4.6 out of 5

"Close to shopping on Queen st. Good amenities in hotel Friendly and helpful staff - minus 1 rude female worker at casino restaurant. " More

By a verified traveller on Sun 02 Sep 2018

Enter dates to see availability

Hotel Description

A luxury stay in the heart of Auckland awaits you at Skycity Hotel. Within steps you'll find popular attractions like Sky Tower and SkyCity Casino. Highlights at this hotel include 15 restaurants, 8 bars/lounges, and a casino.

All 323 rooms feature flat-screen TVs with cable channels, and you can enjoy free WiFi, free wired Internet, and iPod docks. Minibars provide refreshments, and in-room dining is easy with amenities like fridges and round-the-clock room service. Free newspapers, safes, and hairdryers are also available.

The restaurant, Fortuna Buffet Restaurant, is open for breakfast, lunch, and dinner. Business travelers can take advantage of a conference centre and a meeting room. Additionally, you'll find free WiFi in public areas, a fitness centre, and spa services. Each morning buffet breakfast is served between 6:30 AM and 10 AM. There's also the convenience of valet parking.

Attractions within a short walk of this 4.5-star Auckland Central Business District hotel include Queen Street Shopping District and within a 15-minute walk you'll find Auckland Ferry Terminal.

Premium King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$179 per night

Premium Suite

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Premium Twin Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Skycity Hotel ratings based on 1,045 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Skycity Hotel

Everyone (558) Couples (350) Business (1) Family (133)
5 out of 5
Really enjoyed our stay. Hotel is great and would totally recommend. Comfy beds, clean room, great amenities

Posted by on 15 Jan 2019

Was this review helpful to you?
5 out of 5

Posted by on 15 Jan 2019

Was this review helpful to you?
4 out of 5
Nice hotel reasonably priced, good location in City Centre.clean comfortable rooms

Posted by on 13 Jan 2019

Was this review helpful to you?
Comment from Hotel Management

14 Jan 2019 by Amy Watson

Thanks for the lovely review Anonymous!

4 out of 5
Nice friendly place to stay will definitely stay again

Posted by on 12 Jan 2019

Was this review helpful to you?
Comment from Hotel Management

14 Jan 2019 by Amy Watson

Hi Anonymous, Thank you for your review of SKYCITY Hotel via Expedia! I'm happy to hear you found the staff friendly and that we will be seeing you in the future, we look forward to it. Warm Regards, Amy

5 out of 5
Clean room, good storage space, everything worked, friendly staff.

Posted by on 12 Jan 2019

Was this review helpful to you?
Comment from Hotel Management

14 Jan 2019 by Amy Watson

Hi Anonymous, Thank you for reviewing your recent experience at SKYCITY Hotel! I'm pleased that you enjoyed your stay and found the room clean and staff friendly. Warm Regards, Amy

5 out of 5
Good location for all attractions and restaurants etc....

Posted by on 12 Jan 2019

Was this review helpful to you?
Comment from Hotel Management

14 Jan 2019 by Amy Watson

Thanks for the great rating and review Anonymous! Warm Regards, Amy

5 out of 5
Check in team were awesome, room was clean and new and big! Bed was huge and super comfy

Posted by on 12 Jan 2019

Was this review helpful to you?
Comment from Hotel Management

14 Jan 2019 by Amy Watson

Thank you for the lovely review and rating Anonymous. I'm so glad you found our staff awesome, we think they are too! We look forward to welcoming you back in the future. Warm Regards, Amy

5 out of 5
great for what we needed excellent location and staff

Posted by on 11 Jan 2019

Was this review helpful to you?
Comment from Hotel Management

14 Jan 2019 by Amy Watson

Thank you so much Anonymous for the fantastic rating and review, I'm glad we could deliver on everything you needed during your visit. Warm Regards, Amy

4 out of 5

Posted by on 11 Jan 2019

Was this review helpful to you?
Comment from Hotel Management

14 Jan 2019 by Amy Watson

Thank you for reviewing SKYCITY Hotel Anonymous, we really appreciate it!

5 out of 5
A lovely place to stay with children, the staff were awesome!! We loved the valet parking, it made life so much easier.

Posted by on 11 Jan 2019

Was this review helpful to you?
Comment from Hotel Management

14 Jan 2019 by Amy Watson

Hi Anonymous, Thank you for the lovely review posted via Expedia, the team and I are so appreciative. I'm happy to hear you and the little ones had such a nice visit and that the valet parking service we offer made things a little easier for you! Warm Regards, Amy

Property Features

There are 15 restaurants and 2 coffee shops/cafés on site. You can unwind with a drink at one of the 8 bars/lounges. Public spaces have free WiFi. A casino, a fitness centre, and spa services are also featured at the luxury Skycity Hotel. For a fee, parking is available. This 4.5-star Auckland hotel is smoke free.

  • 323 guestrooms or units
  • 15 dining venues
  • 8 bars or lounges
  • 2 coffee shops
  • Casino
  • Childcare (surcharge)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Auckland (AKL-Auckland Intl.) (26.8 km / 16.7 mi)
  • Train station: Auckland Britomart Station (1.2 km / 0.7 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Skycity Hotel offers 323 forms of air-conditioned accommodation with iPod docking stations and minibars. Flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include a shower, complimentary toiletries and a hairdryer. This Auckland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Minibar
  • iPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Films for purchase
  • Fridge
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

Fortuna Buffet Restaurant – This restaurant serves breakfast, lunch and dinner.

Jade Dragon – This restaurant specialises in Chinese cuisine and serves lunch and dinner.

Orbit – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

The Deli and Noodle Bar – This restaurant only serves lunch.

Andy's Burgers and Bar – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open 24 hours.

24-hour room service is available.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 60.0 per day.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: NZD 35.00 per night
  • Valet parking fee: NZD 55.00 per night (in/out privileges)
  • Rollaway bed fee: NZD 60.0 per day
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Skycity Hotel Auckland
  • Skycity Hotel
  • Skycity Auckland
  • Skycity
  • SKYCITY Hotel Auckland, New Zealand

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

National Rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 4 star plus, which is displayed on this page as 4.5 stars.

Official New Zealand Rating provided by Qualmark®