Park Ave Residence

3-star property
16 - 20 Park Avenue, Otahuhu, Auckland, 0508 053 286
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3.5 out of 5
See all 32 Wotif Reviews

"room was clean and tidy, bed was comfortable. cant add more than this I only used it for sleeping. " More

By a verified traveller on Mon 27 Aug 2018

Points Of Interest

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Hotel Description

At Park Ave Residence, you'll be 9.4 km (5.8 mi) from Rainbow's End and 5.8 km (3.6 mi) from Mt. Smart Stadium. Highlights at this property include in-room free wired Internet and LCD TVs.

You can enjoy a hairdryer in each apartment. A fridge and free toiletries are also available. Limited housekeeping is available.

This smoke-free apartment offers free WiFi in public areas, express check-out, and luggage storage. Plus you'll find laundry facilities and a vending machine. There's also the convenience of self parking.

Within a 15-minute drive of this 3-star Auckland property, attractions include ASB Showgrounds and Sylvia Park.

Park Ave Residence ratings based on 32 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Park Ave Residence

Everyone (28) Couples (1) Business (1) Family (2)
3 out of 5
The property maybe near a 3 star but not a 3 star. We found cockroaches in and around the room. Housekeeping was very good. Reception was good, they however took a 100$ deposit, which they returned.Point is that we weren't made aware of it before. The place is fairly clean, the rest is left to the guests to cleanup after they are done and we cannot hold the property responsible for that.

Posted by on 30 Dec. 2018

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2 out of 5

Posted by on 25 Nov. 2018

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Comment from Hotel Management

11 Dec. 2018 by Park Ave Residence

•Thank you for your valuable feedback. We sincerely apologie for the shortcomings and for our improvement. We look forward to welcome you back! Kind Regards, Park Ave Residence

2 out of 5
Not what I was expecting. The room was okay. Clean, Air Con, TV, Table and chairs. However I expected the shared kitchen to have cooking utensils, plates and cutlery available. I think this accomodation is more aimed at medium to long term guests. The toilets and showers got a bit messy and ran out of toilet paper at one point. I won't be going back.

Posted by , from Cambridge NZ on 11 Sep. 2018

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Comment from Hotel Management

14 Sep. 2018 by Park Ave Residence

Thank you for your valuable feedback. We apologise for the shortcomings and for our improvement. Hope to welcome you back soon! Best Regards

4 out of 5

convenient accommodation

Pros: didn't get the fridge in the room though, noisy.
Cons: constant buzz in the room, fridge or air con ?.
Location: central to my needs, liked the secured parking.
room was clean and tidy, bed was comfortable. cant add more than this I only used it for sleeping.

Posted by , from far north on 27 Aug. 2018

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Comment from Hotel Management

14 Sep. 2018 by Park Ave Residence

Thank you for your valuable feedback. We apologise for the shortcomings and for our improvement. Hope to welcome you back soon! Best Regards

3 out of 5

Ok stay

Nice clean new sheets & pillow cases.. Sharing facilities is not my style..no hygiene..guests don’t consider others after using toilets.. I had a good sleep but that’s the only reason why I won’t recommend it nor coming back.. Thanks

Posted by on 24 Jul. 2018

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Comment from Hotel Management

14 Sep. 2018 by Park Ave Residence

Thank you for your valuable feedback. We apologise for the shortcomings and for our improvement. Hope to welcome you back soon! Best Regards

4 out of 5

clean and tidy!!

Pros: clean and tidy!!!! staff are great and friendly.
close to the shops/restaurants/5mins drive to Sylvia park and walking distance to the otahuhu centre/local shops/bus stop/2mins to the motorway!...convenient place to stay. Inside is clean and tidy!! friendly staff!! ample parking although outside can look dodgy.

Posted by , from Auckland on 6 Jun. 2018

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3 out of 5

Bond

Asked to pay $100 bond. They credit my account but money came after 2 days. Why need bond?

Posted by , from huntly nz on 10 Apr. 2018

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4 out of 5

Good quality and affordable option

Room was clean and tidy. Had everything you need for a night’s stay. Due to hot weather, the room was very warm but fan made it bearable.

Posted by on 28 Jan. 2018

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3 out of 5
Room too small and hot, but is reasonable clean. Location is alright, a bit a far away from town.

Posted by on 27 Jan. 2018

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5 out of 5

Lovely staff and clean room

Staff were lovely and understandable, clean and comfortable room, also quiet and near the shopping.

Posted by on 30 Sep. 2017

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About the Park Ave Residence

Location 16 - 20 Park Avenue, Otahuhu, Auckland, 1062

Property Features

As a guest of Park Ave Residence, you'll find vending machine, laundry facilities, and express check-out. Public spaces have free WiFi. Parking is available for a fee. You'll have access to the indoor pool and health club at a partner property. This 3-star Auckland apartment is smoke free.

  • 135 guestrooms or units
  • Built in 2015
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Free cribs/infant beds

Internet

Available in all rooms: Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Offsite parking reservations required

Transport

  • Airport: Auckland (AKL-Auckland Intl.) (11.7 km / 7.3 mi)
  • Train station: Auckland Otahuhu Station (1.4 km / 0.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Park Ave Residence offers 135 forms of accommodation with a hairdryer and free toiletries. LCD televisions are featured in guestrooms. Guests can surf the web using complimentary wired Internet access. Cots/infant beds (complimentary) and Rollaway/extra beds (surcharge) are also available. Housekeeping is provided on a limited basis.

  • LCD television
  • Fridge (full size)
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (limited)
  • Hairdryer
  • Toiletries (free)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 7:30 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday-Friday: 9 AM-7:30 PM
  • Saturday-Sunday: 9 AM-5:30 PM
To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation.

This property's front desk is closed on public holidays. For more details, please contact the office using the information on the reservation confirmation received after booking.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. For more details, please contact the property using the information on the reservation confirmation received after booking.

This property's front desk is open during the following times:

  • Monday - Friday: 9 AM - 7:30 PM
  • Saturday - Sunday: 9 AM - 5:30 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 25 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

This property has a strict no-party policy. Bookings for individuals or groups for the purpose of attending parties are prohibited and will be rejected. For more details, please contact the property using the information on the reservation confirmation received after booking.

Guests must contact this property in advance to reserve parking. Contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 200.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: NZD 20 per night
  • Rollaway bed fee: NZD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Park Ave Residence Apartment Auckland
  • Park Ave Residence Apartment
  • Park Ave Residence Auckland
  • Park Ave Residence
  • Park Ave Residence Auckland, New Zealand

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.