4.5 out of 5

"Was close to Parnell. The stairwell needs to have more lights at night was very dark walking up two flights as the lift wasn’t working. " More

By a verified traveller on Thu 23 Aug 2018

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Hotel Description

You'll be connected to the convention centre at Quality Hotel Parnell, and within a 30-minute stroll of Parnell Rose Gardens and University of Auckland. Highlights at this hotel include a restaurant, free self parking and a bar/lounge.

All 105 rooms feature flat-screen TVs with cable channels, and you can enjoy DVD players, coffee/tea makers and free newspapers. In-room dining is easy with amenities like fridges and round-the-clock room service. Safes, hairdryers and irons/ironing boards are also available.

The restaurant, Gladstone Café Restaurant, is open for breakfast, brunch, lunch and dinner. Added amenities include free WiFi in public areas, a conference centre and a coffee shop/café. Continental breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of car rentals on site.

With a stay at this 4-star Parnell hotel, you'll be 2.4 km (1.5 mi) from Spark Arena and 2.8 km (1.7 mi) from Auckland Ferry Terminal.

Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$107 per night

One Bedroom Standard

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, Balcony

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Two Bedroom Balcony Full Facilities

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Quality Hotel Parnell ratings based on 670 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Quality Hotel Parnell

Everyone (309) Couples (196) Business (2) Family (166)
4 out of 5
Great location, free parking. Bit noisy if near road and not on top floor.

Posted by on 19 Jun. 2019

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Comment from Hotel Management

20 Jun. 2019 by Quality Hotel Parnell

Dear guest, thank you for staying with us recently and taking the time to leave a review. We cannot guarantee a top floor room for any guest as to keep it fair for all guests who stay with us. Parnell is generally a very quiet area compared to the CBD or other high trafficked areas. We hope to welcome you back again on a future stay in Auckland.

4 out of 5
The aircon had a real noisy motor that cut in after a couple of minutes. Enough to turn it off to sleep.

Posted by on 2 Jun. 2019

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Comment from Hotel Management

4 Jun. 2019 by Quality Hotel Parnell

Dear Mary, thank you for your recent stay with us. Thank you for your feedback, we will pass it along to our Maintenance Manager who will be able to look into it. The air conditioner itself has a silent running feature to suit guests. We hope to welcome you back again on a future stay.

4 out of 5
Restaurant had a good menu. Comfy beds. Nice new shower.

Posted by on 4 May 2019

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Comment from Hotel Management

7 May 2019 by Quality Hotel Parnell

Dear guest, thank you for staying with us recently and taking the time to leave a review. We are glad to hear you enjoyed a meal at Gladstones Café Restaurant. I wanted to let you know that will be starting the first phase of bathroom renovations in June, we will share more info about this closer to the time.

5 out of 5
Best appointed room with very good lighting near mirrors and near bed for reading Friendly staff

Posted by , from OMOKOROA on 26 Apr. 2019

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Comment from Hotel Management

7 May 2019 by Quality Hotel Parnell

Dear Mary, thank yo for staying with us recently. We are glad to hear you found your room well illuminated. We hope to welcome you back again in the future.

5 out of 5
Nice room with great views. Friendly efficient service.

Posted by on 22 Apr. 2019

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Comment from Hotel Management

7 May 2019 by Quality Hotel Parnell

Dear guest, thank you for staying with us recently. We are glad to hear you enjoyed the view from your room and that staff delivered a service expected. We hope to welcome you back again on your next stay in Auckland.

4 out of 5
Comfortable. Great having washing machine available to use.

Posted by on 20 Apr. 2019

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Comment from Hotel Management

7 May 2019 by Quailty Hotel Parnell

Dear guest thank you for staying with us recently. We are glad to hear you made use of onsite washing facilities. We both have a guest laundry and some rooms equipped with laundry facilities for families looking at longer stays. We hope to welcome you back again in the future

5 out of 5
The room was very clean and serviced daily. Very good cleaning staff

Posted by on 16 Apr. 2019

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Comment from Hotel Management

16 May 2019 by Quality Hotel Parnell

Dear guest, thank you for staying with us recently and taking the time to leave a review of your experience. We are glad to hear you were happy with our staff and the cleanliness of your room. We hope to welcome you back again on a future stay in Auckland.

4 out of 5

Posted by on 14 Apr. 2019

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Comment from Hotel Management

11 Jun. 2019 by Quality Hotel Parnell

Dear guest, thank you staying with us recently and leaving a rating of your experience. We hope to welcome you back again on a future stay in Auckland.

5 out of 5
Awesome facilities for families and view from the fourth floor, comfy beds and very clean

Posted by on 13 Apr. 2019

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Comment from Hotel Management

16 May 2019 by Quality Hotel Parnell

Dear Pete, thank you for staying with us recently and taking the time to leave a review. We are glad to hear you enjoyed the view from your room and that your room was comfortable. We hope to welcome you back again on a future stay in Auckland.

4 out of 5

Posted by on 9 Apr. 2019

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About the Quality Hotel Parnell

Location 20 Gladstone Road, Auckland, 1052

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 8 meeting rooms available. The business-friendly Quality Hotel Parnell also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Self parking is free. This 4-star Auckland hotel is smoke free.

  • 105 guestrooms or units
  • 5 levels
  • 3 buildings
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • DVD player

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Auckland (AKL-Auckland Intl.) (19.1 km / 11.9 mi)
  • Train station: Auckland Newmarket Station (1.8 km / 1.1 mi)
  • Parking: Free self parking

Room Amenities

Quality Hotel Parnell offers 105 forms of air-conditioned accommodation with DVD players and a safe. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and a hairdryer. Flat-screen televisions come with cable channels. Business-friendly amenities include desks and complimentary newspapers.

  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • DVD player
  • Fridge
  • Coffee maker
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 10:30 AM.

Gladstone Café Restaurant – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are available for NZD 15 per night.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • No rollaway/extra beds available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 12.50 and NZD 26.50 per person (approximately)
  • Crib (infant bed) fee: NZD 15 per night
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Hotel Parnell
  • Quality Parnell

You should know

  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 4 stars.

Official New Zealand Rating provided by Qualmark®