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4.4 out of 5
Excellent!
See all 429 wotif Reviews

"It was very convenient for our needs clean big rooms lots of accessible power points nice outlook from our room 317 " More

By a verified traveller on Sun 28 Apr 2024

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Deluxe Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
NZ$139* Per night/room 5 May - 6 May

Standard Apartment, Multiple Beds, Non Smoking, Kitchen

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Executive Room, 1 King Bed, Non Smoking, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Honeymoon Room, 1 King Bed, Non Smoking, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Plus Apollo International Hotel ratings based on 429 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Plus Apollo International Hotel

Everyone (231) Couples (109) Family (75) Other (1)
5 out of 5
It was very convenient for our needs clean big rooms lots of accessible power points nice outlook from our room 317

Posted by on 28 Apr. 2024

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5 out of 5
Bed was great. Restaurant has fantastic meals. Fridge was smelly & needed cleaning

Posted by on 19 Apr. 2024

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Comment from Hotel Management

19 Apr. 2024 by Maree - Sales & Marketing

Dear Stuart, we greatly appreciate you taking the time to share your feedback with us. It brings us immense joy to hear that our luxury beds and on-site restaurant exceeded your expectations. We genuinely apologise for the oversight regarding the fridge, and upon your check-out, we took immediate action by arranging for our housekeeping staff to conduct a deep cleaning. Thank you for bringing this matter to our attention. With warm regards,

5 out of 5
Staff were very facilitating and helpfull

Posted by on 15 Apr. 2024

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Comment from Hotel Management

16 Apr. 2024 by Maree - Sales & Marketing

Dear Daniel, we appreciate the kind words about our staff and are so pleased to hear you had an enjoyable stay. Thank you so much for choosing The Apollo. With warm regards,

5 out of 5
the only thing I didnt like was the cockroach on the floor in the middle of the night.

Posted by on 13 Apr. 2024

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Comment from Hotel Management

13 Apr. 2024 by Maree - Sales & Marketing

Dear Robert,Thank you for providing your feedback. We sincerely apologise for the presence of the unwelcome guest during your visit. Rest assured, we have strict pest management protocols in place to swiftly address any such issues. Our location amidst beautiful scenic views and natural bushland occasionally brings along unwanted insects. However, please be assured that we are committed to ensuring a comfortable and enjoyable experience for all our guests. With warm regards -

5 out of 5
Very pleasant staff.

Posted by on 7 Apr. 2024

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Comment from Hotel Management

7 Apr. 2024 by Richard

Thank you for your review. We look forward to welcoming you back soon.

5 out of 5
Excellent staff and facilities.

Posted by on 6 Apr. 2024

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Comment from Hotel Management

7 Apr. 2024 by Maree - Sales & Marketing

Dear Ian, thank you for your feedback. We are so pleased to hear your stay was pleasant. Looking forward to your next stay with us. With warm regards,

4 out of 5
I liked that it is a pleasant environment with trees and birds and possibly a possum or two. I didn’t like the inconsiderate guests vacating at4 am this morning who talked loudly in the common area.

Posted by on 1 Apr. 2024

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Comment from Hotel Management

1 Apr. 2024 by Maree - Sales & Marketing

Dear Virginia,We are delighted to hear that you discovered numerous positive aspects to highlight about your stay. However, we extend our sincere apologies for any instances of disrespect shown by guests in the common areas. Please be assured that we provide 24-hour reception staff who are readily available to address any noise complaints whenever they are brought to our attention.Thank you for bringing this matter to our notice, and we appreciate your understanding. We do hope that despite this you would stay with us again. With warm regards -

4 out of 5
Unfortunately ch 9 on tv in our room did not work, meaning for two nights we were unable to watch football. It was unable to be repaired during our stay. I had an iPad to substitute.

Posted by on 22 Mar. 2024

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Comment from Hotel Management

24 Mar. 2024 by Richard

Thanks for staying with us. I am truly sorry that you were unable to view channel nine. We are currently looking into why this was the case. We appreciate your feedback!

4 out of 5
Friendly staff, easy parking, good value for money.

Posted by on 14 Mar. 2024

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Comment from Hotel Management

14 Mar. 2024 by Richard

Thank you for your review. We look forward to welcoming you back soon.

5 out of 5

Posted by on 10 Mar. 2024

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Comment from Hotel Management

11 Mar. 2024 by Richard

Thank you for your review. We look forward to welcoming you back soon.

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