"Check in process was overly long. Rooms were not available until 2 hrs after 3pm check in. Location is great and the art deco style of hotel is beauti ... " More
A relaxing visit to Spa & Sport can include deep-tissue massages and hot stone massages along with access to the sauna. The restaurant, Ten Stories, serves local cuisine and is open for breakfast and dinner. Arches on Market is the hotel's own bar, serving drinks along with lunch and dinner. Enjoy the 24-hour gym, free pool cabanas, and pool loungers. 10958 square feet (1018 square meters) of event facilities include 8 meeting rooms and conference space, and other business amenities include a business center and limo/town car service. Other amenities include free WiFi in public areas, a coffee shop/cafe, and coffee/tea in a common area. Buffet breakfast is available on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of valet parking.
Places within a short walk of this 5-star Sydney Central Business District hotel include Westfield Shopping Centre and Sydney Tower Eye.
16 Apr. 2024 by Swissôtel Sydney Team
Dear Jennifer,Thank you for taking the time to review your recent stay at Swissotel Sydney. We appreciate your feedback and have shared your comments with our Executive Housekeeper for review.Warm regards,Swissotel Sydney team
11 Apr. 2024 by Swissôtel Sydney Team
Dear Rajesh,Thank you for your review of Swissotel Sydney. Your buffet breakfast experience has been shared with our Food and Beverage Manager for review. We appreciate you sharing your experience and hope to welcome you back again soon.Warm regards,Swissotel Sydney team
11 Apr. 2024 by Swissôtel Sydney Team
Dear Lucy,Thank you for you review of Swissotel Sydney.We are delighted you had a wonderful staycation with your family.We hope to welcome you back again during your next vacation period.Warm regards,Swissotel Sydney team
11 Apr. 2024 by Swissôtel Sydney Team
Dear Janice,Thank you for your review from your recent stay at Swissotel Sydney. I am disappointed to learn that you experienced issues on check in regarding the payment of your room, your feedback has been shared with the Front Office Manager fore review.Warm regards,Swissotel Sydney team
4 Apr. 2024 by Swissôtel Sydney Team
Dear Kelly,Thank you for your review of Swissotel Sydney. I will share your comments with our team. We are currently have a mattress replacement program on-going at the hotel and hope you have the opportunity to return soon.Warm regards,Swissotel Sydney team
16 Mar. 2024 by Swissôtel Sydney Team
Dear Dominador,Thank you for your 5/5 review of Swissotel Sydney.Warm regards,Swissotel Sydney team
8 Mar. 2024 by Swissôtel Sydney Team
Dear Dominador,Thank you for reviewing Swissotel Sydney. We are delighted you found our location one of your favorite aspects of your stay. We hope to welcome you back again.Warm regards,Swissotel Sydney Team
29 Feb. 2024 by Swissôtel Sydney Team
Dear Rebecca,Thank you for your review of Swissotel Sydney.We appreciate your feedback and hope to welcome you back in the near future.Warm regards,Swissotel Sydney team
25 Feb. 2024 by Swissôtel Sydney Team
Dear Sanjay,Thank you for your review. We are happy our location suited your travel plans.Warm regards,Swissotel Sydney Team
25 Feb. 2024 by Swissôtel Sydney Team
Dear Shane,Thank you for your review. We are pleased you enjoyed your stay.Warm regards,Swissotel Sydney Team
Swissotel Sydney offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a business center, 8 meeting rooms, and limo/town car service. Event space at this hotel measures 10958 square feet (1018 square meters) and includes conference space. Spa services, tour/ticket assistance, and multilingual staff are also featured at the luxury Swissotel Sydney. You'll have access to the indoor pool at a partner property. Parking is available for a fee. This 5-star Sydney hotel is smoke free.
Available in all rooms: Free WiFi , High-speed internet access , Internet access (surcharge)
Available in some public areas: Free WiFi
Self parking (surcharge)
Swissotel Sydney offers 369 accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 40-inch LCD televisions come with cable channels and pay movies. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Ten Stories - This restaurant specializes in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Arches on Market - This bar serves lunch, dinner, and light fare. Open daily.
ONEA - Onsite café. Open select days.
24-hour room service is available.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Special check-in instructions:
Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Onsite credit card payments are subject to a surcharge of 1.5% for Visa and Mastercard or 3% for American Express, JCB, or Diners Club cards.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.