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3.8 out of 5

"Great place to stay close to everything. Rooms are quite nice. Bathroom needed a little attention. Need to put tea towels and dishwashing/dishcloth un ... " More

By a verified traveller on Fri 12 Apr 2024

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Hotel Description

VR Auckland City puts you in the heart of Auckland, within just a 10-minute stroll of popular attractions like Sky Tower and SkyCity Casino. Highlights at this eco-certified aparthotel include in-room kitchens, washers/dryers, and free WiFi.

Each apartment is soundproofed and features a TV with satellite channels, along with a sofa bed, a sitting area, and free local calls. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. Nice touches to enhance your stay include premium bedding, a rainfall showerhead, and free toiletries. A safe, a hair dryer, and an iron/ironing board are also available. Change of towels is available on request.

This smoke-free aparthotel offers free WiFi in public areas, concierge services, and a 24-hour front desk. Other amenities include laundry facilities, dry cleaning/laundry services, and multilingual staff.

Attractions within a 10-minute walk of this 4-star Auckland Central Business District aparthotel include Queen Street Shopping District and University of Auckland.

Studio Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
NZ$87* Per night/room 21 Apr. - 22 Apr.

Deluxe Apartment

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Two Bedroom Apartment

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

One-Bedroom Apartment

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 3 Max

Classic One Bedroom Apartment

Bed Count 1 Full Bed Maximum Occupancy 2 Max

VR Auckland City ratings based on 951 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for VR Auckland City

Everyone (482) Couples (226) Business (4) Family (219)
5 out of 5
Great place to stay close to everything. Rooms are quite nice. Bathroom needed a little attention. Need to put tea towels and dishwashing/dishcloth under sink as everyomne doesnt want to use the dishwasher. Also a clothes drying rack after you finish doing your washing, orva dryer in bathroom too. Bathroom needs a exhaust fan. Everything else great. Thanks

Posted by on 12 Apr. 2024

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Comment from Hotel Management

12 Apr. 2024 by Manager

Dear Valued Guest,We wish to thank you for your valuable feedback. We are delighted to know that you enjoyed the location of the hotel. We appreciate all constructive comments, giving us a better idea of future improvements to our furniture. We have noted your concerns carefully and have taken appropriate actions to avoid such re-occurrence. I hope your trip back home was fine.We now look forward to your next stay.

2 out of 5
Room had rubbish left behind from previous guests. Poorly patched up holes in walls and not enough linen, cutlery etc.. for the amount of people we booked for.

Posted by on 7 Apr. 2024

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Comment from Hotel Management

9 Apr. 2024 by Manager

Dear Mr. Scott,We wish to thank you for your valuable feedback.Please accept our sincere apology for the cleanliness concern you have encountered. We have noted your concerns very carefully and have taken appropriate actions to avoid any such re-occurrence.I hope your trip back home was fine.We now look forward to your next stay.

2 out of 5

Posted by on 5 Apr. 2024

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Comment from Hotel Management

9 Apr. 2024 by Manager

Dear Valued Guest,We wish to thank you for your valuable feedback. Please accept our sincere apology for if there was any inconvenience you have encountered during your stay.I hope your trip back home was fine.

1 out of 5
There was bed bugs in the beds. Both rooms that we stayed in

Posted by on 2 Apr. 2024

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Comment from Hotel Management

14 Apr. 2024 by Manager

Dear Mr. Kelvin, Please accept our sincere apology for what you have encountered. Rest assured, we will get in touch with you about this matter.

3 out of 5
Convenient location. But had to move rooms because of an unidentifiable noise. Reception staff were all excellent and accommodating.

Posted by on 6 Mar. 2024

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Comment from Hotel Management

7 Mar. 2024 by Manager

Dear Mr. Victor,We wish to thank you for your valuable feedback. It is nice to know that you liked our staff and their approach towards customer delight, we take pride in that. It is nice to know that you enjoyed the location of the hotel. I hope your trip back home was fine.We now look forward to your next stay.

5 out of 5
clean, nice and new, excellent value

Posted by on 23 Feb. 2024

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Comment from Hotel Management

25 Feb. 2024 by Manager

Dear Valued Guest,We wish to thank you for your valuable feedback. It is nice to know that you enjoyed the location of the hotel. I hope your trip back home was fine.We now look forward to your next stay.

5 out of 5
Amazing room , washing machine, fridge freezer, oven , microwave, dishwasher, home away from home, perfect!

Posted by on 10 Jan. 2024

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Comment from Hotel Management

10 Jan. 2024 by Manager

Dear Nathaniel,We wish to thank you for your valuable feedback. It is nice to know that you enjoyed the location of the hotel. I hope your trip back home was fine.We now look forward to your next stay.Warm regards

5 out of 5
awesome stay .. only one night but it was flawless thanks

Posted by on 27 Dec. 2023

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Comment from Hotel Management

28 Dec. 2023 by Manager

Dear Ms.Blair ,We wish to thank you for your valuable feedback. I hope your trip back home was fine .We hope to have you again in our property

4 out of 5
Stayed for just one night (arrived late and left the following morning). Very helpful night staff. Day staff not so helpful. Walking distance to centre. Bathroom a little worn.

Posted by on 20 Dec. 2023

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Comment from Hotel Management

21 Dec. 2023 by Manager

Dear Ms. Kirstie ,We wish to thank you for your valuable feedback. I hope your trip back home was fine.We now look forward to your next stay.

3 out of 5

Posted by on 13 Dec. 2023

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Comment from Hotel Management

17 Dec. 2023 by Manager

Dear Mr. Mike,We wish to thank you for your valuable feedback. I hope your trip back home was fine.We now look forward to your next stay.

Property Features

As a guest of VR Auckland City, you'll find tour/ticket assistance, a vending machine, and multilingual staff. WiFi and wired Internet are free in public spaces. The eco-certified VR Auckland City also features concierge services, laundry facilities, and dry cleaning/laundry services. This 4-star Auckland aparthotel is smoke free.

  • 1 building
  • 75 guestrooms or units
  • 10 levels
  • Built in 2005
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Laundry facilities
  • Washer/dryer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Auckland Britomart Station (1.8 km / 1.1 mi)

Room Amenities

VR Auckland City offers 75 accommodations with washers/dryers and safes. Accommodations have separate sitting areas and include sofa beds and dining tables. Beds feature premium bedding. Satellite television is provided. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Auckland aparthotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

  • In-room kitchen
  • Washer and dryer
  • Sitting area
  • Pull-out sofa bed
  • HD television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Electric kettle
  • Kitchenware
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Free tea bags/instant coffee
  • Change of towels (on request)
  • Desk chair

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for NZD 30.0 per night.
  • Cribs (infant beds) are available for NZD 30.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a smoke detector and window guards in each accommodation. The property is professionally cleaned.

  • Children stay free
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Car not required
  • Long-term renters welcome
  • LGBTQIA friendly
  • Children stay free - maximum age 12
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: NZD 30.0 per night
  • Rollaway bed fee: NZD 30.0 per night
  • Credit card charges are subject to a surcharge of 3.15 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Auckland City Oaks
  • Auckland City Oaks Apartment
  • Oaks Auckland City
  • Auckland City Oaks Hotel Auckland Central
  • Auckland City Oaks New Zealand
  • Oaks On Hobson
  • VR Auckland City Apartment
  • Auckland City Oaks Hotel Central
  • VR Auckland City New Zealand
  • VR Auckland City Aparthotel
  • VR Aparthotel
  • Oaks On Hobson
  • VR Auckland City New Zealand
  • VR Auckland City Auckland
  • VR Auckland City Aparthotel
  • VR Auckland City Aparthotel Auckland

You should know

  • One child 12 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Alcohol isn't served at VR Auckland City.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

  • Qualmark
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.