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4.2 out of 5

"Excellent accommodation for the (Wotif) price: very spacious room, nice decor, large bathroom. Breakfast included from good buffet selection, with coo ... " More

By a verified traveller on Mon 18 Mar 2024

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Hotel Description

A family-friendly stay in Hanmer Springs awaits you at Hanmer Springs Retreat. Within steps you'll find A Maze N Golf and Hanmer Springs Thermal Reserve within a 10-minute stroll. Highlights at this motel include a restaurant, and in-room kitchenettes and free WiFi.

The steakhouse, Five Stags Hanmer Springs, serves local and international cuisine and is open for breakfast and dinner. Bar is the motel's own sports bar, serving drinks along with dinner and light fare. 2153 square feet (200 square meters) of event facilities include 3 meeting rooms and a conference center, and other business amenities include a business center. Additionally, you'll find free WiFi in public areas, a coffee shop/cafe, and laundry facilities. English breakfast is available daily between 8:00 AM and 10:30 AM. There's also the convenience of free self parking.

Places within a 30-minute walk of this 4.5-star Hanmer Springs motel include Chisholm Park and Conical Hill Walkway.

Executive Studio

Bed Count 1 King Bed Maximum Occupancy 3 Max
NZ$123* Per night/room 14 Apr. - 15 Apr.

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Two Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Studio

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Studio, Bathtub

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Studio

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hanmer Springs Retreat ratings based on 321 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hanmer Springs Retreat

Everyone (169) Couples (87) Family (45)
5 out of 5
Excellent accommodation for the (Wotif) price: very spacious room, nice decor, large bathroom. Breakfast included from good buffet selection, with cooked breakfast optional extra ($15). Dry friendly staff. We weren’t expecting the moon for the price and were very pleasantly surprised.

Posted by on 18 Mar. 2024

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Comment from Hotel Management

18 Mar. 2024 by Saurabh

We appreciate your taking the time to write such a wonderful review. We love our guests and we are truly happy when we know that our guests have had a great stay. We hope the rest of your journey is fabulous and if you ever return to our beautiful mountains please come back to The Hanmer Springs Retreat

4 out of 5
Location and room good. Included breakfast limited in choice.

Posted by on 15 Mar. 2024

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Comment from Hotel Management

17 Mar. 2024 by Saurabh

Thank you for your recommendation for travellers who come to the Hills! We strive to give our very best to every guest, every stay. We appreciate your kind words and hope you will be back to visit us again!

4 out of 5
Good overall

Posted by on 14 Mar. 2024

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Comment from Hotel Management

14 Mar. 2024 by saurabh

Thank you for taking the time to review us. Please come back whenever life brings you to our neck of the mountains!

4 out of 5
We had a very comfortable stay here starting with a warm friendly welcome at reception. The room was spacious and quiet, perfect for a family stay. We will definitely return and will also recommend Hanmer Springs Retreat to family and friends. Thank you

Posted by on 4 Mar. 2024

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Comment from Hotel Management

11 Mar. 2024 by saurabh

We really appreciate you taking the time to leave us such a great review! We're thrilled to see that Jason made a lasting impression with a smooth check-in process. And we're glad you enjoyed the room and amazing view. We know that there are many options for hotels in the town and we truly appreciate you choosing hanmer springs retreat. We hope to welcome you again whenever your travels bring you back to hanmer springs

4 out of 5
Had a lovely staff member greet us and check in was quick & easy. Grateful when staff accommodated us with a ground floor room at short notice. The rooms were lovely, tidy, spacious and comfortable. We had everything we required for our stay. Very close to restaurant next door. It would be great if we had the option to check in a little earlier and check out a little later but otherwise satisfied with our stay. Will come back again. Thank you!

Posted by on 25 Feb. 2024

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Comment from Hotel Management

11 Mar. 2024 by saurabh

Thank you so very much for your kind words, Maria. So good to have you here, and so happy to know that we helped you enjoy your stay in Hanmer Springs. All the best to you, and we do hope we will have the chance to host you again!

4 out of 5
Great stay

Posted by on 5 Feb. 2024

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Comment from Hotel Management

11 Mar. 2024 by saurabh

Thank you for your feedback. All the best to you for a wonderful rest of the summer!

4 out of 5
Excellent value for money.

Posted by on 29 Jan. 2024

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Comment from Hotel Management

29 Jan. 2024 by saurabh

Thank you for sharing your ratings.

4 out of 5

Posted by on 18 Dec. 2023

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Comment from Hotel Management

3 Jan. 2024 by saurabh

Thanks for the kind rating ! Can't wait to welcome you back soon! Cheers,

4 out of 5
Nice place, close to Town. Rooms are big.

Posted by on 23 Nov. 2023

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Comment from Hotel Management

25 Nov. 2023 by Saurabh

Thank you for your valuable feedback. We appreciate your compliments and look forward to welcoming you back! Best Regards, Hanmer Spring Retreat

5 out of 5
Huge room and very comfy King size bed

Posted by on 22 Nov. 2023

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Comment from Hotel Management

29 Nov. 2023 by Saurabh

Thank you for your valuable feedback. We appreciate your compliments and look forward to welcoming you back! Best Regards, Hanmer Spring Retreat

Property Features

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 3 meeting rooms. Public spaces have free WiFi. Event space at this motel measures 2153 square feet (200 square meters) and includes a conference center. A terrace, tour/ticket assistance, and barbecue grills are also featured at the family-friendly Hanmer Springs Retreat. Free self parking is available. Smoking is allowed in designated areas at this 4.5-star Hanmer Springs motel.

  • 33 guestrooms or units
  • 2 levels
  • 2 buildings
  • 2153 sq ft of conference space
  • 200 sq m of conference space
  • Built in 2000
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking (surcharge)

Transport

  • Parking: Free self parking; RV/bus/truck parking available for a surcharge

Room Amenities

Hanmer Springs Retreat offers 33 air-conditioned accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Accommodations at this 4.5-star motel have kitchenettes with microwaves and cookware/dishes/utensils. Guests can surf the web using the complimentary wireless Internet access. Premium cable television is provided. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

  • In-room kitchenette
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Microwave
  • Kitchenware
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning
  • Wardrobe or closet
  • Change of towels (on request)

Food & Drink

For a fee, guests can enjoy English breakfast daily from 8:00 AM to 10:30 AM.

Five Stags Hanmer Springs - Overlooking the garden, this steakhouse specializes in local and international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Bar - Overlooking the garden, this sports bar serves dinner and light fare. Happy hour is offered. Open daily.

Private function Bar - This cocktail bar serves dinner and light fare. Reservations are required. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:30 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Sunday: 7:30 AM - 11:30 AM
  • Monday - Sunday: 2:30 PM - 6:30 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Sunday: 7:30 AM - 11:30 AM
  • Monday - Sunday: 2:30 PM - 6:30 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a first aid kit in each accommodation.

  • No rollaway/extra beds available
  • No lifts
  • Children stay free
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards
  • Events/parties not allowed
  • Staffed front desk
  • Children stay free - maximum age 4
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property does not follow sanitisation practices of any association
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately NZD 28 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3.50 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hot Springs Motor Lodge Hanmer Springs
  • Hot Springs Motor Lodge
  • Hot Springs Motor Hanmer Springs
  • Hot Springs Motor
  • Hot Springs Motor Hotel Hanmer Springs
  • Hanmer Springs Retreat Hotel
  • Hanmer Springs Retreat Motel
  • Hanmer Springs Retreat Hanmer Springs
  • Hanmer Springs Retreat Motel Hanmer Springs

You should know

  • Hot springs access available from 10:00 AM to 6:00 PM.
  • One child 4 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.