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4.3 out of 5

"Sadly, the pool was closed due to C-19 restrictions. Hotel is dated but room was very clean and presentable. " More

By a verified traveller on Sun 21 Nov 2021

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Hotel Description

At Casa Bella Motel you'll be within a short 5-minute stroll of Bay of Islands and Paihia Beach. Highlights at this motel include an outdoor swimming pool, and in-room kitchens and free WiFi.

Enjoy access to 3 outdoor tennis courts along with a spa tub. Additionally, you'll find free WiFi in public areas and laundry facilities. Continental breakfast is available daily between 7:30 AM and 8:30 AM. There's also the convenience of free self parking.

Sights within a 15-minute walk of this Paihia motel include St Paul’s Church and Paihia Wharf.

Economy Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Studio, 1 King Bed (Upstairs)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Economy Studio, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Studio, 1 King Bed (Ground)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Studio (Upstairs)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Casa Bella Motel ratings based on 80 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Casa Bella Motel

Everyone (44) Couples (22) Family (15)
1 out of 5
There was no working hot tub, which is why we booked it. The room was dark, unpleasant and looked nothing like any of the pictures. There was no kitchen facilities except a fridge which wasn't turned on. The room smelled extremely strongly of cleaning chemical, but the room itself was dirty- there was hair on the shower for example. The lack of hot pool was disappointing, but we actually couldn't stay- the smell was overpowering and the room was unhygenic. We were not given a refund, so I recommend looking at this place before booking / paying for it. The man who was working there was very lovely and I believe he was rushed off his feet this day.

Posted by on 2 May 2022

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3 out of 5

Posted by on 22 Jan. 2022

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4 out of 5
Sadly, the pool was closed due to C-19 restrictions. Hotel is dated but room was very clean and presentable.

Posted by on 21 Nov. 2021

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4 out of 5
Room could use a ventilation system as the room had a lot of condensation. Extractor fan in bathroom required as it got quite steamed up with use. There was an unpleasant odor on last morning from the bathroom. Smelt like stale water sitting in drains. Room was clean and tidy. We got what we paid for and were very happy with our stay.

Posted by on 11 Apr. 2021

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4 out of 5

Posted by on 7 Apr. 2021

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5 out of 5
Excellent stay! Friendly staff, clean room, great spa and pool. Would definitely come back :)

Posted by on 21 Mar. 2021

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5 out of 5

Posted by on 16 Feb. 2021

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5 out of 5
We liked everything. it was safe and good environment.

Posted by on 8 Jan. 2021

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Comment from Hotel Management

8 Jan. 2021 by Team Casa Bella

Dear Guest, Thank you for your comment and we are glad that you enjoyed your stay with us. Hope to see you in future

4 out of 5
Quiet room, close to everything we needed. Swimming pool and spa both available (although not used by us this trip!

Posted by , from Whangarei on 5 Oct. 2020

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1 out of 5
Didnt enjoy it at all. The owners were real to my brother

Posted by , from Paihia new zealand on 25 Jun. 2020

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About the Casa Bella Motel

Location 3 MacMurray Road, Paihia, 200

Property Features

Casa Bella Motel offers its guests an outdoor pool, outdoor tennis courts, and a spa tub. Public spaces have free WiFi. Tour/ticket assistance, barbecue grills, and a garden are also featured at Casa Bella Motel. Limited free parking is available on a first-come, first-served basis. This Paihia motel is smoke free.

  • 21 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Outdoor tennis courts - 3
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

Casa Bella Motel offers 21 accommodations with coffee/tea makers and hair dryers. Rooms open to balconies or patios. Each accommodation is individually furnished. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. 40-inch LCD televisions come with premium satellite channels. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided daily.

  • Bathrooms are partially open
  • In-room kitchen
  • Private balcony or patio
  • LCD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Portable fan
  • Unique furnishings

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 8:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 16
  • Check-in time ends at 10:00 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 10:00 PM. If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 10:00 PM.
Guests arriving after 8:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for NZD 30.0 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts major credit cards, Visa, Mastercard, Eurocard, debit cards, and cash.

For guests' safety, the property includes a smoke detector in each accommodation.

  • No cots (infant beds) available
  • No lifts
  • Children stay free
  • One child stays free
  • Front desk opens daily at 8:00 AM
  • Front desk closes daily at 10:00 PM
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Children stay free - maximum age 2
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately NZD 15.00 for adults and NZD 15.00 for children
  • Rollaway bed fee: NZD 30.0 per day
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Casa Bella Motel
  • Casa Bella Motel Paihia
  • Casa Bella Paihia
  • Best Western Paihia
  • Casa Bella Motel Paihia, Bay Of Islands
  • Casa Bella Motel Motel
  • Casa Bella Motel Paihia
  • Casa Bella Motel Motel Paihia

You should know

  • Pool access available from 9:00 AM to 8:30 PM.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.