately the apartment was not clean at all, I needed to go and purchase cleaning products. The dishwasher was disgusting the smell when you opened it was so bad. I’ve been to many places and have never experienced this before. They really need to monitor there cleaners more.
Posted by Jackie on 19 Apr. 2024
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Comment from Hotel Management
23 Apr. 2024
by Kind Regards, Chris Rinaudo General Manager
Dear Jackie,Thank you for sharing your feedback regarding your recent stay with us. We are truly sorry to hear about the cleanliness issues you encountered during your time at our apartment. Providing a clean and comfortable environment for our guests is of utmost importance to us, and we sincerely apologize for falling short of your expectations in this regard.It is disappointing to learn that the apartment was not up to standard upon your arrival and that you had to purchase cleaning products to address the issue. Please rest assured that we take your feedback seriously, and we will be looking into this matter with our cleaning team to ensure that such lapses are not repeated in the future. Your experience is not reflective of the high standards we strive to maintain, and we appreciate you bringing it to our attention.Regarding the condition of the dishwasher, we apologize for the unpleasant smell you encountered. We understand how important it is for all appliances to be in proper working order and hygienic condition. Our team will promptly inspect and address any issues with the dishwasher to prevent similar occurrences in the future.Once again, we apologize for any inconvenience caused during your stay. We truly value your feedback as it helps us to continually improve our services. If there is anything else we can do to assist you or if you have any further concerns, please do not hesitate to contact us directly.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more enjoyable experience in the future.
4 out of 5
The lounge was a bit small could only fit 2 people but everything thing else fin
Posted by Jason on 18 Apr. 2024
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Comment from Hotel Management
18 Apr. 2024
by Kind Regards, Chris Rinaudo General Manager
Dear Jason,Thank you for sharing your feedback with us. We're pleased to hear that overall, you had a positive experience during your stay.We appreciate your comment regarding the size of the lounge, and we will take this into consideration as we strive to continually improve our accommodations for our guests' comfort.We're glad to know that everything else met your expectations, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future. If there's anything else we can do to enhance your experience or if you have any further comments, please don't hesitate to let us know. We're here to ensure that you have a comfortable and satisfying stay with us.
3 out of 5
Posted by Peter on 7 Apr. 2024
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Comment from Hotel Management
9 Apr. 2024
by Kind Regards, Chris Rinaudo General Manager
Dear Peter,Thank you for taking the time to rate your recent stay with us. If there are any areas where we could have improved to enhance your experience, please don't hesitate to share them with us. Your input is invaluable as we continuously strive to provide the best possible service to our guests.We hope to have the opportunity to welcome you back in the future and provide you with an even better stay.
3 out of 5
Close to public transport.
1. Poor drainage in shower. Mopping required after each use.
2. Unwashed saucepans found in kichen cupboard.
3. Carpet in front of TV not clean.
4. Swimming pool needs to be solar heated.
5. Unable to locate the recycling area of these apartments.
Posted by Silvana on 10 Mar. 2024
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Comment from Hotel Management
11 Mar. 2024
by Kind Regards, Chris Rinaudo General Manager
Dear Silvana,I hope this email finds you well.I would like to extend my sincere gratitude for taking the time to provide detailed feedback regarding your recent stay at our apartments. Your insights are invaluable to us as we continuously strive to enhance our services and facilities to better meet the needs of our guests.We are pleased to hear that you found our location convenient for accessing public transport. However, we deeply apologize for the various issues you encountered during your stay, including the poor drainage in the shower, unwashed saucepans found in the kitchen cupboard, cleanliness issues with the carpet, and difficulty in locating the recycling area. Please rest assured that we take your feedback seriously, and we will address each of these concerns promptly to ensure a more comfortable and enjoyable experience for our guests in the future.Additionally, we appreciate your suggestion regarding the solar heating of the swimming pool. We will certainly consider this as we assess potential improvements to our facilities.Once again, I extend my sincerest apologies for any inconvenience you experienced during your stay. We value your feedback and hope to have the opportunity to welcome you back again in the future with a more positive experience.If you have any further comments or concerns, please do not hesitate to reach out to us. We are committed to addressing any issues and ensuring your satisfaction.Thank you for choosing to stay with us.
5 out of 5
The service was amazing and the studio appt had everything we needed.
Posted by Dipali on 7 Feb. 2024
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Comment from Hotel Management
8 Feb. 2024
by Tanya
Thank you!
4 out of 5
Excellent stay. We had an issue with the fridge in our apartment and this was handled promptly
Posted by Scott on 28 Jan. 2024
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Comment from Hotel Management
29 Jan. 2024
by Kind Regards, Chris Rinaudo General Manager
Dear Scott,Thank you for sharing your feedback about your recent stay. We're thrilled to hear that you had an excellent stay with us.We appreciate your understanding and patience regarding the issue with the fridge, and we're pleased that it was handled promptly. Our team is committed to providing the best possible experience for our guests, and we're glad we could resolve the matter efficiently for you.If there's anything else you'd like to share or if there are specific details you'd like us to consider, please feel free to let us know. We value your feedback and hope to have the opportunity to welcome you back for another enjoyable stay.Thank you for choosing to stay with us.
4 out of 5
Convenient easy to get around close to everything will stay again. Also price was great for what you got.
Posted by Mitchell on 28 Jan. 2024
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Comment from Hotel Management
29 Jan. 2024
by Kind Regards, Chris Rinaudo General Manager
Dear Mitchell,Thank you for sharing your positive feedback about your recent stay. We're delighted to hear that you found our location convenient and easy to get around, and that it was close to everything you needed. We're also pleased that you found the price great for the value you received.If there's anything specific you enjoyed or if you have any preferences for your next visit, please feel free to let us know. We value your feedback and appreciate your choice to stay with us.Thank you for choosing our accommodation, and we look forward to hosting you again on your next visit.
5 out of 5
Posted by Julie on 1 Jan. 2024
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Comment from Hotel Management
10 Jan. 2024
by Kind Regards, Chris Rinaudo General Manager
Dear Julie,I hope this message finds you well. Thank you for choosing to stay with us and for giving us a perfect rating of 5/5. We are truly grateful for your positive feedback.Your satisfaction is our top priority, and we are thrilled that you had a fantastic experience during your stay. If there are any specific details you loved or if you have further suggestions, please feel free to share your thoughts. We value your feedback and look forward to the opportunity to welcome you back for another outstanding stay in the future.Thank you once again for staying with us!
5 out of 5
Amazing hotel
Posted by Lori on 29 Dec. 2023
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Comment from Hotel Management
2 Jan. 2024
by Kind Regards, Chris Rinaudo General Manager
Dear Lori,We are delighted to receive your perfect rating! Thank you for taking the time to share your feedback and for choosing to stay with us. It's always our goal to provide a wonderful experience for our guests.If you have any specific comments or if there's anything in particular that made your stay exceptional, please feel free to share. We appreciate your positive review and look forward to the opportunity to welcome you back in the future.If there's anything more we can do for you, please don't hesitate to let us know. We strive to make each guest's stay memorable and enjoyable.
3 out of 5
Although it was a studio is basically a bed with not much room. It ajoined another studio with a common door so that every time it opened it sounded like someone was entring my apartment. Plus those in the other studio were noisy on Friday night coming in and out at 1am. Could hear their conversations. Yeah it was a cheap night but much prefer pay a little extra for quite
Posted by Mark on 17 Dec. 2023
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Comment from Hotel Management
18 Dec. 2023
by Chris
Hi Mark, I apologize for the inconvenience you experienced during your stay. Your feedback regarding the noise from the adjoining studio and the disturbance caused by the shared door is important. We strive to provide a comfortable and peaceful environment for all our guests, and it's regrettable that this aspect fell short during your visit. We'll review this concern to ensure a more enjoyable experience for future guests. Your insights are truly valuable, and we appreciate your understanding. Should you consider staying with us again, please let us know in advance, and we'll ensure a more suitable arrangement for a peaceful stay. Thank you for sharing your experience with us.Kind Regards, Chris Rinaudo General Manager
As a guest of Brisbane One Apartments by CLLIX, you'll find 2 spa tubs, an outdoor pool, a sauna, and a fitness center. Public spaces have free WiFi. There are 2 meeting rooms available. Barbecue grills, an arcade/game room, and a picnic area are also featured at Brisbane One Apartments by CLLIX. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Brisbane aparthotel is smoke free.
Train station: South Brisbane Station (1.1 km / 0.7 mi)
Parking: Self parking available for a surcharge
Room Amenities
Brisbane One Apartments by CLLIX offers 193 accommodations with washers/dryers and hair dryers. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. 50-inch flat-screen televisions come with digital channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered weekly and change of towels can be requested. Housekeeping is provided on a limited basis.
In-room kitchen
Washer and dryer
Flat-screen television
Digital channels
Refrigerator (full size)
Microwave
Oven
Stove
Electric kettle
Kitchenware
Shower
Housekeeping (weekly)
Hair dryer
Toiletries (free)
Iron and ironing board
Sound-insulated rooms
Climate control (air conditioning)
Ceiling fan
Connecting rooms available
Free tea bags/instant coffee
Wardrobe or closet
Change of towels (on request)
Hotel Policies
Check-in
Check-in time starts at 2:00 PM
Minimum check-in age is: 18
Check-in time ends at 5:00 PM
Special check-in instructions:
The front desk is open during the following times:
Monday - Friday: 8:00 AM - 8:00 PM
Saturday - Sunday: 8:00 AM - 8:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
This property's front desk is open during the following times:
Monday - Friday: 8:00 AM - 8:00 PM
Saturday - Sunday: 8:00 AM - 8:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Check-out
Check-out by 10:00 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pet Policy
No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited.
For guests' safety, the property includes a smoke detector in each accommodation. The property is professionally cleaned.
No rollaway/extra beds available
No cots (infant beds) available
Parking height restrictions apply
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards
UnionPay
Events/parties not allowed
Staffed front desk
Smoke detector
LGBTQIA friendly
Credit card pre-authorisation
Property uses a professional cleaning service
Property is cleaned with disinfectant
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
No gap period between guests' stays
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Property does not follow sanitisation practices of any association
Property does not offer on-site COVID-19 testing
Property does not require health documentation at check-in
Fees
Guests will be asked to pay the following charges at the property:
Deposit: AUD 200 per accommodation, per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Covered self parking fee: AUD 25 per night (in/out privileges)
Late check-out is available for a fee (subject to availability)
Credit card charges are subject to a surcharge of 3 percent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Brisbane 1 Apartment
Apartment Brisbane 1 South Brisbane
South Brisbane Brisbane 1 Apartment
Apartment Brisbane 1
Brisbane 1 South Brisbane
1 Apartment
Arise Brisbane One
Brisbane One Apartments
Brisbane One Apartments by CLLIX Aparthotel
Brisbane One Apartments by CLLIX South Brisbane
Brisbane One Apartments by CLLIX Aparthotel South Brisbane
You should know
Pool access available from 7:00 AM to 10:00 PM.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions
Brisbane One Apartments by CLLIX offers free cancellation on select room rates. Check out the cancellation policy for more info.
Yep, Brisbane One Apartments by CLLIX has a secured covered self car park with in/out privileges for AUD 25 per night. Onsite parking is limited.
The closest beach to Brisbane One Apartments by CLLIX is Shorncliffe Beach (18.1 km).
Yep, and guests recommend it! Brisbane One Apartments by CLLIX has a pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 7:00 AM to 10:00 PM.
No, there is no waterslide at Brisbane One Apartments by CLLIX, but Streets Beach is a short 17-minute walk away.
No, Brisbane One Apartments by CLLIX does not offer an airport shuttle service.
Check-in begins at 2:00 PM. Check-out time is 10:00 AM.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
