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4.4 out of 5

"A long way from everything. Need more shuttle " More

By a verified traveller on Sat 24 Feb 2024

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Hotel Description

At Four Points by Sheraton Bali Seminyak you'll be 0.9 km (0.5 mi) from Seminyak Beach and 2.5 km (1.6 mi) from Seminyak Square. Highlights at this boutique hotel include 2 bars/lounges, a full-service spa, and a restaurant.

A day of pampering can include hot stone massages and body scrubs along with access to the spa tub. The restaurant, Devali Restaurant, serves international cuisine and is open for breakfast, lunch, and dinner. Splash Pool Bar is the hotel's own bar, serving drinks along with light fare. Enjoy the outdoor swimming pool, 24-hour gym, and spa tub. Plus you'll find free WiFi in public areas, a snack bar/deli, and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 11:00 AM. There's also free valet parking, along with the convenience of a free area shuttle.

With a stay at this 4-star Seminyak hotel, you'll be 4 km (2.5 mi) from Double Six Beach.

Deluxe Room, 2 Single Beds, Non Smoking, Balcony

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
NZ$130* Per night/room 26 Apr. - 27 Apr.

Studio Suite, 1 Bedroom, Non Smoking, Pool View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Non Smoking, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 1 Bedroom, Non Smoking, Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Non Smoking, Pool Access

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Single Beds, Non Smoking, Pool View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Four Points by Sheraton Bali Seminyak ratings based on 90 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Four Points by Sheraton Bali Seminyak

Everyone (67) Couples (19) Family (4)
2 out of 5
The best way to describe this hotel is tired. The hotel feels run down. Pool and splash bar: The pool was lovely, however the pool was missing tiles and the deck around the pool very old and uneven. The pool is only open until 6pm which was such a shame after coming back to the hotel in the afternoon and wanting to sit by the pool for a few hours. The pool towels provided were stained, ripped and old. The staff by the pool were very friendly, however used towels and finished drinks and food sat by the lounge chairs hours after other guests had left the pool. Restaurants: Despite multiple restaurants being advertised on the hotels website only one restaurant was open which appeared to have the same menu as the room service. The buffet breakfast was very basic, food didn’t seem fresh, butter was communal. The hotel room was old and run down. Our room had stickers on the roof with arrows of where needed to be painted. The shower was dirty and the towels and linen provided were old and stained. We had to ask for soap and hand towels after our room was cleaned and none were left. The room didn’t have any kind of mini bar just an empty fridge.

Posted by on 20 Apr. 2024

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Comment from Hotel Management

21 Apr. 2024 by Four Points by Sheraton Bali Seminyak

Dear Ms./Mr. Meagan Ilise,Thank you for taking the time to share your detailed feedback with us. We sincerely apologize for the experience you encountered during your stay. Your comments regarding the condition of the hotel, pool area, and dining options are concerning and not reflective of the standards we aim to uphold. Rest assured, we take your feedback seriously and will address these issues with our team immediately to ensure improvements are made. We appreciate your valuable insights and hope to have the opportunity to welcome you back in the future for a much-improved experience.

1 out of 5

Posted by on 14 Mar. 2024

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Comment from Hotel Management

18 Mar. 2024 by Four Points by Sheraton Bali Seminyak

Dear Ms. Santina,We're truly sorry to hear that your experience fell short of expectations. Your feedback is valuable to us, and we'd like to understand more about what went wrong so we can address it. If you're open to discussing your concerns further, please reach out to our management team. We hope for the opportunity to make things right and regain your trust in our hotel.

3 out of 5
A long way from everything. Need more shuttle

Posted by on 24 Feb. 2024

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Comment from Hotel Management

26 Feb. 2024 by Four Points by Sheraton Bali Seminyak

Dear Mr. David,Thank you for sharing your feedback with us. We sincerely apologize for any inconvenience you experienced due to the distance from nearby attractions. We appreciate your understanding that while we do provide shuttle services for drop-offs at Petitenget Beach and Seminyak Square, we acknowledge that they may be limited. Your suggestion for additional shuttle services is invaluable to us, and we will certainly take it into consideration for future improvements. Your satisfaction is our utmost priority, and we hope to have the opportunity to welcome you back for a more convenient and enjoyable stay.

4 out of 5
The friendly and helpful staff make this hotel. Felt like we were a part of one big family. We loved our stay.

Posted by on 21 Jul. 2023

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4 out of 5

Posted by on 23 Sep. 2019

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Comment from Hotel Management

24 Sep. 2019 by Robby Fransiskus Kauditan

Dear our Respected Guest, Thank you for your feedback. We put customer experience and satisfaction as our priority, and your feedback reaffirms the hard work we put in every day. Please feel free reach out to our email with any further comments, concerns, or suggestions you wish to share. Looking forward to welcome you back at our hotel. Best Regards.

5 out of 5
Friendly staff. Pool area needs updating a bit. ==============================================

Posted by on 27 Aug. 2019

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4 out of 5
Location was not ideal. Loved the staff. The rooms are a bit dated and floors were cracked

Posted by on 2 Aug. 2019

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Comment from Hotel Management

3 Aug. 2019 by Rivan Sigarlaki

Dear our Respected Guest, Thank you very much for your review and choosing to stay with us at Four Points by Sheraton Bali, Seminyak. We always keep on trying to deliver the best quality of service towards our guest and it is very rewarding to hear that you're satisfied with our staff. Regardless, we do apologize for the room that did not meet your expectation. This information have been forwarded to all appropriate department to ensure that this is issue is corrected and moving forward. Feel free to reach out to us whenever you have plan to visit Bali and we will take care of your personal needs. Best Regards.

1 out of 5

Posted by on 11 Jul. 2019

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Comment from Hotel Management

12 Jul. 2019 by Rivan Sigarlaki

Dear our Respected Guest, Thank you for your rate. It is in our best interest to deliver satisfying service towards our guests. If only you could describe further regarding your review, it would help us promoting better service. Anyhow, hope you keep us in your good faith. Best Regards.

5 out of 5
Beautiful spacious rooms, lovely and clean, lovely big swimming pool, overall very relaxing hotel, would stay again.

Posted by on 27 Mar. 2019

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Comment from Hotel Management

27 Mar. 2019 by Rivan

Dear our respected guest, thank you for taking time to review. We are glad to hear about your satisfaction with our room and the environment of our hotel. As our mission to deliver exceptional costumer service, we always take pride in catering our guests' need the best way we can, also our passion to do better for their enjoyment at Four Points By Sheraton Bali Seminyak. Stay connected with us and looking forward to welcoming you back. Best Regard.

5 out of 5

Posted by on 12 Mar. 2019

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Comment from Hotel Management

3 Apr. 2019 by Rivan

Dear our respected guest, thank you for giving us very good rating. We are in all our passion to run the extra miles for the guests, all to give the best only. Looking forward to welcoming you back at our resort. Best Regard.

About the Four Points by Sheraton Bali Seminyak

Location Jalan Petitenget Gang Cendrawasih No.99, Seminyak, Bali 80361

Renovations + Closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Property Features

Four Points by Sheraton Bali Seminyak offers its guests a full-service spa, an outdoor pool, and a spa tub. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. A business center and meeting rooms are available. A 24-hour fitness center, a rooftop terrace, and tour/ticket assistance are also featured at the boutique Four Points by Sheraton Bali Seminyak. An area shuttle within 2 kilometers and a beach shuttle are free. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Seminyak hotel.

  • 121 guestrooms or units
  • 4 levels
  • 3 buildings
  • 2 bars or lounges
  • Meeting rooms
  • Built in 2012
  • Deli
  • Supervised childcare (surcharge)
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Garden
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , Parking (limited spaces)

Transport

  • Property shuttles: Free area shuttle within 2 kilometers and beach shuttle; airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Four Points by Sheraton Bali Seminyak offers 121 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers. This Seminyak hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Private balcony
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11:00 AM.

Devali Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Splash Pool Bar - This poolside bar serves light fare only.

Above Kitchen & Lounge - Overlooking the ocean and garden, this rooftop bar specializes in Asian cuisine and serves lunch and dinner. Happy hour is offered. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 4
  • Couples treatment rooms
  • Manicures and pedicures
  • Body scrubs
  • Spa tub in spa
  • Massages
  • Hot stone massage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Four Points by Sheraton Bali Seminyak offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 425000.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Four Points by Sheraton Bali Seminyak

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Children stay free
  • Service animals not allowed
  • One child stays free
  • Debit cards
  • UnionPay
  • Car recommended
  • Staffed front desk
  • Children stay free - maximum age 5
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 175000 for adults and IDR 87500 for children
  • Airport shuttle fee: IDR 480000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 425000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Seminyak Resort
  • Seminyak Vasanti
  • Vasanti
  • Vasanti Resort
  • Vasanti Resort Seminyak
  • Vasanti Seminyak
  • Four Points Sheraton Bali Seminyak Resort
  • Vasanti Seminyak Resort Bali
  • Four Points Sheraton Bali Resort
  • Four Points Sheraton Bali Seminyak
  • Vasanti Seminyak Resort
  • Four Points by Sheraton Bali Seminyak Hotel
  • Four Points by Sheraton Bali Seminyak Seminyak
  • Four Points by Sheraton Bali Seminyak Hotel Seminyak

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.