"Welcoming friendly and well trained staff.amenities first rate and dining options first class " More
A day of pampering at Akoya Spa can include body scrubs and facials along with reflexology and mani/pedis. The restaurant, Cascades Restaurant, is open for breakfast, lunch, and dinner. Cascades Bar is the resort's own bar. Enjoy the outdoor swimming pool, 24-hour gym, and pool loungers as well as access to bike rentals. Business travelers can take advantage of meeting rooms and a 24-hour business center. Plus you'll find free WiFi in public areas and laundry facilities. Cooked-to-order breakfast is available daily between 7:00 AM and 10:30 AM. There's also free valet parking, along with the convenience of a free area shuttle.
Attractions within a 10-minute drive of this 5-star Ubud resort include Ubud Traditional Art Market and Ubud Palace.
6 Apr. 2023 by Amanda Syrowatka
Dear Ray,Thank you and highly appreciated your positive review. We're thrilled to hear that our staff made you feel welcome and that they were well-trained to assist you during your stay. We take great pride in offering first-rate amenities and dining options to ensure that our guests have a comfortable and enjoyable experience. We appreciate your feedback and hope to have the opportunity to welcome you back soon.
In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.
Viceroy Bali offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a swim-up bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Spa services, a library, and a terrace are also featured at the luxury Viceroy Bali. An area shuttle within 5 kilometers and a shopping center shuttle are free. Limited free parking is available on a first-come, first-served basis. This 5-star Ubud resort is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Free self parking , Parking (limited spaces)
Viceroy Bali offers 44 air-conditioned accommodations with iPod docking stations and DVD players. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. 42-inch LCD televisions come with premium satellite channels. Refrigerators, espresso makers, and minibars (stocked with some free items) are provided. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. This Ubud resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.
For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10:30 AM.
Cascades Restaurant - Overlooking the pool and garden, this restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Cascades Bar - This bar overlooks the garden. Open daily.
Aperitif Restaurant - This restaurant overlooks the garden and specializes in Eastern European cuisine. Guests can enjoy drinks at the bar. Open daily.
Aperitif Bar - Onsite bar. Open daily.
Late night fare is available from 24-hour room service.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Viceroy Bali offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. This property uses eco-friendly cleaning products.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas for unvaccinated guests. Contactless check-out is available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
The property is a member of the Small Luxury Hotels of the World.