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Palms City Resort

3.5-star property
64 Esplanade, Darwin, NT 0508 053 286
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4.4 out of 5
Excellent!
See all 417 wotif Reviews

"The staff were outstanding. Amazing customer service, great value breakfast, lovely villa. A bit noisy (our villa was opposite the foreshore) but othe ... " More

By a verified traveller on Tue 30 Apr 2024

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Hotel Description

A family-friendly stay in the heart of Darwin awaits you at Palms City Resort. Within steps you'll find The Esplanade and Darwin Waterfront within a 15-minute stroll. Highlights at this motel include an outdoor swimming pool, free self parking, and a poolside bar.

Lameroo Bar is the motel's own bar. 1033 square feet (96 square meters) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business center and coworking space. Other amenities include free WiFi in public areas, a coffee shop/cafe, and coffee/tea in a common area. Buffet breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of free RV/bus/truck parking.

Near this 3.5-star Darwin City Centre motel, you'll find Mindil Beach.

Standard Hotel Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
NZ$321* Per night/room 15 May - 16 May

Standard Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Superior Room, Balcony (Upstairs)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Palms Villas (Featuring Outdoor Plunge Spa)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Garden Bungalow

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Harbour View Villa

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Palms City Resort ratings based on 417 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Palms City Resort

Everyone (247) Business (1) Couples (106) Family (46)
4 out of 5
The staff were outstanding. Amazing customer service, great value breakfast, lovely villa. A bit noisy (our villa was opposite the foreshore) but otherwise great location also.

Posted by on 30 Apr. 2024

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5 out of 5
…probably the most amazing accommodation option in Darwin. Having stayed in most hotels in town, the quality, luxury and serenity’s of Palms Resort a Darwin is unrivalled. Wonderfully appointed and designed rooms in a tropical setting.

Posted by on 18 Apr. 2024

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4 out of 5
Lovely spot, great to have a pool. Very quiet and great rooms.

Posted by on 11 Apr. 2024

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5 out of 5
Quick check in & out, friendly staff. Great location

Posted by on 7 Apr. 2024

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5 out of 5
Fantastic staff and gardens, always enjoy our stays here. The improvements over the past year or so are also great

Posted by on 16 Mar. 2024

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Comment from Hotel Management

20 Mar. 2024 by Palms City Resort Management

Dear Kylie,Thank you so much for your wonderful review of Palms City Resort! We are thrilled to hear that you had a fantastic experience during your stay with us. Our dedicated staff takes great pride in providing exceptional service, and it's delightful to know that they made your visit enjoyable.We're equally delighted that you appreciated our well-maintained gardens. We strive to create a serene and beautiful environment for our guests, and we're glad that our efforts resonated with you.Moreover, we genuinely appreciate your recognition of the improvements we have made over the past year. We constantly strive to enhance our facilities and services to ensure that each guest has a memorable and comfortable stay. It's rewarding to hear that our efforts have been noticed and appreciated by our valued guests.Thank you once again for your kind words and for choosing Palms City Resort. We look forward to welcoming you back for another wonderful stay in the future.Warm regards,

4 out of 5
Property under renovation at moment

Posted by on 11 Mar. 2024

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Comment from Hotel Management

14 Mar. 2024 by Palms City Resort Management

Dear Mick,Thank you for taking the time to review Palms City Resort. We appreciate your feedback and are glad to hear that you had a positive experience overall.We would like to apologize for any inconvenience caused by the ongoing renovations taking place at the property. We understand that construction work can sometimes be disruptive, and we appreciate your understanding during this period of improvement. We are constantly striving to enhance our facilities to provide an even better experience for our guests.If there is anything specific you would like to highlight or any suggestions you have, please feel free to let us know. We value your input and take all feedback into account as we continue to improve our services.Thank you once again for choosing Palms City Resort, and we hope to have the opportunity to welcome you back in the future to showcase the improvements we have made.Best regards,

5 out of 5
Nice bungalow. There was not much outside privacy.

Posted by on 12 Feb. 2024

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Comment from Hotel Management

19 Feb. 2024 by Palms City Resort Management

Dear Jodi,Thank you for taking the time to leave a review of your recent stay at Palms City Resort. We are glad to hear that you found our bungalow to be nice. Your feedback is important to us as we continuously strive to provide the best possible experience for our guests.We apologize if you felt there was a lack of outside privacy during your stay. We understand the importance of privacy and comfort for our guests. We appreciate your feedback and will take it into consideration as we evaluate and improve our accommodations.Thank you for choosing Palms City Resort, and we hope to have the opportunity to welcome you back in the future. If there is anything else we can assist you with or if you have any further feedback, please feel free to reach out to us.Warm regards,

5 out of 5
Good price, Friendly staff, close to cafes, shops & restaurant.

Posted by on 1 Feb. 2024

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Comment from Hotel Management

6 Feb. 2024 by Palms City Resort Management

Dear Francine,Thank you for taking the time to leave a review of your recent stay at Palms City Resort. We greatly appreciate your feedback.We are delighted to hear that you found our prices to be favorable and that our staff was friendly and accommodating during your stay. Being conveniently located near cafes, shops, and restaurants is something we take pride in, and we're glad it added to the overall positive experience.Thank you again for your kind words. We hope to have the opportunity to welcome you back to Palms City Resort in the future.Warm regards,

4 out of 5
Very nice room, well located, secure parking. Only thing i could fault was the hot water was just warm. Staff were friendly and efficient.

Posted by on 27 Jan. 2024

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Comment from Hotel Management

29 Jan. 2024 by Palms City Resort

Dear Lenaire,Thank you for taking the time to review Palms City Resort! We're glad to hear that you enjoyed your stay and found your room to be very nice. We appreciate your feedback regarding the hot water temperature, and we apologize for any inconvenience caused. We will look into this matter to ensure that the hot water is at the appropriate temperature for our guests' comfort.We're pleased to know that you found our location convenient and that our secure parking met your needs. Your feedback about our friendly and efficient staff is greatly appreciated. We strive to provide excellent service to all our guests.Thank you again for sharing your experience. We hope to have the opportunity to welcome you back to Palms City Resort in the future.Best regards,

5 out of 5
Excellent, one of the best hotel we’ve stayed in. Keep up the good work.

Posted by on 26 Jan. 2024

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Comment from Hotel Management

29 Jan. 2024 by Palms City Resort

Dear Maylene,Thank you for your excellent review of Palms City Resort! We're thrilled to hear that your stay with us was one of the best hotel experiences you've had. Your kind words and praise mean a lot to us.We're delighted that we were able to meet and exceed your expectations. We appreciate your encouragement to keep up the good work. Rest assured, we will continue to strive for excellence and provide exceptional experiences for all our guests.Thank you again for your wonderful feedback. We hope to have the pleasure of welcoming you back to Palms City Resort for another outstanding stay in the future.Best regards,

About the Palms City Resort

Location 64 Esplanade, Darwin, NT 0800

Property Features

There's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A 24-hour business center, meeting rooms, and coworking spaces are available. A computer station is on site and WiFi is free in public spaces. Event space at this motel measures 1033 square feet (96 square meters) and includes conference space. An outdoor pool, barbecue grills, and a vending machine are also featured at the family-friendly Palms City Resort. Limited free parking is available on a first-come, first-served basis. A complete renovation of Palms City Resort was completed in March 2023. Smoking is allowed in designated areas at this 3.5-star Darwin motel.

  • 89 guestrooms or units
  • 2 levels
  • Meeting rooms
  • 1033 sq ft of conference space
  • 96 sq m of conference space
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Television in lobby
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Palms City Resort offers 89 accommodations with complimentary bottled water and hair dryers. Beds feature premium bedding. 22-inch LED televisions come with digital channels. Bathrooms include showers and complimentary toiletries. This Darwin motel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • LED television
  • Digital channels
  • Electric kettle
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ceiling fan
  • Connecting rooms available
  • Free tea bags/instant coffee
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.

Breakfast Cafe - Onsite buffet restaurant.

Lameroo Bar - This bar is located by the pool. Open select days.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property's general deposit is required in cash for guests checking in without a valid credit card.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses solar energy.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

  • No lifts
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Renewable energy source - solar
  • LGBTQIA friendly
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property is not currently implementing any guest safety measures
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 18.50 for adults and AUD 9 for children
  • Rollaway bed fee: AUD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • City Palms
  • Palms City
  • Palms City Resort
  • Palms Resort
  • Palms City Darwin
  • Palms City Hotel Darwin
  • Palms City Resort Darwin
  • Palms City Darwin
  • Palms City Resort Motel
  • Palms City Resort Darwin
  • Palms City Resort Motel Darwin

You should know

  • Pool access available from 6 AM to 10 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.