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4.2 out of 5

"Comfortable stay in the center of city. Would stay there again. " More

By a verified traveller on Fri 12 Jan 2024

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Hotel Description

Distinction New Plymouth Hotel & Conference Centre puts you in the heart of New Plymouth, within steps of Saint Mary's Church and Taranaki Cathedral. Highlights at this hotel include free self parking and a conference center.

This smoke-free hotel offers free WiFi in public areas, a fitness center, and a business center. Other amenities include laundry facilities, dry cleaning/laundry services, and luggage storage. There's also the convenience of limited parking.

Places within a 5-minute walk of this 3.5-star New Plymouth CBD hotel include TSB Showplace and Richmond Cottage.

Studio, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
NZ$148* Per night/room 30 Apr. - 1 May

Studio, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

One Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max

Large Two Bedroom Studio

Bed Count 1 King Bed Maximum Occupancy 4 Max

Two Bedroom Studio

Bed Count 1 King Bed Maximum Occupancy 4 Max

Distinction New Plymouth Hotel & Conference Centre ratings based on 425 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Distinction New Plymouth Hotel & Conference Centre

Everyone (210) Couples (158) Business (4) Family (53)
4 out of 5
Comfortable stay in the center of city. Would stay there again.

Posted by on 12 Jan. 2024

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Comment from Hotel Management

13 Jan. 2024 by The DNP team

Thanks HansAppreciate the feedback

4 out of 5
Staff were friendly and helpful, good central location but 1 way street access can be challenging plus carparking was very cramped and difficult.

Posted by on 18 Oct. 2023

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Comment from Hotel Management

18 Oct. 2023 by The DNP team

ThanksWe do explain car parking on check-in - its free and first come basis.Alternative free parking is available and also advised on check-in

4 out of 5
Excellent location for walking into the town centre

Posted by on 28 Aug. 2023

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Comment from Hotel Management

28 Aug. 2023 by The DNP team

Thanks Julie :)

5 out of 5
Nice overall

Posted by on 21 Aug. 2023

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Comment from Hotel Management

22 Aug. 2023 by The DNP team

Thanks Ricky

5 out of 5
Great friendly staff, central location and handy to everything. safe & secure on night entry with no reception staff. We would stay here again. Value for money and the room was a nice size, comfortable bed and pillows, good quality sheets.

Posted by on 17 Jul. 2023

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Comment from Hotel Management

17 Jul. 2023 by Distinction Team

Thanks AndriaAppreciate your great comments

5 out of 5
I WOULD stay AGAIN GREAT PLACE

Posted by on 22 Jun. 2023

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Comment from Hotel Management

22 Jun. 2023 by Distinction Team

Thanks RossWe look forward to having you stay again

5 out of 5
Great location to the city and sights of New Plymouth. Parking on site but everything is in walking distance.

Posted by on 30 Apr. 2023

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Comment from Hotel Management

21 May 2023 by Distinction Team

Thank you

5 out of 5

Posted by on 27 Feb. 2023

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Comment from Hotel Management

31 Mar. 2023 by The Distinction NP team

Thank you :)

3 out of 5
All ok but bathtub/shower difficult to get into if you're elderly or have mobility issues. Not sure if there are other rooms with better facilities on the property. Staff were very helpful and professional. Location, close to centre.

Posted by on 29 Nov. 2022

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Comment from Hotel Management

29 Nov. 2022 by The Distinction NP team

Thanks MaryannYes the hotel does have rooms with walkin showers - just ask when booking and more than happy to assist.

4 out of 5
Friendly, helpful staff and excellent location.

Posted by on 30 Jun. 2022

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Comment from Hotel Management

6 Jul. 2022 by The Distinction NP Team

Thanks Sharon Appreciate the great comments

About the Distinction New Plymouth Hotel & Conference Centre

Location 42 Powderham Street, New Plymouth, 4310

Property Features

Public spaces have free WiFi. A business center and 2 meeting rooms are available. Distinction New Plymouth Hotel & Conference Centre also features a fitness center, laundry facilities, and dry cleaning/laundry services. Limited free parking is available on a first-come, first-served basis. This 3.5-star New Plymouth hotel is smoke free.

  • 60 guestrooms or units
  • 3 levels
  • Built in 1999
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

Distinction New Plymouth Hotel & Conference Centre offers 60 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Televisions come with digital channels. Bathrooms include showers and complimentary toiletries. This New Plymouth hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Television
  • Digital channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 7:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 7:00 AM - 7:00 PM
  • Saturday - Sunday: 8:00 AM - 5:00 PM
This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 7:00 AM - 7:00 PM
  • Saturday - Sunday: 8:00 AM - 5:00 PM
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, and debit cards. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Children stay free
  • Number of children who can stay for free – 2
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Smoke detector
  • Security system
  • Children stay free - maximum age 11
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Masks are not compulsory at the property
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • COPTHORNE GRAND CENTRAL
  • COPTHORNE GRAND CENTRAL New Plymouth
  • COPTHORNE HOTEL GRAND CENTRAL
  • COPTHORNE HOTEL GRAND CENTRAL New Plymouth
  • Grand Central Hotel
  • Copthorne Hotel Grand Central New Plymouth
  • Distinction New Plymouth Hotel & Conference Centre Hotel
  • Distinction New Plymouth Hotel & Conference Centre New Plymouth

You should know

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.