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4.7 out of 5

"Great room. Beautiful new bathroom. Great location. Friendly hosts " More

By a verified traveller on Thu 28 Mar 2024

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Hotel Description

Aubyn Court Spa Motel puts you in the heart of Palmerston North, within just a 10-minute stroll of The Square and City Library. Highlights at this motel include free self parking, a spa tub, and in-room kitchens.

This smoke-free motel offers free WiFi in public areas, dry cleaning/laundry services, and free newspapers in the lobby. Added amenities include coffee/tea in a common area and laundry facilities. Full breakfast is available daily between 7 AM and 8:30 AM.

Sights within a 10-minute walk of this 4-star Palmerston North motel include Palmerston North Convention Centre and Te Manawa.

Luxury Studio

Bed Count 1 King Bed Maximum Occupancy 3 Max
NZ$195* Per night/room 31 Mar. - 1 Apr.

2 Bedrooms Family Suite with Walk-In Shower (Downstairs)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Access Studio

Bed Count 1 King Bed Maximum Occupancy 3 Max

Corporate Room

Bed Count 1 King Bed Maximum Occupancy 1 Max

Executive Suite (Adults Only)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Studio Suite, 1 Bedroom, Ground Floor

Bed Count 1 King Bed Maximum Occupancy 4 Max

Aubyn Court Spa Motel ratings based on 266 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Aubyn Court Spa Motel

Everyone (126) Couples (87) Business (1) Family (49)
5 out of 5
Great room. Beautiful new bathroom. Great location. Friendly hosts

Posted by on 28 Mar. 2024

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5 out of 5
Nice and close to shops - friendly hosts

Posted by on 29 Oct. 2023

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Comment from Hotel Management

31 Oct. 2023 by The Aubyn Court Team

Thank you :)

4 out of 5

Posted by on 10 Jan. 2023

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Comment from Hotel Management

8 Mar. 2023 by The Aubyn Court team

Thank you

5 out of 5
Property was just divine and just as the photo shows. Spotless with nothing being too much of an issue. Would recommend this property to anyone and would definitely stay there again. Handy to the Mall, Supermarket and all sorts of eateries close by.

Posted by on 8 Jan. 2023

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Comment from Hotel Management

11 Jan. 2023 by Dilys & Neil

Thanks Karen, we are pleased you enjoyed your recent stay

5 out of 5
A great place. A lovely room Loved milk in s glass bottle and a stainless steel kettle. Spa bath was perfect after a day travelling.

Posted by on 5 Oct. 2022

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Comment from Hotel Management

9 Oct. 2022 by The Aubyn Court team

Thank you for your lovely review, so glad that you enjoyed your stay with us :)

1 out of 5
Motel was clean on arrival. As we walked upstairs the floors were creaking and quite noisey for us and the neighbors. Planned to stay 2 nights, but only needed 1 night as we had a family emergency. A refund wasnt available for us which was very upsetting due to a 'policy'. Policy or not the reception staff held no empathy or care for our situation. No recommendation to stay here! The spa was the only good part. Otherwise pretty crap service and care for the customers needs. Stay clear 👌

Posted by on 30 Sep. 2022

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Comment from Hotel Management

2 Oct. 2022 by Sara

Hi Alice, thank you for your feedback, so glad that you enjoyed the spa & your comment about the creaking floorboards is a reminder for me to have a builder come look at this. I'm sorry to hear that you felt that we did not meet your expectations around customer service in this instance, we tried to explain to you at the time why we were unable to provide a refund for your late cancellation. Our cancellation policy is very clear when you book & is standard across the accommodation industry. We also explained that your booking was through Expedia & not direct with us, so we hadn't received payment from them at that stage.

5 out of 5
Room very spacious and well set out. Spa bath lovely. Artwork on walls very nice. Will definitely be staying again

Posted by on 20 Jul. 2022

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Comment from Hotel Management

23 Jul. 2022 by Neil & Dilys

Hi Graeme, thanks for your review, Pleased you enjoyed the unit and thanks for the thumbs up on our artwork

5 out of 5
Nice place across the road from the mall. Hubby left some papers behind and Neil called us quickly to let us know. Cheers

Posted by on 6 Jun. 2022

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Comment from Hotel Management

27 Jun. 2022 by Gary & Helen

Hi Tracie. Many thanks for the great review. All part of the service. Pleased you enjoyed your stay

5 out of 5
Great location and friendly staff

Posted by on 27 Apr. 2022

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Comment from Hotel Management

27 Apr. 2022 by Gary & Helen

Thank you for your wonderful review

5 out of 5
Was lovely and clean, close to shops Was noisy ( but that is because it is in town) pillows were hard. But had a good choice of drinks, was super clean and easy walking distance to the square.

Posted by on 6 Mar. 2022

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Comment from Hotel Management

6 Mar. 2022 by Selby and Janelle

Hi, thankyou so much for taking the time to review your stay. Your comments are appreciated as they form a picture of what our guests want when they stay with us. You will be pleased to note that from today we are installing new 58 inch Smart TV's in all rooms!

Property Features

As a guest of Aubyn Court Spa Motel, you'll find a spa tub, coffee/tea in a common area, and complimentary newspapers in the lobby. WiFi is free in public spaces. Aubyn Court Spa Motel also features laundry facilities, dry cleaning/laundry services, and complimentary use of a nearby fitness facility. Self parking is free. This 4-star Palmerston North motel is smoke free.

  • 30 guestrooms or units
  • 2 levels
  • 2 buildings
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Aubyn Court Spa Motel offers 30 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. A pillow menu is available. Accommodations at this 4-star motel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers with jetted bathtubs and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with premium satellite channels. Housekeeping is provided daily.

  • In-room kitchen
  • Jetted tub
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Pillow options
  • Separate shower and tub
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Sound-insulated rooms
  • Climate control (heating)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7 AM to 8:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8:00 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 8:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 8:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for NZD 15.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • No rollaway/extra beds available
  • No lifts
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 7:00 AM
  • Front desk closes daily at 8:00 PM
  • Guests will receive an email with special check-in instructions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Credit card pre-authorisation
  • Guest will receive an email before arrival 24 hours
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Cashless transactions are available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately NZD 14–19 per person
  • Crib (infant bed) fee: NZD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aubyn Court
  • Aubyn Court Motel
  • Aubyn Court Spa
  • Aubyn Court Spa Motel
  • Aubyn Court Spa Motel Palmerston North
  • Aubyn Court Spa Palmerston North
  • Aubyn Court Hotel
  • Aubyn Court Spa Motel Motel
  • Aubyn Court Spa Motel Palmerston North
  • Aubyn Court Spa Motel Motel Palmerston North

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.