4.5 out of 5

"Great Hotel, Restaurant and Gym/Pool facilities " More

By a verified traveller on Fri 03 Aug 2018

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Hotel Description

A luxury stay in the heart of Auckland awaits you at Pullman Auckland. Within just a 10-minute stroll, you'll find popular attractions like University of Auckland and Queen Street Shopping District. Highlights at this family-friendly hotel include a full-service spa, a restaurant and an indoor swimming pool.

All 347 rooms feature flat-screen TVs with satellite channels, and you can enjoy free WiFi, coffee/tea makers and free newspapers. Minibars provide refreshments, and in-room dining is easy with amenities like fridges and round-the-clock room service. Premium linens welcome you to a good night's rest, and other nice touches include bathrobes and slippers. Additionally, safes, hairdryers and phones are available.

A relaxing day at Spa at the Pullman can include deep-tissue massages, detox wraps and body wraps along with aromatherapy and Ayurvedic treatments. The restaurant, Tapestry Dining, serves international cuisine and is open for breakfast, lunch and dinner. Omni Bar is the hotel's own bar, serving drinks along with light fare. Enjoy the health club, sauna and pool loungers as well as access to yoga classes. Business amenities include a conference centre, a business centre and limo/town car service. Other amenities include free WiFi in public areas, a coffee shop/café and coffee/tea in a common area. Full breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM. There's also the convenience of valet parking.

Attractions within a 10-minute walk of this 5-star Auckland Central Business District hotel include Auckland Ferry Terminal and The Civic.

Superior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$139 per night

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Apartment

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Pullman Auckland ratings based on 987 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Pullman Auckland

Everyone (441) Couples (464) Business (4) Family (72)
3 out of 5
Having a bathroom with a shower over the bath is antiquated and dangerous. Otherwise good.

Posted by on 17 Jul. 2019

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4 out of 5
Pool area fantastic Staff extremely friendly and efficient Condition of room ( carpet furniture etc getting a bit shabby

Posted by on 30 Jun. 2019

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4 out of 5
Disappointing that the only coffee option at breakfast seems to be out of a machine, I would prefer a pot of filter coffee on the table. They said the filter coffee machine was 'not working' but since when do you need a machine to make filter coffee? Breakfast was great, though. Beds nice and comfortable.

Posted by , from New Plymouth on 24 Jun. 2019

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Comment from Hotel Management

30 Jun. 2019 by Justine & The Pullman Auckland Family

Kia ora, Thank you very much for your review following your stay with us. We're glad that you had a pleasant experience with us but terribly sorry for the situation with the coffee. We have filter coffee as well as barista coffee available and regrettably we could not arrange filter coffee the day you visited us - this is extremely unusual though. We hope that we can welcome you again soon so we can provide you with your favourite coffee.

5 out of 5

Posted by on 24 Jun. 2019

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Comment from Hotel Management

30 Jun. 2019 by Justine & The Pullman Auckland Family

Thank you for your 5/5 review!

5 out of 5
Great and sincere welcome. Service throughout was excellent

Posted by on 15 Jun. 2019

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Comment from Hotel Management

16 Jun. 2019 by Justine & The Pullman Auckland Family

Kia ora! Thank you for your review! We are extremely happy to see that you enjoyed your stay with us! Hope to see you soon, Justine & The Pullman Auckland Family

5 out of 5
Location was excellent and the service was great. The facilities were good.

Posted by on 14 Jun. 2019

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Comment from Hotel Management

17 Jun. 2019 by Justine & The Pullman Auckland Family

Kia ora! Thank you for your 5/5 review! We hope to see you again soon

5 out of 5
Friendly staff, easy and secure access. Good location if you have a central city event.

Posted by on 7 Jun. 2019

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Comment from Hotel Management

16 Jun. 2019 by Justine & The Pullman Auckland Family

Kia ora! Thank you so much for rating us 5/5! We love to see that you had a great stay with us and found the team friendly as well as the location central. Hope to see you soon,

2 out of 5

Posted by on 10 May 2019

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5 out of 5

Posted by on 27 Apr. 2019

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5 out of 5
Good location. near to the CBD, and near to the University of Auckland. Nice breakfast.

Posted by on 21 Apr. 2019

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Property Features

Pullman Auckland offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A business centre and a limo/town car service are available. There are 16 meeting rooms available. A sauna, spa services, and a terrace are also featured at the luxury Pullman Auckland. Parking is available for a fee. This 5-star Auckland hotel is smoke free.

  • 347 guestrooms or units
  • 14 levels
  • 2 buildings
  • Built in 1968
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Auckland (AKL-Auckland Intl.) (20.8 km / 12.9 mi)
  • Train station: Auckland Britomart Station (0.8 km / 0.5 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Pullman Auckland offers 347 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include a shower, a complimentary bathrobe, complimentary slippers and complimentary toiletries. This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Bathrooms are partially open
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.

Tapestry Dining – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Omni Bar – Overlooking the garden, this bar specialises in international cuisine and only serves light fare. Open daily.

24-hour room service is available.

Spa Services

  • Number of treatment rooms 6
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sauna in spa
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 65.0 per stay.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: NZD 32 for adults and NZD 30 for children (approximately)
  • Valet parking fee: NZD 45.00 per night (in/out privileges)
  • Rollaway bed fee: NZD 65.0 per stay
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pullman Auckland Hotel
  • Pullman Auckland
  • Auckland Hyatt Regency
  • Pullman Auckland New Zealand
  • Pullman Auckland Hotel Auckland Central

You should know

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 5 stars.

Official New Zealand Rating provided by Qualmark®

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.