4.8 out of 5

"This is a MASSIVE immaculate, professional resort with Indonesian styling. I cannot fault the facilities, service, staff or cleanliness. I took one ... " More

By a verified traveller on Fri 29 Sep 2017

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Hotel Description

A luxury stay in Jimbaran awaits you at AYANA Resort and Spa, BALI, a recipient of the prestigious Conde Nast Gold List award in 2012. You'll be 13.9 km (8.7 mi) from Kuta Beach and 13.2 km (8.2 mi) from Nusa Dua Beach. Highlights at this beachfront hotel include 19 restaurants, 12 outdoor swimming pools, and a full-service spa.

Free WiFi, balconies, and iPod docks are featured in all 290 rooms. Minibars provide refreshments, and 24-hour room service is also available. Nice touches include bathrobes, slippers, and free toiletries. Plasma TVs, separate bathtubs and showers, and free newspapers are also available.

A day of pampering at THERMES MARINS SPA BALI can include deep-tissue massages, detox wraps, and body wraps along with aromatherapy and Ayurvedic treatments. With 2 poolside bars and 3 bars/lounges to choose from, you can enjoy a drink at the hotel. Spend the day at the private beach and enjoy the onsite golf course, fitness centre, and kids' club. Additionally, you'll find free WiFi in public areas, an outdoor tennis court, and a spa tub. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of a free area shuttle.

With a stay at this 5-star Jimbaran Bay hotel, you'll be 14 km (8.7 mi) from Tuban Beach and 15.4 km (9.5 mi) from Carrefour Plaza Kuta.

Resort View Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
$322 per night

Jimbaran Bay Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Ocean View Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Terrace Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Ocean View Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

AYANA Resort and Spa ratings based on 36 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0
4 out of 5

HUGE immaculate resort

This is a MASSIVE immaculate, professional resort with Indonesian styling. I cannot fault the facilities, service, staff or cleanliness. I took one staff off simply because being as big as it is, there are a lot, let me say that again, a lot of people staying there! Think breakfast with 100 people, think sitting by the pool with 50 people walking past within an hour. This adds to a feeling of the place being busy & that personally is not a vibe that resonates with relaxing. So, a fantastic place to stay if you don't mind a bit of hub & people watching.

Posted by , from Melbourne Australia on 29 Sep 2017

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5 out of 5

You must stay here

Beautiful hotel. Upgraded to a suite which was an incredible experience. This was my second visit and I will keep coming back. The photos don't do it justice. This is the best hotel I've ever stayed at!!!

Posted by , from Brisbane on 21 Apr 2017

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5 out of 5

Iconic hotel worth every cent

Fabulous in every way, scrupulously clean, excellent firm bed, everything worked and an almost private pool and lounge with that drop dead gorgeous view only those don't understand would miss

Posted by , from T on 25 Dec 2016

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5 out of 5

Great service, and hotel with stunning view

Pros: stunning view and surrounding
Cons: more dish choices for the room service
Location: peaceful location at Ayana, shuttle bus/tram always helpful
superb customer service, great facilities and very clean and pleasant surroundings. Needless to mention about the location or the view of the hotel simply world class.

Posted by , from Sydney on 20 Nov 2016

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4 out of 5
This is a unique experience, with fantastic service ! The Rock Bar and all of them the guest attractions on the seafront are out of this world !

Posted by , from Brisbane on 17 Oct 2016

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4 out of 5

amazing but expensive

very nice and relaxing. drinks and food are great but expensive. Asians everywhere. the king bed is the most comfy thing ever! don't bother eating at the Rock bar restaurant the food is over priced and you get a fifth of a lobster tail for aud 40+. the actual bar is great for drinks at sunset of course.

Posted by on 9 Apr 2016

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4 out of 5
Pros: Relaxing
Cons: Information about Rimba and include free wi fi.
Location: location good, not much to do.
more information from staff and management re RIMBA facilities. Not good to charge for internet whereas Rimba doesn't Compaired to Rimba, Ayana should be 4 star and Rimba 5 star.

Posted by on 29 Jan 2016

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4 out of 5
Pros: The attitude of the staff was very competent and helpful. They made a difference to the fact that it is a large place with a lot going on.
Cons: The hotel has lovely grounds and for a large hotel you still feel like you can find a quiet place. The decor is quite tired though.
A short stay. Initially it looked to be huge and busy but I felt quite relaxed for the short time I stayed.

Posted by on 27 Oct 2015

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5 out of 5

Best Ever

Pros: Everything!!!
Cons: not that we could see.
Location: great location
OMG, We booked the hotel for our 25th Wedding anniversary , We must say - this is the best hospitality we have ever had and we have travelled extensively . The Staff , security staff , reception staff and anyone that worked there were amazing. We were treated so well . We thank all the management and staff so , so much , you all made our stay special and many thanks for the flowers for my wife , on arrival , at the Rock Bar and again our table at the seafood restaurant was covered in flowers and rose petals .. You all made our special day a memory for ever , We have told anyone we can how great it was and do yourself a favour and book ,, Again thanks and we will be back . Craig and Vesna Buchanan

Posted by , from Perth Australia on 18 Apr 2015

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5 out of 5

Posted by on 8 Jan 2015

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About the AYANA Resort and Spa, BALI

Location Karang Mas Estate, Jimbaran, Bali 80364

Renovations + Closures

The property will be renovating from 12 October 2017 until 23 December 2017 (completion date subject to change). The following areas are affected:

  • Selected guestrooms

Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Property Features

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Summer fun is a breeze at AYANA Resort and Spa, BALI, where you can play a round of golf at the golf course, cool off in one of the 12 the outdoor swimming pools and enjoy a treatment at the full-service spa. There are 19 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 3 bars/lounges. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a kid's club, a kid's pool and an outdoor tennis court. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 5-star Jimbaran hotel.

  • 290 guestrooms or units
  • 4 levels
  • 4 buildings
  • 19 dining venues
  • 2 bars by the pool
  • 3 bars or lounges
  • 19 conference rooms
  • Built in 1996
  • Swim-up bar
  • Deli
  • Kid's club (surcharge)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • On private beach
  • Number of outdoor pools - 12
  • Free WiFi
  • Children's pool
  • Outdoor tennis court
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Babysitting or childcare
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Denpasar (DPS-Ngurah Rai Intl.) (13.1 km / 8.1 mi)
  • Property shuttles: Free area shuttle; airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

AYANA Resort and Spa, BALI offers 290 forms of air-conditioned accommodation with iPod docking stations and minibars. Rooms open to balconies. Plasma televisions are featured in guestrooms. Bathrooms include a separate bath and shower, a complimentary bathrobe, complimentary slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is provided on a daily basis.

  • Private balcony
  • Minibar
  • iPod dock
  • In-room dining (24 hours)
  • Plasma television
  • Electric kettle
  • Separate shower and tub
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

AYANA Resort and Spa, BALI has 19 restaurants on-site.

24-hour room service is available.

Nearby Activities

A private beach, a golf course, and an outdoor tennis court are featured at the hotel. 12 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a jacuzzi, a sauna, and a fitness centre. The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Bicycle rentals on site

Spa Services

THERMES MARINS SPA BALI has 50 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a spa tub and a steam room. The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision.

  • Number of treatment rooms 50
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Reflexology
  • Detoxification wrap
  • Massages

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Special check-in instructions:

24-hour airport shuttle service is available upon request. Contact the property in advance to make arrangements.

In accordance with local regulations, all visitors must remain within the hotel property during Seclusion Day/Hindu New Year on March 17, 2018 (from midnight March 16, 2018 to early morning March 18, 2018). Check-in and check-out will not be possible on March 17, 2018. For more details, please contact the office using the information on the reservation confirmation received after booking.

The credit card used to book the reservation must be presented by the cardholder at check-in. For more details, please contact the office using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children 8 and younger are not allowed at this property. All guests older than 8 are welcome.
  • Rollaway/extra beds are available for IDR 1150000 per day.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Guests should note that all cash payments at this property must be in local rupiah currency (IDR), according to Bank Indonesia regulations. For more details, please contact the office using the information on the reservation confirmation received after booking.

For nonrefundable reservations, the guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations. For more details, please contact the office using the information on the reservation confirmation after booking.

This property does not accept virtual credit cards for all bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the office using the information on the reservation confirmation received after booking.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: IDR 1000000.00 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: IDR 441650 for adults and IDR 220825 for children (approximately)
  • Airport shuttle fee: IDR 390000 per vehicle (one-way)
  • Rollaway bed fee: IDR 1150000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • AYANA Resort and Spa, BALI offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 8 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • AYANA Resort and Spa, BALI is listed in the 2012 Condé Nast Traveller Gold List of the world's best places to stay.