4.5 out of 5

"Great Hotel, Restaurant and Gym/Pool facilities " More

By a verified traveller on Fri 03 Aug 2018

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Hotel Description

A luxury stay in the heart of Auckland awaits you at Pullman Auckland. You'll be 1 km (0.6 mi) from Auckland Ferry Terminal and 1.2 km (0.7 mi) from Sky Tower. Highlights at this family-friendly hotel include a full-service spa, a restaurant, and an indoor swimming pool.

All 347 rooms feature flat-screen TVs with satellite channels, and you can enjoy free WiFi, coffee/tea makers, and free newspapers. Minibars provide refreshments, and in-room dining is easy with amenities like fridges and round-the-clock room service. Premium linens welcome you to a good night's rest, and other nice touches include bathrobes and slippers. Additionally, safes, hairdryers, and phones are available.

A relaxing day at Spa at the Pullman can include deep-tissue massages, detox wraps, and body wraps along with aromatherapy and Ayurvedic treatments. The restaurant, Tapestry Dining, serves international cuisine and is open for breakfast, lunch, and dinner. Omni Bar is the hotel's own bar, serving drinks along with light fare. Enjoy the health club, sauna, and pool loungers as well as access to yoga classes. Business amenities include a conference centre, a business centre, and limo/town car service. Other amenities include free WiFi in public areas, a coffee shop/café, and coffee/tea in a common area. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of valet parking.

Attractions within a 10-minute drive of this 5-star Auckland Central Business District hotel include Spark Arena and Princes Wharf.

Superior Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
NZ$203 per night

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room (Residence)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room (Executive Floor)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Pullman Auckland ratings based on 1,007 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Pullman Auckland

Everyone (447) Couples (484) Business (4) Family (71)
4 out of 5
Very pricey for quality of room provided. Staff were excellent yet forgetful.

Posted by on 6 Jan. 2019

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4 out of 5
Great location close to town and great pool complex. But 65.00 for 1 night valet parking - come on.

Posted by on 6 Jan. 2019

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5 out of 5
NIce and close to Spark Arena. Can't fault the service we received. Great experience.

Posted by on 19 Dec. 2018

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4 out of 5
Hotel is quite dated - both the bed and bathroom were too small Otherwise all very good - particularly the staff

Posted by , from Auckland on 25 Nov. 2018

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5 out of 5
Fantastic friendly service, great rooms, extremely tidy.

Posted by , from Napier on 22 Nov. 2018

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5 out of 5
Amazing and staff were brilliant. Everything was terrific and the bar was good times. 10/10

Posted by , from NZ on 18 Nov. 2018

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5 out of 5
Great gym, everything we needed for our stay. Location good, food great.

Posted by , from Christchurch on 14 Nov. 2018

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Comment from Hotel Management

20 Nov. 2018 by Lisa

Kia Ora Lynette Thank you for amazing review and kind comments. It certainly put a smile on everyone's face. I look forward to welcoming you back in the near future. Warm Regards Lisa Hylton-Smith Director of Rooms

5 out of 5
Lovely nights stay, room extra comfortable and the hotel was in a great location .

Posted by , from Hawkes Bay on 24 Oct. 2018

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5 out of 5
Convenient location and the staff are super friendly and helpful

Posted by on 14 Oct. 2018

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5 out of 5
Everything about this place was great. Great food, great location, great rooms.

Posted by on 28 Sep. 2018

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Property Features

Pullman Auckland offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A business centre and a limo/town car service are available. There are 16 meeting rooms available. A sauna, spa services, and a terrace are also featured at the luxury Pullman Auckland. Parking is available for a fee. This 5-star Auckland hotel is smoke free.

  • 347 guestrooms or units
  • 14 levels
  • 2 buildings
  • Built in 1968
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Auckland (AKL-Auckland Intl.) (27.9 km / 17.4 mi)
  • Train station: Auckland Britomart Station (0.7 km / 0.4 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Pullman Auckland offers 347 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include a shower, a complimentary bathrobe, complimentary slippers and complimentary toiletries. This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Bathrooms are partially open
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Tapestry Dining – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.

Omni Bar – Overlooking the garden, this bar specialises in international cuisine and only serves light fare. Open daily.

24-hour room service is available.

Spa Services

  • Number of treatment rooms 6
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sauna in spa
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 65.0 per stay.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: NZD 37 per person (approximately)
  • Valet parking fee: NZD 45.00 per night (in/out privileges)
  • Rollaway bed fee: NZD 65.0 per stay
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pullman Auckland Hotel
  • Pullman Auckland
  • Auckland Hyatt Regency
  • Pullman Auckland New Zealand
  • Pullman Auckland Hotel Auckland Central

You should know

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 5 stars.

Official New Zealand Rating provided by Qualmark®