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"Clean and tidy as you would expect in an IBIS hotel. Will be back! " More

By a verified traveller on Sun 28 Apr 2024

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Hotel Description

At ibis Styles Canberra you'll be 3 km (1.9 mi) from Manuka Shopping Centre and 3.1 km (1.9 mi) from Manuka Oval. Highlights at this hotel include in-room free WiFi, free internet, and LCD TVs.

The restaurant, 203 Restaurant and Bar, is open for breakfast and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the outdoor swimming pool, gym, and pool loungers as well as access to a driving range. Business amenities include 4 meeting rooms, a conference center, and a business center. Added amenities include free WiFi in public areas, a snack bar/deli, and laundry facilities. Buffet breakfast is available on weekdays between 7:00 AM and 9:00 AM and on weekends between 7:00 AM and 9:00 AM. There's also the convenience of free self parking.

Attractions within a 10-minute drive of this Narrabundah hotel include Parliament House and Australian National University.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
NZ$133* Per night/room 2 Jun. - 3 Jun.

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Apartment, 2 Bedrooms

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Family Room, Multiple Beds

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

ibis Styles Canberra ratings based on 544 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for ibis Styles Canberra

Everyone (216) Couples (82) Family (162)
2 out of 5
Cell like and univiting. Definitely not worth what I paid. 2 thumbs down

Posted by on 29 Apr. 2024

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Comment from Hotel Management

30 Apr. 2024 by Dipesh

Dear Jane,Thank you for sharing your feedback with us. We are sorry to hear that your experience at our hotel did not meet your expectations and that you found it to be "cell-like" and unwelcoming.We take guest feedback seriously, and we are committed to ensuring that every guest feels comfortable and valued during their stay. Your comments about the ambiance of our hotel are important to us, and we will be looking into ways to create a more inviting atmosphere for our guests.We apologize if you felt that the value for what you paid was not satisfactory. Your feedback helps us to evaluate our pricing and ensure that it aligns with the quality of services and facilities we offer.We would like the opportunity to make things right and invite you back for a more enjoyable experience. Please feel free to reach out to us directly so that we can discuss any specific concerns you may have.Thank you again for your feedback, and we hope to have the chance to welcome you back in the future.Kind Regards,Dipesh SubediHotel ManagerIbis Styles Canberra

5 out of 5
Clean and tidy as you would expect in an IBIS hotel. Will be back!

Posted by on 28 Apr. 2024

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Comment from Hotel Management

30 Apr. 2024 by Dipesh

Dear Michael,Thank you for taking the time to share your positive feedback with us. We are delighted to hear that you found our hotel clean and tidy, as we strive to maintain the high standards that guests expect from an IBIS hotel.Your kind words mean a lot to us, and we look forward to welcoming you back on your next visit. If there is anything specific you enjoyed during your stay or if there are any areas where we can further enhance your experience, please let us know.Once again, thank you for choosing to stay with us, and we can't wait to host you again soon.Best Regards,Dipesh SubediHotel ManagerIbis Styles Canberra

4 out of 5
Central location, rooms were clean and shower had great water pressure. Good option for family on budget.

Posted by on 19 Apr. 2024

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5 out of 5

Posted by on 7 Apr. 2024

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3 out of 5
I really enjoyed the quiet spacious room and felt safe. I had a fabulous dinner via room service too. The staff were polite and helpful. The phone and tv did not work and the breakfast was stale and inedible, even the tinned fruit which I was surprised by.

Posted by on 7 Apr. 2024

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Comment from Hotel Management

10 Apr. 2024 by Dipesh

Dear Aditi,Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed the quiet and spacious room, felt safe, and had a fabulous dinner via room service. We strive to create a comfortable and enjoyable experience for all our guests, and we're glad to hear that we succeeded in some aspects.However, we sincerely apologize for the issues you encountered with the phone and TV not working properly. Our team is investigating these issues to ensure they are promptly resolved for future guests. Additionally, we are disappointed to hear that the breakfast did not meet your expectations and that some items were stale and inedible. We are working with our kitchen staff to address this issue and improve the quality of our breakfast offerings.We appreciate your feedback as it helps us identify areas for improvement. If there is anything else you would like to share or if you have any further comments, please feel free to reach out to us directly.Once again, we apologize for any inconvenience caused during your stay and hope to have the opportunity to welcome you back for a much-improved experience.Warm Regards,Dipesh SubediHotel ManagerIbis Styles Canberra

3 out of 5
Mattress was too soft for us resulting in a sleepless night

Posted by on 4 Apr. 2024

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5 out of 5
I stayed in Superior King Room with my son for 6 nights (including long weekend). Room, bedding and bathroom - all were clean. Staff was very helpful from the beginning till the end of our stay. During the long weekend the room service has been limited, but we could grab the towels and garbage bags at reception at any time so it was not really an issue. Breakfast is basic, but totally ok - scrambled eggs/beans/mushrooms/bacon/sausages/hash browns or cereals or toasts or pancakes. coffee machine, juice, water. We never left hungry. Plates/cutlery are all clean. Once I had difficulties finding vacant table, and had to wait for several minutes. During public holidays (probably 2 mornings) wooden cutlery was provided instead of normal, but that's not a big deal. Didn't experience any problems with the noise. Beds were clean and comfy. TV didn't work, but we don't usually watch it anyway. Wi Fi was good. Gym room is a not well aired, but we were still able to work out there - has all the necessary basic equipment and cooler with the water. Good convenient location, plenty of parking. Only once we had to park at the back, and it was just short walk to our room anyway. For the price - really good value, and staff is amazing.

Posted by on 3 Apr. 2024

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Comment from Hotel Management

3 Apr. 2024 by Dipesh

Dear Lyubov,Thank you for sharing your detailed feedback about your recent stay with us. We are delighted to hear that you had a pleasant experience overall and that you found our Superior King Room clean and comfortable for you and your son.We appreciate your kind words about our staff's helpfulness and are pleased that you were able to access towels and garbage bags easily from reception during the limited room service hours over the long weekend.Your feedback about the breakfast options, including scrambled eggs, beans, mushrooms, and more, is valuable to us. We apologize for any inconvenience you faced while waiting for a table during peak times and for the temporary use of wooden cutlery during public holidays. We will consider your comments as we strive to improve our services.We are glad that you found our location convenient with ample parking and that you felt our pricing offered good value. Your satisfaction is important to us, and we look forward to welcoming you back for another enjoyable stay.Warm Regards,Dipesh SubediHotel ManagerIbis Styles Canberra

2 out of 5
Unique: snail trail on carpet. No hot water on teo out of four days

Posted by on 1 Apr. 2024

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Comment from Hotel Management

3 Apr. 2024 by Dipesh

Dear Mark,Thank you for sharing your feedback about your recent stay with us. We appreciate you bringing to our attention the unique issue with the snail trail on the carpet and the hot water problem you experienced during your stay.We sincerely apologize for any inconvenience these issues may have caused you. Our team is taking immediate steps to address the carpet condition and ensure that such incidents do not occur in the future. Regarding the hot water problem, we are investigating the root cause to prevent similar occurrences moving forward.Your feedback is invaluable to us as we continuously strive to improve our services and provide a comfortable experience for all our guests. We hope to have the opportunity to welcome you back and demonstrate the high standard of hospitality that we aim to deliver.Warm Regards,Dipesh SubediHotel ManagerIbis Styles Canberra

3 out of 5

Posted by on 31 Mar. 2024

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3 out of 5
Convenient location, rooms okay, dining options on site (breakfast, dinner) available which was useful.

Posted by on 27 Mar. 2024

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Comment from Hotel Management

1 Apr. 2024 by Dipesh

Dear Marie,Thank you for sharing your feedback with us. We are delighted to hear that you found our hotel's location convenient and that you found our rooms to be satisfactory during your stay.We are glad that you found our dining options on-site, including breakfast and dinner, to be useful. Providing convenient and delicious dining experiences is a priority for us, and we are thrilled that you enjoyed this aspect of your stay.Your comments are valuable to us as we continuously strive to enhance our guests' experiences. We look forward to welcoming you back for another enjoyable stay in the future.Warm Regards,Dipesh SubediHotel ManagerIbis Styles Canberra

Property Features

Ibis Styles Canberra offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A business center and 4 meeting rooms are available. A terrace, tour/ticket assistance, and a vending machine are also featured at the business-friendly ibis Styles Canberra. Limited free parking is available on a first-come, first-served basis. This Canberra hotel is smoke free.

  • 207 guestrooms or units
  • 2 levels
  • 4 buildings
  • Deli
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free RV, bus, truck parking , Parking (limited spaces)

Transport

  • Train station: Kingston Canberra Station (2.3 km / 1.5 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Ibis Styles Canberra offers 207 accommodations with hair dryers and irons/ironing boards. Each accommodation is individually furnished and decorated. 40-inch LCD televisions come with digital channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Electric kettle
  • Shower
  • Rainfall showerhead
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Unique furnishings
  • Unique decor
  • Free tea bags/instant coffee
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 9:00 AM and on weekends from 7:00 AM to 9:00 AM.

203 Restaurant and Bar - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 15 per night.

Pet Policy

  • Pets: AUD 60 per accommodation, per stay, plus a deposit of AUD 60 per night
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • No rollaway/extra beds available
  • No lifts
  • Caters to LGBTQ guests
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Sustainability/community reinvestment (10% revenue or more)
  • Comprehensive recycling policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 10.50–25.00 per person
  • Pet deposit: AUD 60 per night
  • Pet fee: AUD 60 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 15 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Canberra ibis Styles
  • ibis Styles Canberra
  • ibis Styles Hotel Canberra
  • ibis Styles Canberra Hotel
  • ibis Styles Canberra Hotel
  • ibis Styles Canberra Narrabundah
  • ibis Styles Canberra Hotel Narrabundah

You should know

  • This hotel caters to LGBTQ+ guests.
  • Pool access available from 7:00 AM to 10:30 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.