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3.8 out of 5

"Whilst there are no staff on duty at the accommodation, the bar staff were very helpful and friendly. Enjoyable stay in a basic room with small fridg ... " More

By a verified traveller on Mon 11 Mar 2024

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Hotel Description

A family-friendly stay in Brisbane awaits you at The Waterloo Bay Hotel. You'll be 2.3 km (1.5 mi) from Manly Harbour Village and 2.8 km (1.8 mi) from Manly Boat Harbour. Highlights at this hotel include 4 bars/lounges, a restaurant, and free self parking.

The family restaurant, Fig Bar & Restaurant, serves local cuisine and is open for lunch and dinner. Jackpot Lounge is the hotel's own sports bar, serving drinks along with lunch and dinner. Added amenities include free WiFi in public areas, a snack bar/deli, and laundry facilities.

Attractions within a 20-minute drive of this 3-star Wynnum hotel include Portside Wharf and The Gabba.

Byrneside Queen Motel Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
NZ$116* Per night/room 21 Apr. - 22 Apr.

Waterloo Single Pub Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Berrima Queen Apartment

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Waterloo Queen Pub Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Byrneside Twin Motel Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

The Waterloo Bay Hotel ratings based on 177 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Waterloo Bay Hotel

Everyone (94) Couples (50) Business (2) Family (19)
5 out of 5
Whilst there are no staff on duty at the accommodation, the bar staff were very helpful and friendly. Enjoyable stay in a basic room with small fridge, micro, kettle and jug.

Posted by on 11 Mar. 2024

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4 out of 5
Staff helpful and friendly.

Posted by on 9 Mar. 2024

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5 out of 5
Very welcoming and friendly

Posted by on 8 Mar. 2024

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1 out of 5
Place needed a good clean. Balcony very dirty. Peoples voices loud until 3.30 am, kept us awake. Kept waking us up until much later. Air con held together by zip ties and wire twisties. Room smelt wet dog. Bed low comfort. Air con remote had no back on the battery section so the batteries kept falling out. Pillows very flat. Never stay there again.

Posted by on 2 Mar. 2024

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3 out of 5
It was ok for a work trip. I wouldn't honeymoon here..

Posted by on 1 Mar. 2024

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3 out of 5
The room had a smell about it, musty, wet smell. The bathroom looked like it needed a deep clean as did the exterior of the premise. The food though was amazing, 5 stars for the food and room service other than I couldn’t order drinks through the App.

Posted by on 23 Feb. 2024

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4 out of 5

Posted by on 6 Feb. 2024

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3 out of 5
Convenient Smokey smell in hallways Gardens very neglegated

Posted by on 28 Jan. 2024

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3 out of 5
Check in was done in the drive through bottle shop with priority given to purchasing customers. After a long wait, we were given the key and left to find our own way. The hand basin in the bathroom was disgusting, as was the floor waste which stunk

Posted by on 7 Jan. 2024

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4 out of 5
Property was A-OK. Undercover car parking was very nice. I enquired about twin beds when making the booking but got no response, my only complaint.

Posted by on 7 Jan. 2024

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About the The Waterloo Bay Hotel

Location 75 Berrima Street, Wynnum, QLD 4178

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 4 bars/lounges. Public spaces have free WiFi. A terrace, tour/ticket assistance, and an arcade/game room are also featured at the family-friendly The Waterloo Bay Hotel. Free self parking is available. This 3-star Brisbane hotel is smoke free.

  • 39 guestrooms or units
  • 2 levels
  • 3 buildings
  • 4 bars or lounges
  • Meeting rooms
  • Deli
  • Dry cleaning
  • Self-service laundry
  • Express check-in
  • Storage area for luggage
  • Tour and ticket information
  • Game room or arcade
  • Terrace
  • Garden
  • Television in lobby
  • ATM
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Brisbane Wynnum Central Station (0.6 km / 0.4 mi)
  • Parking: Free self parking

Room Amenities

The Waterloo Bay Hotel offers 39 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. Rooms open to furnished balconies or patios. Beds feature pillowtop mattresses. Flat-screen televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Housekeeping is provided daily.

  • Private balcony or patio (furnished)
  • Pillowtop beds
  • Flat-screen television
  • Digital channels
  • Refrigerator
  • Coffee maker
  • Housekeeping (daily)
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Wheelchair accessible

Food & Drink

Fig Bar & Restaurant - Overlooking the garden, this family restaurant specializes in local cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Jackpot Lounge - This sports bar specializes in local cuisine and serves lunch, dinner, and light fare. Happy hour is offered. Open daily.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 8 AM - 9:00 PM
  • Saturday - Sunday: 10 AM - 9:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 8 AM - 9:00 PM
  • Saturday - Sunday: 10 AM - 9:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Eurocard, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Children stay free
  • Service animals are allowed
  • Number of children who can stay for free – 10
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Children stay free - maximum age 1
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Hotel Names

  • Waterloo Bay
  • Waterloo Bay Hotel
  • Waterloo Bay Hotel Wynnum
  • Waterloo Bay Wynnum
  • The Waterloo Bay Hotel Hotel
  • The Waterloo Bay Hotel Wynnum
  • The Waterloo Bay Hotel Hotel Wynnum

You should know

  • Up to 10 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.