Skip to main content
Beginning of main content
4.3 out of 5

"The hotel itself was brilliant. However the extremely loud guests in the hallway in the middle of the night weren’t. If people are checking in or out ... " More

By a verified traveller on Mon 04 Mar 2024

Enter dates to see availability

Hotel Description

Hotel Elms Christchurch, Ascend Hotel Collection places you steps from Papanui Road and within a 10-minute stroll of Northlands Shopping Centre. Highlights at this eco-certified hotel include a restaurant, free self parking, and a free airport shuttle.

The hotel's own lounge bar is a nice place to enjoy a drink. Business amenities include meeting rooms and a conference center. Added amenities include free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 10 AM. There's also the convenience of free RV/bus/truck parking.

Attractions within a 30-minute drive of this 4-star Papanui hotel include Hagley Park and Lyttelton Harbour.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
NZ$119* Per night/room 27 Apr. - 28 Apr.

Room, 1 King Bed, Accessible, Non Smoking (Upgrade)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Non Smoking (Upgrade)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Elms Christchurch, Ascend Hotel Collection ratings based on 132 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Elms Christchurch, Ascend Hotel Collection

Everyone (93) Couples (12) Business (1) Family (20)
4 out of 5
The hotel itself was brilliant. However the extremely loud guests in the hallway in the middle of the night weren’t. If people are checking in or out to go flights at all hours maybe a reminder is needed that the walls aren’t soundproof and waking up the whole floor is not appropriate

Posted by on 4 Mar. 2024

Was this review helpful to you?
5 out of 5
The restaurant staff were wonderful, friendly and very aware of customer service. :)

Posted by on 4 Feb. 2024

Was this review helpful to you?
5 out of 5
Very welcoming staff and a very cosy stay. Definitely staying here again next time I’m in town!

Posted by on 26 Jun. 2023

Was this review helpful to you?
5 out of 5
Milk in room fridge needs replacing daily other than that top notch.

Posted by on 9 Jun. 2023

Was this review helpful to you?
4 out of 5
The room was clean and neat, but a tiny bit cramped with 2 queen beds. We had guests in other rooms who were very noisy past 1am but the staff didn't step in to keep them quiet. Rooms are not very soundproof.

Posted by on 19 Feb. 2023

Was this review helpful to you?
5 out of 5
Beautifully maintained

Posted by on 14 Feb. 2023

Was this review helpful to you?
4 out of 5
The property was well presented. Rooms clean and service welcoming and efficient.

Posted by on 13 Jan. 2023

Was this review helpful to you?
5 out of 5
very good,staff was very helpful

Posted by on 18 Nov. 2022

Was this review helpful to you?
4 out of 5

Posted by on 14 Nov. 2022

Was this review helpful to you?
4 out of 5
Enjoyed the stay

Posted by on 13 Nov. 2022

Was this review helpful to you?

Property Features

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A roundtrip airport shuttle is free at scheduled times. A terrace, tour/ticket assistance, and multilingual staff are also featured at the eco-certified Hotel Elms Christchurch, Ascend Hotel Collection. The hotel can provide concierge services and wedding services. Limited free parking is available on a first-come, first-served basis. This 4-star Christchurch hotel is smoke free.

  • 1 building
  • 96 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Deli
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking , Parking (limited spaces)

Transport

  • Train station: Christchurch Railway Station (5.7 km / 3.5 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Hotel Elms Christchurch, Ascend Hotel Collection offers 96 accommodations with iPod docking stations and MP3 docking stations. LCD televisions come with satellite channels. Refrigerators and minibars are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Christchurch hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Refrigerator
  • Electric kettle
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Free tea bags/instant coffee

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.

Hotel Elms Christchurch, Ascend Hotel Collection has a restaurant on site.

Late night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:30 PM

Special check-in instructions:

This property offers transfers from the airport. To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Hotel Elms Christchurch, Ascend Hotel Collection offers transfers from the airport. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for NZD 35.0 per night.
  • Cribs (infant beds) are available for NZD 10.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and Carte Blanche. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Children stay free
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • UnionPay
  • Car recommended
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Children stay free - maximum age 12
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 18.50–29 for adults, and NZD 18.50–29 for children
  • Crib (infant bed) fee: NZD 10.0 per night
  • Rollaway bed fee: NZD 35.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Elms
  • Quality Elms Christchurch
  • Quality Hotel Elms
  • Quality Hotel Elms Christchurch
  • Elms Hotel Christchurch
  • Quality Hotel Elms
  • Hotel Elms Christchurch Ascend Hotel Collection
  • Hotel Elms Christchurch, Ascend Hotel Collection Hotel
  • Hotel Elms Christchurch, Ascend Hotel Collection Christchurch

You should know

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • Qualmark

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 stars.

Official New Zealand Rating provided by Qualmark®

url importing http://www.wotif.co.nz/Christchurch-Hotels-Hotel-Elms-Christchurch,-Ascend-Hotel-Collection.h980284-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Christchurch-Hotels-Hotel-Elms-Christchurch,-Ascend-Hotel-Collection.h980284-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.co.nz/Christchurch-Hotels-Hotel-Elms-Christchurch,-Ascend-Hotel-Collection.h980284-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.