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3.5 out of 5

"This is not a review, more a statement of facts. At the end of our stay, the situation was sorted out in a mutually beneficial way, so we can't compla ... " More

By a verified traveller on Sat 20 Jul 2019

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Hotel Description

At Cityden Zuidas you'll be within a 30-minute stroll of Amsterdamse Bos and Wagener Stadium. Highlights at this aparthotel include a restaurant, and in-room kitchens and free WiFi.

Each apartment is soundproofed and features a flat-screen TV with satellite channels, along with free wired internet, an espresso maker, and a safe. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. Nice touches to enhance your stay include a rainfall showerhead and free toiletries. A hair dryer, an iron/ironing board, and a desk are also available. Weekly housekeeping is available.

The aparthotel's own lounge bar is a nice place to enjoy a drink. Enjoy the 24-hour gym and sauna as well as access to bike rentals. Added amenities include free WiFi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of self parking.

With a stay at this 4-star Amstelveen aparthotel, you'll be 2.1 km (1.3 mi) from Amstelpark and 3.9 km (2.4 mi) from RAI Exhibition and Congress Centre.

Economy Studio

Bed Count room.options.bedSize.MurphyBed.Singular Maximum Occupancy 2 Max
NZ$132* Per night/room 12 May - 13 May

Superior Studio

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Standard Studio

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Grand Studio

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Cityden Zuidas ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Cityden Zuidas

Everyone (1) Couples (1)
3 out of 5
This is not a review, more a statement of facts. At the end of our stay, the situation was sorted out in a mutually beneficial way, so we can't complain about that. Bathroom: The drain smelt, and could't cope with the volume of water which meant water flowed onto the main floor. We were told the drain would be fixed. When we got to our room air freshener had been sprayed as a solution. Window: Could not be opened. I was told by reception we could prop it open with a fry-pan! Bed: Yes we saw the bed in the pictures but whoever thought that a double bed that only has access from one side was a brilliant design idea has no concept of the fact that during the night people have to go to the toilet and crawling over your partner on the way out and in is not conducive to happy relationships. Kitchen: Has all the right stuff, but the lighting is poor. There needs to be a light above the work bench. Reception: On the top floor, and only accessible from the lift, there are no phones. This means that every time you need to contact them it involves a trek down the corridors, up the lift and then back again. Laundry: It's great that each floor has a laundry. However, if you are not there exactly when your wash finishes the door of the machine locks. When you know how to rectify this the solution is simple, but a sign explaining this would be better than an extra trip to reception. This hotel seems to value style and design over substance and "humanness".

Posted by on 20 Jul. 2019

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Comment from Hotel Management

23 Jul. 2019 by Cityden Up

Dear Guest, Thank you for bringing this to our attention. We are sorry you had a bad experience, however It is good to hear that the situation was sorted out before you left. We'll strive to do better! If you have any further comments please do not hesitate to contact us. Thank you sincerely for sharing your feedback and sorry for the inconvenience caused on our part. Best Regards, Paisley

4 out of 5
Handy location and lovely staff available for enquiries at any hour

Posted by , from Brisbane on 30 Jul. 2018

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Property Features

Cityden Zuidas offers its guests a sauna and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. A rooftop terrace, tour/ticket assistance, and laundry facilities are also featured at Cityden Zuidas. For a fee, parking is available. This 4-star Amstelveen aparthotel is smoke free.

  • 134 guestrooms or units
  • Meeting rooms
  • Built in 2017
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Laundry facilities
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Amsterdam RAI Station (3.8 km / 2.4 mi)
  • Metro station: Kronenburg Stop (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Cityden Zuidas offers 134 air-conditioned accommodations with laptop-compatible safes and espresso makers. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Flat-screen televisions come with premium satellite channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly.

  • In-room kitchen
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Espresso maker
  • Coffee maker
  • Kitchenware
  • Shower
  • Rainfall showerhead
  • Housekeeping (weekly)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Lucy's Kitchen - Onsite restaurant. Guests can enjoy drinks at the bar.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, and debit cards.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. The property is professionally cleaned.

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Security system
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 150 per accommodation, per night
  • A tax is imposed by the city: EUR 4.45 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19.50 for adults and EUR 9.75 for children
  • Uncovered self parking fee: EUR 12.50 per day
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cityden Amsterdam South Hotel Apartments Amstelveen
  • Cityden Amsterdam South Apartments Amstelveen
  • Cityden Amsterdam South Apartments
  • Cityden Up Amsterdam South Hotel Apartments Amstelveen
  • Cityden Up Amsterdam South Apartments Amstelveen
  • Cityden Up Amsterdam South Apartments
  • Cityden Up Amsterdam South Apartment Amstelveen
  • Cityden Up Amsterdam South Apartment
  • Cityden Up Amsterdam South Amstelveen
  • Apartment Cityden Up Amsterdam South Amstelveen
  • Amstelveen Cityden Up Amsterdam South Apartment
  • Apartment Cityden Up Amsterdam South
  • Cityden Amsterdam South Hotel Apartments
  • Cityden Up Amsterdam South Hotel Apartments
  • Cityden Up Amsterdam South
  • Cityden Zuidas Aparthotel
  • Cityden Zuidas Amstelveen
  • Cityden Up Amsterdam South
  • Cityden Zuidas Aparthotel Amstelveen

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.