3.6 out of 5

"Asked to pay $100 bond. They credit my account but money came after 2 days. Why need bond? " More

By a verified traveller on Tue 10 Apr 2018

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Hotel Description

At Park Ave Residence you'll be 3.4 km (2.1 mi) from Hunters Plaza and 3.6 km (2.2 mi) from Manukau Institute of Technology. Highlights at this property include in-room free wired Internet and LCD TVs.

This smoke-free property offers free WiFi in public areas, express check-out, and luggage storage. Additionally, you'll find laundry facilities. There's also the convenience of self parking.

Within a 20-minute drive of this 3-star Auckland property, attractions include University of Auckland and Sky Tower.

Park Ave Residence ratings based on 26 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0
3 out of 5


Asked to pay $100 bond. They credit my account but money came after 2 days. Why need bond?

Posted by , from huntly nz on 10 Apr 2018

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4 out of 5

Good quality and affordable option

Room was clean and tidy. Had everything you need for a night’s stay. Due to hot weather, the room was very warm but fan made it bearable.

Posted by on 28 Jan 2018

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3 out of 5
Room too small and hot, but is reasonable clean. Location is alright, a bit a far away from town.

Posted by on 27 Jan 2018

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5 out of 5

Lovely staff and clean room

Staff were lovely and understandable, clean and comfortable room, also quiet and near the shopping.

Posted by on 30 Sep 2017

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4 out of 5

No frills but adequate

This was a good place to stay for a recent work trip. Ideal for short stays. If I were to return for a longer stay, I would prefer a room with a window. Otherwise no complaints.

Posted by , from Petone, Lower Hutt on 23 Aug 2017

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5 out of 5

Clean and new

Pros: Everythung
Cons: No restaurants nearby, only takeaways and fast food.
Location: No restaurants nearby, only takeaways and fast food.
No complaints at all. Close to airport, parking on the st, new clean room with no noise problems. Shower lovely, little heater more than enough on a cold night. Hairdryer. Fridge.

Posted by , from Hamilton on 6 Jul 2017

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3 out of 5
My room smelt like urine, I had to spray deodorant around to mask the smell. I didn't realise when I booked that they take a $200 security bond and if you pay that by card you won't get it back for about 5 days.

Posted by on 25 Feb 2017

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5 out of 5

Amazing place to stay!!

Great Staff!! Very Considerate & Polite!! Def. would love to come back.

Posted by on 24 Feb 2017

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2 out of 5

Stay closer to the city

Pros: New facilities, secure rooms
Cons: A/C in rooms ability to have rooms with personal showers available
Location: No proper restruants (only Nandos, KFC, Macdonalds and a servo) Quick 10-15min walk to very convenient train station
Room was tidy, doors sturdy, heavy and secure. No ventilation or A/C in room. This makes it very stuffy and hard to sleep/breathe. Other guests did not keep the shared toilets and showers clean and it was disgusting to use the toilet as there was almost always a mess.

Posted by on 9 Feb 2017

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4 out of 5

Nice Hotel for short stay

Good value for money for a hotel that catered to what I needed for my short trip. Although located slightly out of central Auckland the public transport nearby made my stay very easy. If I were to return to Auckland I would definitely stay here again

Posted by , from Brisbane on 2 Jul 2016

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Property Features

As a guest of Park Ave Residence, you'll find on-site laundry facilities and an Express checkout service. Public spaces have free WiFi. For a fee, parking is available. You'll have access to the indoor pool and health club at a partner property. This 3-star Auckland apartment is smoke free.

  • 135 guestrooms or units
  • Built in 2015
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Free cribs/infant beds


Available in all rooms: Free wired Internet

Available in some public areas: Free WiFi


Self parking (surcharge) , Offsite parking reservations required


  • Airport: Auckland (AKL-Auckland Intl.) (11.7 km / 7.3 mi)
  • Train station: Auckland Otahuhu Station (1.6 km / 1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Park Ave Residence offers 135 forms of accommodation with free toiletries. LCD televisions are featured in guestrooms. Guests can surf the web using complimentary wired Internet access. Housekeeping is offered on a limited basis and hairdryers can be requested. Cots/infant beds (complimentary) and Rollaway/extra beds (surcharge) are also available.

  • LCD television
  • Fridge (full size)
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (limited)
  • Hairdryer available
  • Toiletries (free)


If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Hotel Policies


  • Check-in time starts at 2 PM
  • Check-in time ends at 7:30 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday-Friday: 9 AM-7:30 PM
  • Saturday-Sunday: 9 AM-2:30 PM
To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation.

This property's front desk is closed on public holidays. For more details, please contact the office using the information on the reservation confirmation received after booking.


  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 25 per night.
  • Free cribs (infant beds)!


  • No pets allowed, but service animals are welcome


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • Only service animals are allowed


Guests will be asked to pay the following charges at the property:

  • Deposit: NZD200.00

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: NZD15 per day
  • Rollaway bed fee: NZD25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Park Ave Residence Apartment Auckland
  • Park Ave Residence Apartment
  • Park Ave Residence Auckland
  • Park Ave Residence
  • Park Ave Residence Auckland, New Zealand

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.