Renovations + Closures
In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.
Property Features
Mandapa, a Ritz-Carlton Reserve offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. Spa services, a library, and a terrace are also featured at the luxury Mandapa, a Ritz-Carlton Reserve. An area shuttle within 4 kilometers and a shopping center shuttle are free. Limited free parking is available on a first-come, first-served basis. This 5-star Ubud resort is smoke free.
- 60 guestrooms or units
- 2 levels
- 4 buildings
- 3 dining venues
- 2 bars or lounges
- Meeting rooms
- Kid's club (free)
- Supervised childcare (surcharge)
- Childcare (surcharge)
- Cabanas by the pool (free)
- Poolside lounge chairs
- Umbrellas for the pool
- Breakfast available (surcharge)
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- Express check-out
- Staff is multilingual
- Storage area for luggage
- Front-desk safe
- Tour and ticket information
- Concierge
- Wedding services available
- Library
- Terrace
- Garden
- BBQ grill(s)
- Outdoor picnic space
- Gift shop
- Newspapers in lobby (free)
- Bellhop
- Elevator
- No smoking on site
- Coffee shop
- 1 conference room
- Bar by the pool
Family Friendly Amenities
- Family property
- Number of outdoor pools - 1
- Free WiFi
- Soundproofed rooms
- Children's club (free)
- Free area shuttle
- Laundry facilities
- Babysitting or childcare (surcharge)
- Playground on site
- Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
, Internet access in public areas - high speed
Parking
Free self parking
, Free valet parking
, Parking (limited spaces)
Transport
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Property shuttles: Free area shuttle within 4 kilometers and shopping center shuttle; airport shuttle
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Parking: Free valet parking and self parking
Room Amenities
Mandapa, a Ritz-Carlton Reserve offers 60 air-conditioned accommodations, which are accessible via exterior corridors and feature indoor private spa tubs and minibars. These individually decorated and furnished accommodations include day beds. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. A pillow menu is available. 48-inch LED televisions come with premium digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.
- Private indoor spa tub
- Pillowtop beds
- Deep soaking tub
- Minibar
- Day bed
- In-room dining (24 hours)
- LED television
- Digital channels
- Premium channels
- Coffee maker
- Frette Italian linens
- Hypo-allergenic bedding
- Down blanket
- Pillow options
- Shower and tub combination
- Hydromassage showerhead
- Cribs (free)
- Rollaway beds (surcharge)
- Housekeeping (daily)
- Nightly turndown service
- Massage in room (surcharge)
- Hair dryer
- Safe
- Bathrobes
- Slippers
- Toiletries (free)
- Telephone
- Iron and ironing board
- Desk
- Blackout drapes
- Sound-insulated rooms
- Exterior corridor access
- Air conditioning
- Unique furnishings
- Unique decor
- Connecting rooms available
- Children's robes
- Children's slippers
- Wardrobe or closet
- Toothbrush and toothpaste
Food & Drink
For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
Kubu - Overlooking the garden, this fine-dining restaurant specializes in Mediterranean cuisine and serves dinner only. A children's menu is available.
Sawah Terrace - Overlooking the garden, this restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner. Open daily.
Dining Beyond - Overlooking the garden, this theme restaurant specializes in international cuisine and serves brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
The Library - Overlooking the garden, this café specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.
Ambar Ubud Bar - Onsite bar. Open daily.
Late night fare is available from 24-hour room service.
Spa Services
- Body treatments
- Facial treatments
- Number of treatment rooms 5
- Outdoor treatment areas
- Couples treatment rooms
- Manicures and pedicures
- Body wraps
- Body scrubs
- Aromatherapy treatments
- Ayurvedic treatments
- Sauna in spa
- Spa tub in spa
- Massages
- Hot stone massage
- Deep tissue massage
- Prenatal massage
- Steam room in spa
- Thai massage
- Reflexology
- Sports massage
- Detoxification wrap
Hotel Policies
Check-in
- Check-in time starts at 3:00 PM
- Minimum check-in age is: 17
- Check-in time ends at 11:30 PM
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Mandapa, a Ritz-Carlton Reserve offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Check-out
Payment types
Children and extra beds
- Children are welcome.
- Kids stay free! One child 4 years old or younger stays free when using existing bedding.
- Rollaway/extra beds are available for IDR 1200000.0 per night.
- Free cribs (infant beds)!
Pet Policy
- Pets and service animals are not allowed at Mandapa, a Ritz-Carlton Reserve
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. Long-term renters welcome. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
- Children stay free
- Service animals not allowed
- One child stays free
- Debit cards
- UnionPay
- Car recommended
- Staffed front desk
- Smoke detector
- Long-term renters welcome
- Children stay free - maximum age 4
- Property is cleaned with disinfectant
- Staff wear personal protective equipment
- Protective clothing is available for guests
- Masks are available for guests
- Guests are provided with free hand sanitiser
- Social distancing measures are in place
- Contactless check-in is available
- Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
- Property confirms they are implementing enhanced cleaning measures
- Individually wrapped food options are available
- Individually wrapped food options are available for breakfast
- Individually wrapped food options are available for lunch
- Individually wrapped food options are available for dinner
- Individually wrapped food options are available through room service
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Commonly touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Electrostatic spray is used for disinfection
- Cashless transactions are available
- Masks are compulsory at the property
- Contactless food service / room service is available
- Reservation is not required for facilities on site
- Property follows sanitisation practices of Ecolab (3rd party expert - Global)
- Mobile key entry is not available
- Food service has been amended for enhanced safety
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for buffet breakfast: approximately IDR 390000 for adults and IDR 195000 for children
- Airport shuttle fee: IDR 1680000 per vehicle (one-way, maximum occupancy 4)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: IDR 1200000.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
- Mandapa Ritz-Carlton Reserve Hotel Ubud
- Mandapa Ritz-Carlton Reserve Hotel
- Mandapa Ritz-Carlton Reserve Ubud
- Mandapa Ritz-Carlton Reserve
- Mandapa, a Ritz-Carlton Reserve Ubud, Bali
- Mandapa Ritz-Carlton Reserve Resort Ubud
- Mandapa Ritz-Carlton Reserve Resort
- a Ritz-Carlton Reserve Ubud
- Mandapa
- Mandapa A Ritz Carlton Reserve
You should know
- Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
- One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
- Registered guests are the only ones allowed to be in guestrooms.
- Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
- Pets and service animals are not allowed on site.
Awards & Affiliations
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