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4.3 out of 5

"Clean but very basic. No help with my bags. Limited help with locating bus to airport. " More

By a verified traveller on Fri 09 Feb 2024

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Hotel Description

At Earnslaw Lodge you'll be within just a 10-minute stroll of St Josephs Parish and Queenstown Gardens. Highlights at this motel include a restaurant and in-room free WiFi.

This smoke-free motel offers free WiFi in public areas, a terrace, and tour/ticket assistance. Additionally, you'll find laundry facilities and ski storage. Cooked-to-order breakfast is available daily between 7 AM and 9 AM. There's also the convenience of free self parking.

Attractions within a 30-minute drive of this 3-star Queenstown City Centre motel include Coronet Peak Ski Area and The Remarkables Ski Area.

Non-Lake Facing Studio

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
NZ$144* Per night/room 22 May - 23 May

Lake Facing Kitchenette Studio

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

2 Bedroom Lake View Unit

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

2 Bedroom Lake View, 2 Bathroom Kitchenette Studio

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Lake facing studio

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Courtyard Kitchenette Studio

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Earnslaw Lodge ratings based on 111 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Earnslaw Lodge

Everyone (55) Couples (31) Family (20)
3 out of 5

Posted by on 10 Apr. 2024

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3 out of 5
Clean but very basic. No help with my bags. Limited help with locating bus to airport.

Posted by on 9 Feb. 2024

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5 out of 5
Amazing and super friendly staff. Wonderful room with stunning views. Was a fantastic stay.

Posted by on 27 Jan. 2024

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5 out of 5
Was checking in late. Got clear instructions on arrival. Convenient location (about 15 min walk to town centre)

Posted by on 9 Jan. 2024

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3 out of 5

Posted by on 11 Dec. 2023

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5 out of 5
Lovely and clean. Beautiful view of the lake. The staff were very helpful and kind.

Posted by on 10 Dec. 2023

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4 out of 5
Handy location, clean & tidy with a great lake view

Posted by on 28 Sep. 2023

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4 out of 5
Was clean tidy with a great view

Posted by on 15 Jul. 2023

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2 out of 5
This property is a last resort for holidays ….we stayed in two other properties in Queenstown which were equally priced….they were wonderful, welcoming & accomodating. Emails were never returned by owners prior to our stay and although the website stated breakfast was included (a standard service in family accomodation in Queenstown for skiers), when we checked in we were told “not serving breakfasts coz can’t get staff”! Zero love given here in all areas. Considering what you CAN get for accomodation in Queenstown for same cost, I would not recommend at all. Plastic bathrooms, poor water pressure, nice view of lake on grim balcony. Sorry Earnslaw Lodge, you are 30 years behind what’s expected in 2023!

Posted by on 5 Jul. 2023

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4 out of 5
Perfect as a reasonably priced place to stay

Posted by on 6 Apr. 2023

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Property Features

There's a restaurant on site. Public spaces have free WiFi. A terrace, ski storage, and tour/ticket assistance are also featured at Earnslaw Lodge. Free self parking is available. This 3-star Queenstown motel is smoke free.

  • 1 building
  • 20 guestrooms or units
  • 3 levels
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Earnslaw Lodge offers 20 accommodations with hair dryers. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room dining
  • Flat-screen television
  • Refrigerator
  • Microwave
  • Electric kettle
  • Shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Telephone
  • Desk
  • Heating
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 9 AM.

Earnslaw Lodge has a restaurant on site.

Room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 8 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 8 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The front desk at this property is open daily from 8:00 AM - 8 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for NZD 30.00 per night.

Pet Policy

  • No pets allowed

Policies

Additional extra-person fees apply at check-in for guests not booked prior to arrival.

WiFi is limited to 1 GB per guestroom, per night. A surcharge applies for additional usage.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a smoke detector and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No lifts
  • Front desk opens daily at 8:00 AM
  • Front desk closes daily at 8 PM
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately NZD 12.00–22.50 for adults, and NZD 12.00–22.50 for children
  • Crib (infant bed) fee: NZD 30.00 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Earnslaw Lodge
  • Earnslaw Lodge Queenstown
  • Earnslaw Queenstown
  • Earnslaw Hotel Queenstown
  • Earnslaw
  • Earnslaw Lodge Motel
  • Earnslaw Lodge Queenstown
  • Earnslaw Lodge Motel Queenstown

You should know

  • Alcohol isn't served at Earnslaw Lodge.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.