4.3 out of 5

"So happy with this Hotel the rooms need an upgrade But very comfortably couldn't get a better hotel located in this hub of Kata we could walk to e ... " More

By a verified traveller on Wed 04 Apr 2018

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Hotel Description

A luxury stay in Kuta awaits you at Kuta Paradiso Hotel. Within a 20-minute stroll, you'll find popular places like Kuta Beach and Tuban Beach. Highlights at this hotel include 5 restaurants, 4 bars/lounges, and a full-service spa.

All 250 rooms feature LED TVs with cable channels, and you can enjoy free WiFi, balconies, and separate bathtubs and showers. Dining in is an option with 24-hour room service, and minibars provide refreshments. Additionally, coffee/tea makers, free bottled water, and in-room massages are available.

A relaxing day at Jalanidi Spa can include massages, body wraps, and body scrubs along with aromatherapy and mani/pedis. The restaurant, El Patio, serves international cuisine and is open for breakfast, lunch, and dinner. Laguna Pool Bar is the hotel's own bar, serving drinks along with lunch and dinner. Enjoy the outdoor swimming pool, free kids' club, health club, and sauna. Other amenities include free WiFi in public areas, a kids' swimming pool, and a coffee shop/café. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of free airport drop-off service.

Attractions within a 20-minute drive of this 5-star Kartika Plaza hotel include Legian Beach and Seminyak Square.

Kuta Paradiso Hotel ratings based on 216 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0
3 out of 5

Nice lobby horrible room

Pros: the staff were great good location
Cons: the room
Will Never stay at this hotel again the room was run down furniture was old and chipped the chairs were stained the the bed was hard and uncomfortable air conditioning needs servicing light switches need upgrading water pressure for shower was poor the worst room I have ever had in bali

Posted by , from perth on 16 Apr 2018

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Comment from Hotel Management

18 Apr 2018 by MARKETING COMMUNICATION EXECUTIVE

Dear Valued Guest, Thank you very much for the time you make to write us a kind review. I thank you for bringing this matter into my attention and please be assured that I’ve addressed it with our team to ensure high standards are met at all times. We are all looking forward to welcome you here again for the next trip to bali. Best Regards,

4 out of 5

really great hotel with the best locality

Pros: Locality to everything / very easy to relax
Cons: the rooms need an upgrade
Location: so close to everything a holiday maker needs we walked to 3 major shopping centers the Centro /mataharis and the new Lipo Mall and every restaurant
So happy with this Hotel the rooms need an upgrade But very comfortably couldn't get a better hotel located in this hub of Kata we could walk to everything

Posted by , from Perth WA on 4 Apr 2018

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Comment from Hotel Management

5 Apr 2018 by marketing communication executive

Dear Valued Guest, Thank you very much for the time you make to write us a kind review. I thank you for bringing this matter into my attention and please be assured that I’ve addressed it with our team to ensure high standards are met at all times. We are all looking forward to welcome you here again for the next trip to bali. Best Regards,

4 out of 5
Initially was given two connecting rooms at front of hotel overlooking road, one room started smelling terrible after a day or two, (assume it was a plumbing issue) and I asked for another room (its also really noisy at night in these front rooms), we were then relocated to pool view rooms at back of hotel which were a lot better. The buffet breakfast area was a highlight, great variety of foods. The pool area and gym is also excellent. the rooms are OK, its Bali so there are always a couple of issues in each room. The location is close walk to the water park and Matahari, Hard Rock Hotel and discovery shopping centres. It's reasonably priced, staff are also friendly and courteous. The day spa was excellent as are the pool satff Good place for families to stay in South Kuta

Posted by on 3 Apr 2018

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Comment from Hotel Management

5 Apr 2018 by marketing communication executive

Dear Valued Guest, Thank you very much for the time you make to write us a kind review. I thank you for bringing this matter into my attention and please be assured that I’ve addressed it with our team to ensure high standards are met at all times. We are all looking forward to welcome you here again for the next trip to bali. Best Regards,

5 out of 5

very child friendly place to stay

Pros: close to beach and shopping and plenty of restaurants nearby
Cons: Everything was fine and the breakfast offered a great choice of all foods
Location: shopping centres, markets eating places and beach all close by within walking distance
the hotel caters well for children with a great kids pool. Also it is in close walking distance to the beach and markets and larger shopping centres (madahari and Discovery so we never needed to get a taxi which was great with having prams,also provided free airport transfers. Can not recommend enough.

Posted by , from pertth on 27 Mar 2018

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Comment from Hotel Management

29 Mar 2018 by marketing communication executive

Dear Valued Guest, Thank you very much for the time you make to write us a kind review. We are all looking forward to welcome you here again for the next trip to bali. Best Regards,

4 out of 5

Good location

Overall nice place. Shower was filthy, mold everywhere, shower head broken and covered with mold. Paid extra for a pool view room, apon arrival I was told there were none left and I was being upgraded. They gave me a basement level room where the public had direct access to the glass sliding doors to my room. I refused to stay in that room so they ‘found’ me a pool view room. That may account for below average bathroom. Great breakfast buffet, prompt room service and laundry services.

Posted by , from Australia on 25 Mar 2018

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Comment from Hotel Management

29 Mar 2018 by marketing communication executive

Dear Valued Guest, Thank you very much for the time you make to write us a kind review. I thank you for bringing this matter into my attention and please be assured that I’ve addressed it with our team to ensure high standards are met at all times. We are all looking forward to welcome you here again for the next trip to bali. Best Regards,

5 out of 5

Great hotel close to everything!

Close to two huge shopping malls for tourists and a local one in between. So many shops and restaurants in between. Would be best to have the latest iPhone/ iPad for WIFI.

Posted by , from Sydney on 25 Mar 2018

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Comment from Hotel Management

27 Mar 2018 by marketing communication executive

Dear Valued Guest, Thank you very much for the time you make to write us a kind review. I thank you for bringing this matter into my attention and please be assured that I’ve addressed it with our team to ensure high standards are met at all times. We are all looking forward to welcome you here again for the next trip to bali. Best Regards,

3 out of 5
Ok stay. Staff fixed a few problems with room over the time we were there close to most things. Staff lacked charisma compared to other places i have stayed

Posted by on 12 Mar 2018

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Comment from Hotel Management

27 Mar 2018 by marketing communication executive

Dear Valued Guest, Thank you very much for the time you make to write us a kind review. I thank you for bringing this matter into my attention and please be assured that I’ve addressed it with our team to ensure high standards are met at all times. We are all looking forward to welcome you here again for the next trip to bali. Best Regards,

4 out of 5
Loved it. The pool area was great. Good location.staff were amazing.

Posted by , from australia on 16 Feb 2018

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Comment from Hotel Management

20 Feb 2018 by marketing communication executive

Dear Valued Guest, Thank you very much for the time you make to write us a kind review. We are all looking forward to welcome you here again for the next trip to bali. Best Regards, Hanum Aprilia Handriani

4 out of 5

A secure and well located hotel

Pros: The hotel is a stop for the public bus system - Kurra Kurra, which is the Kuta line while across at Waterbom Park is another stop for the Legion line.
Location: Waterbom park nearby with Legion public bus stop with low 20,000 rupiah fares. It's a great services for those new to Bali and singles.
Having successfully booked online i was able to message my flight arrival for a complimentary transfer. The pool area was excellent with separate pools to accommodate a huge age range of guests. All staff were friendly and efficient.

Posted by , from Adelaide on 21 Jan 2018

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Comment from Hotel Management

24 Jan 2018 by marketing communication executive

Dear Valued Guest, Thank you very much for the time you make to write us a kind review. We are all looking forward to welcome you here again for the next trip to bali. Best Regards, Hanum Aprilia Handriani

4 out of 5

Awesome pool with volleyball and basketball.

Pros: All good
Nice rooms in a good central location, next time I would try to get a better view as we were right next to another building but everything else was great

Posted by , from Western Australia on 12 Jan 2018

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Comment from Hotel Management

17 Jan 2018 by marketing communication executive

Dear Valued Guest, Thank you very much for the time you make to write us a kind review. I thank you for bringing this matter into my attention and please be assured that I’ve addressed it with our team to ensure high standards are met at all times. We are all looking forward to welcome you here again for the next trip to bali.

Property Features

Kuta Paradiso Hotel offers its guests a full-service spa, a waterslide, and an outdoor pool. There are 5 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 4 bars/lounges and A poolside bar. WiFi is free in public spaces. A kid's pool, a health club, and a sauna are also featured at the luxury Kuta Paradiso Hotel. A free shuttle from the hotel to the airport is free (available at scheduled times). Self parking and valet parking are free. This 5-star Kuta hotel is smoke free.

  • 250 guestrooms or units
  • 4 levels
  • 2 buildings
  • 5 dining venues
  • 4 bars or lounges
  • 4 conference rooms
  • Built in 1996
  • Bar by the pool
  • Coffee shop
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Children's pool
  • Waterslide
  • Supervised childcare/activities (free)
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , Free valet parking

Transport

  • Airport: Denpasar (DPS-Ngurah Rai Intl.) (3.7 km / 2.3 mi)
  • Property shuttles: Free airport drop-off
  • Parking: Free valet parking, self parking, and extended parking

Room Amenities

Kuta Paradiso Hotel offers 250 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies. 32-inch LED televisions come with cable channels. Bathrooms include a separate bath and shower, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and in-room massages can be requested.

  • Private balcony
  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Coffee maker
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

El Patio – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available. Open daily.

B Couple Restaurant – This fine-dining restaurant specialises in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.

Kaigara Restaurant – This fine-dining restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.

Testarossa Lounge – This piano bar only serves light fare. Open daily.

Laguna Pool Bar – This poolside bar specialises in international cuisine and serves lunch, dinner and light fare. A children's menu is available. Happy hour is offered. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide, a health club and a sauna. Children aged under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision. The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site

Spa Services

Jalanidi Spa has 6 treatment rooms. Services include massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub. The spa is open daily.

  • Sauna in spa
  • Spa tub in spa
  • Number of treatment rooms 6
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2 PM

Special check-in instructions:

Airport shuttle service is available at scheduled times from 6 AM to 11:30 AM. Contact the property in advance to get details.

In accordance with local regulations, all visitors must remain within the hotel property during Seclusion Day/Hindu New Year on March 7, 2019 (from midnight March 6, 2019 to early morning March 8, 2019). Check-in and check-out will not be possible on March 7, 2019. For more details, please contact the property using the information on the reservation confirmation received after booking.

In accordance with local regulations, all visitors must remain within the hotel property during Seclusion Day/Hindu New Year on March 24, 2020 (from midnight March 23, 2020 to early morning March 25, 2020). Check-in and check-out will not be possible on March 24, 2020. For more details, please contact the property using the information on the reservation confirmation received after booking.

In accordance with local regulations, all visitors must remain within the hotel property during Seclusion Day/Hindu New Year on March 14, 2021 (from midnight March 13, 2021 to early morning March 15, 2021). Check-in and check-out will not be possible on March 14, 2021. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets and service animals are not allowed at Kuta Paradiso Hotel

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No pets or service animals allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD15 per person (approximately)
  • Rollaway bed fee: USD50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • To get to the property, guests need to transfer by airport shuttle. Transfers need to be confirmed by contacting the property at least 24 hours before travel at the number on the booking confirmation.
  • Kuta Paradiso Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.