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4.7 out of 5

"Great location, clean modern rooms. Lovely staff. Highly recommended! " More

By a verified traveller on Thu 07 Mar 2024

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Hotel Description

At Grand Palace Hotel Sanur - Bali you'll be within just a 15-minute stroll of Sanur Beach and Sanur Night Market. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a free area shuttle.

A relaxing day at Soka can include hot stone massages, body scrubs, and facials along with reflexology and mani/pedis. The restaurant, Sindhu, serves international cuisine and is open for breakfast, lunch, and dinner. At the hotel's own lounge bar, you can stop for a drink. Business travelers can take advantage of meeting rooms and a business center. Plus you'll find free WiFi in public areas, a gym, and laundry facilities. Buffet breakfast is available daily between 7 AM and 10:30 AM. There's also the convenience of an airport shuttle.

Attractions within a 15-minute drive of this 4-star Denpasar hotel include Kuta Beach and Waterbom Bali.

Deluxe Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
NZ$72* Per night/room 29 Mar. - 30 Mar.

Executive Room, Pool View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Room, Pool View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Room, Pool Access

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Executive Room, Garden View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Grand Palace Hotel Sanur - Bali ratings based on 18 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Grand Palace Hotel Sanur - Bali

Everyone (8) Couples (5) Family (3)
5 out of 5
Great location, clean modern rooms. Lovely staff. Highly recommended!

Posted by on 7 Mar. 2024

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4 out of 5
The staff are very helpful and a very comfortable hotel

Posted by on 20 Jan. 2024

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4 out of 5
Staff were brilliant. It is an older hotel, so some issues like mould in the shower. Cleaning was regular and good. It was quiet, which is essential for me. Easy walk to the beach. There is a gluten free menu, although it’s limited, but ate safely.

Posted by on 9 Jan. 2024

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5 out of 5
The pool is fantastic. Our room had direct access to the pool - so easy. Very peaceful and given it isnt that far from the airport, it's a great place to recharge before heading off to other places in Bali.

Posted by on 6 Dec. 2023

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5 out of 5
Great place to stay in. Well-maintained long swimming pool. Great service. The only negative is that it is a bit far away from Sanur Beach, and you have to walk a long way along the main highway to access the beach.

Posted by on 22 Sep. 2023

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5 out of 5
It was a central location for me as my focus on staying here was to do a tennis camp across the road at Liga Academy, the traffic noise being hardly noticeable, Negotiating your way to the other side was a challenge at times. The hotel is convenient to good cafes, restaurants, a medical centre with chemist, and, physiotherapist, an ATM 5 minutes away close to a mini mart, and, Mcdonalds. The beach promenade is about a 15 minute walk. The rooms were big, and, spacious, regularly cleaned, serviced, water bottles replenished each day. The breakfast buffet, although an extra fee, had a lot of choices, and, was worth the money. The staff always were very courteous, did their job efficiently, with a big Balinese smile. My room suffered some water damage, and, flooding on my last day. I have to thank the Head Maintainence Manager Gede Kusama Yasa who arranged to have a room available where I could rest up, and, refresh after my checkout, until my driver came to take me to my early evening flight at Denpasar airport. I can only highly recommend this hotel. I loved my mojitos with crushed ice.

Posted by on 16 Jan. 2023

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5 out of 5
The property was very clean and well maintained. Very nice building and all rooms and amenities were lovely. Amazing pool (although the steps arent very user friendly, an extra step or 2 and another railing each end would make it a lot easier to get in and out, also a step to help get out of the pool access rooms would make it 100%) The staff were amazing, very friendly and extremely helpful. Having someone with me on a walker and unable to walk up and down stairs, the staff were always first there to help. Highly recommend and hope to be back there again.

Posted by on 27 Mar. 2020

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5 out of 5
Beautiful clean hotel. Staff were all very pleasant and attentive. Room with pool was luxurious. Bit of a tricky walk along broken down sidewalk and busy road to get to the beach. No bacon for breakfast maybe a religious conflict. Had to cut our trip short due to Covid19 virus and Australia closing borders. Will probably return for a couple of days for just R and R when you just want to stay by the pool. If you want to be able to access beach daily then probably not the property to stay at.

Posted by , from PERTH Western Australia on 22 Mar. 2020

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5 out of 5
It was clean and comfort with large rooms, very comfortable bed and an excellent breakfast.the staff are fabulous

Posted by , from Adelaide on 24 Feb. 2020

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5 out of 5
The Hotel was amazing and smells so nice! Breakfast was great, staff was amazing and I have nothing bad to say about this place. I would go back and stay there again :-)

Posted by on 5 Jan. 2020

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About the Grand Palace Hotel Sanur - Bali - CHSE Certified

Location Jl Bypass Ngurah Rai No 165, Sanur, Denpasar, 80228

Renovations + Closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Property Features

Grand Palace Hotel Sanur - Bali offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a business center and meeting rooms. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Grand Palace Hotel Sanur - Bali. A free area shuttle within 5.00 km is available. This 4-star Denpasar hotel is smoke free.

  • 95 guestrooms or units
  • Meeting rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Free area shuttle within 5.00 km; airport shuttle

Room Amenities

Grand Palace Hotel Sanur - Bali offers 95 air-conditioned accommodations with minibars and safes. LED televisions are featured in guestrooms. Bathrooms include showers, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • Minibar
  • In-room dining (limited hours)
  • LED television
  • Coffee maker
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Slippers
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Travel crib

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:30 AM.

Sindhu - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Spa Services

  • Facial treatments
  • Manicures and pedicures
  • Body scrubs
  • Massages
  • Hot stone massage
  • Reflexology

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 17
  • Check-in time ends at anytime

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Grand Palace Hotel Sanur - Bali offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 300000.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of IDR 250000 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 110000 for adults and IDR 55000 for children
  • Airport shuttle fee: IDR 300000 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 300000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Palace Hotel Sanur Bali Denpasar
  • Grand Palace Hotel Sanur Bali
  • Grand Palace Sanur Bali Denpasar
  • Grand Palace Sanur Bali
  • Grand Sanur Bali Denpasar
  • Grand Palace Hotel Sanur Bali
  • Grand Palace Hotel Sanur - Bali Hotel
  • Grand Palace Hotel Sanur - Bali Denpasar
  • Grand Palace Hotel Sanur Bali CHSE Certified
  • Grand Palace Hotel Sanur - Bali Hotel Denpasar
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.