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4.6 out of 5

"Relieving staff were very helpful, friendly and supportive. Light in bathroom was not suitable for the mirror, 2 bulbs not working. Overall an excelle ... " More

By a verified traveller on Wed 24 Jan 2024

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Hotel Description

299 on Devon West places you in the center of New Plymouth, within just a 15-minute stroll of War Memorial and Puke Ariki. Highlights at this Mediterranean motel include an outdoor swimming pool and in-room free WiFi.

Enjoy the seasonal outdoor swimming pool and pool loungers. Additionally, you'll find free WiFi in public areas and laundry facilities. On weekday mornings continental breakfast is served between 7:00 AM and 8:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities such as an off-leash area. There's also the convenience of free self parking.

Sights within a 20-minute walk of this 4.5-star New Plymouth CBD motel include Observatory and Yarrow Stadium.

Comfort Twin Room, Multiple Beds, Poolside

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
NZ$131* Per night/room 31 Mar. - 1 Apr.

Standard Studio Suite, 1 Queen Bed, Jetted Tub, Ground Floor

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Studio, 1 Queen Bed, Kitchenette

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Suite, 1 Bedroom, Non Smoking, Balcony

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Family Suite, 1 Bedroom, Non Smoking, Pool Access

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

299 on Devon West ratings based on 86 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for 299 on Devon West

Everyone (46) Couples (20) Family (19)
4 out of 5
Relieving staff were very helpful, friendly and supportive. Light in bathroom was not suitable for the mirror, 2 bulbs not working. Overall an excellent experience.

Posted by on 24 Jan. 2024

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Comment from Hotel Management

24 Jan. 2024 by 299 Motel

Hello Ann. Thank you for your comments. The light bulbs have been replaced ready for your next visit.

5 out of 5

Posted by on 26 Nov. 2023

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Comment from Hotel Management

1 Dec. 2023 by Debbie

Thanks for your great review Clare and hope to see you again in the future.

5 out of 5
Spacious and clean rooms, with a lovely outlook overlooking the garden and pool area.

Posted by on 18 Oct. 2023

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Comment from Hotel Management

24 Oct. 2023 by Debbie

Thanks Catherine for your great review and hope to see you again in the future.

4 out of 5
property was clean and tidy. Just a bit too far out from central city for me. Place was a bit old and out of date.

Posted by on 23 Aug. 2023

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Comment from Hotel Management

23 Aug. 2023 by Debbie

Hi, We're less than 1km from the city centre, or a 2 minute drive, so technically we are in the CBD, but glad you enjoyed your stay and thanks for your great review.

5 out of 5
Easy to find, convenient to city centes. Comfortable and had everything we needed. Unit was a generous size. The best thing of all was that we could have our dog with us. Fantastic for us so we will be back and highly recommended

Posted by on 10 Jul. 2023

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Comment from Hotel Management

12 Jul. 2023 by Debbie

Thanks for your great review Karen and hope to see you again in the future.

4 out of 5
Debbie was always very happy to sort out any little problem we had

Posted by on 14 May 2023

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Comment from Hotel Management

14 May 2023 by Debbie

Hi Julie, I'm glad you enjoyed your stay and hope to see you again.

3 out of 5
The rooms were not cleaned well. There were many ants in the in the bedrooms and kitchen. There were also a lot of spiderwebs in the corners of the room, and a lot of dust on surfaces. The curtains were mouldy and floors looked as though they hadn’t been mopped. These seem like basic cleanliness issues.

Posted by on 25 Apr. 2023

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Comment from Hotel Management

25 Apr. 2023 by Charlotte

Hi, sorry about a couple of issues there. We have been 100% full for some time and are currently short staffed.

5 out of 5
Stayed in family unit. Had everything we needed to be comfortable. Would stay again.

Posted by on 20 Jan. 2023

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Comment from Hotel Management

3 Feb. 2023 by Deborah

Hi,Thanks for your great review and hope to see you again in the future.

5 out of 5

Posted by on 19 Jan. 2023

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Comment from Hotel Management

12 Mar. 2023 by Debbie

Thanks for your review

4 out of 5
Bed was comfortable. Cleanliness was ok. Facilities good.

Posted by on 12 Jan. 2023

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Comment from Hotel Management

3 Feb. 2023 by debbie

Thanks for your great review

Property Features

As a guest of 299 on Devon West, you'll find an outdoor pool, a terrace, and multilingual staff. Public spaces have free WiFi. 299 on Devon West also features a garden, a picnic area, and complimentary newspapers in the lobby. Limited free parking is available on a first-come, first-served basis. This Mediterranean New Plymouth motel is smoke free.

  • 16 guestrooms or units
  • 2 levels
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces) , Free parking nearby

Transport

  • Parking: Free self parking

Room Amenities

299 on Devon West offers 16 accommodations with complimentary bottled water and coffee/tea makers. Each accommodation is individually furnished and decorated. Select Comfort beds feature Egyptian cotton sheets, down comforters, and premium bedding. LCD televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Select Comfort beds
  • LCD television
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Heating
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM and 8:30 AM.

Nearby Activities

Recreational amenities at the motel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8:00 PM

Special check-in instructions:

The front desk is open daily from 2:00 PM - 8:00 PM. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive key retrieval information.

The front desk at this property is open daily from 2:00 PM - 8:00 PM.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive key retrieval information.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for NZD 10.0 per night.

Pet Policy

  • Pets: NZD 10.00 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • An off-leash area is available
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Union Pay, debit cards, and cash. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 2:00 PM
  • Front desk closes daily at 8:00 PM
  • Debit cards
  • UnionPay
  • Events/parties not allowed
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Pets cannot be left unattended
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are not cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately NZD 18–18 for adults, and NZD 18–18 for children
  • Pet fee: NZD 10.00 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: NZD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • 299 Devon West Motel New Plymouth
  • 299 Devon West Motel
  • 299 Devon West New Plymouth
  • 299 Devon West
  • 299 on Devon West Motel
  • 299 on Devon West New Plymouth
  • 299 on Devon West Motel New Plymouth

You should know

  • The seasonal pool will open November 01 and close April 30.
  • Pool access available from 10:00 AM to 9 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at 299 on Devon West.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.