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4.5 out of 5

"The facility had everything and was within close walking distance to the shopping centre and foreshore cafes/launch trips. " More

By a verified traveller on Mon 11 Mar 2024

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Hotel Description

At Dolphin Motel you'll be within just a 10-minute stroll of Bay of Islands and Paihia Wharf. Highlights at this motel include in-room free WiFi and LCD TVs.

This smoke-free motel offers free WiFi in public areas, a garden, and barbecue grills. Additionally, you'll find laundry facilities, a picnic area, and tour/ticket assistance. There's also free self parking, along with the convenience of an airport shuttle.

Sights within a 10-minute walk of this 4-star Paihia motel include Paihia Beach and Te Ti Bay.

Studio (Queen)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
NZ$140* Per night/room 11 Apr. - 12 Apr.

Studio Suite, Multiple Beds

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Apartment, 2 Bedrooms

Bed Count 2 Queen Beds Maximum Occupancy 7 Max

Blue Dolphin Block Superior Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Blue Dolphin Block Superior Studio, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Blue Dolphin Block Superior Studio, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Dolphin Motel ratings based on 171 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Dolphin Motel

Everyone (78) Couples (49) Family (39)
5 out of 5
The facility had everything and was within close walking distance to the shopping centre and foreshore cafes/launch trips.

Posted by on 11 Mar. 2024

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Comment from Hotel Management

13 Mar. 2024 by mo

thank you for your review

3 out of 5
It was a modern unit clean & tidy but in some areas too compact. KItchen: not enough bench space when you had the electric kettle, toaster & chopping board out all being used plus butter, no rail to hang a wet dish towel on, no cupboards yes there was two drawers for the cups plates etc, micro wave sitting on a stool was a bit inconvenient for older people having to bend down to see the controls. Bath/toilet: toilet seat was too high my wifes feet could'nt touch the floor & even me at 5ft 71/2 inches my feet would'nt touch the floor either. Shower floor very dangerous when wet for elderly people we had to put towels down to prevent us from slipping and falling Hand basin: was too small no room to put toilet bags or make up items etc No shelf under it. Lounge: Could not get TV to work properly even with help of receptionist at start, could not switch it off at night.

Posted by on 25 Feb. 2024

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Comment from Hotel Management

26 Feb. 2024 by mo

Your comments have been noted thank you

2 out of 5
Shower full of mould, previous occupants hair on towel, stains on carpet inside door. Stay felt dirty and unpleasant. Won't use again.

Posted by on 8 Feb. 2024

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Comment from Hotel Management

8 Feb. 2024 by mo

Your comments have been noted sorry you felt this way

5 out of 5
Outstanding service. I asked for an early check in to get ready for a wedding and it was happily accommodated. Spacious newly renovated rooms with all facilities provided. I'd definitely stay again.

Posted by on 2 Feb. 2024

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Comment from Hotel Management

2 Feb. 2024 by mo

Thank you for your kind reveiw

5 out of 5

Posted by on 29 Jan. 2024

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Comment from Hotel Management

29 Jan. 2024 by mo

Thank you for your review

4 out of 5

Posted by on 14 Jan. 2024

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Comment from Hotel Management

26 Jan. 2024 by mo

thank you for your review

5 out of 5
Another great stay.

Posted by on 26 Nov. 2023

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Comment from Hotel Management

9 Dec. 2023 by mo

Thanks for your review

4 out of 5
We picked Dolphin because its really close to the Towncetre and a good price. We wanted to find a motel we can stay at when we come up to Paihia

Posted by on 28 Sep. 2023

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Comment from Hotel Management

28 Oct. 2023 by mo

Thank you for your review

5 out of 5

Posted by on 22 Apr. 2023

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Comment from Hotel Management

28 May 2023 by mo

Thank you for your review

4 out of 5
Had everything you needed, kitchen, good bed, nice and clean. Close to the shopping area.

Posted by on 2 Apr. 2023

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Comment from Hotel Management

3 Apr. 2023 by Kath

Thank you so much for your review we do try

Property Features

Dolphin Motel offers its guests tour/ticket assistance, barbecue grills, and a garden. WiFi is free in public spaces. An airport shuttle (available on request) is available for a fee. Dolphin Motel also features a picnic area and laundry facilities. Free self parking is available. This 4-star Paihia motel is smoke free.

  • 33 guestrooms or units
  • 2 levels
  • 2 buildings
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Dolphin Motel offers 33 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. 32-inch LCD televisions come with satellite channels. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered once per stay and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

  • LCD television
  • Satellite channels
  • Microwave
  • Coffee maker
  • Kitchenware
  • Shower
  • Housekeeping (once per stay)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board available
  • Blackout drapes
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wheelchair accessible

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 6:00 PM

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 8 AM - 6:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Dolphin Motel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 8 AM - 6:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 23 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, debit cards, and cash. Onsite parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

  • No rollaway/extra beds available
  • No lifts
  • Children stay free
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 2
  • Front desk opens daily at 8 AM
  • Front desk closes daily at 6:00 PM
  • Debit cards
  • Events/parties not allowed
  • Staffed front desk
  • Smoke detector
  • Children stay free - maximum age 3
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: NZD 45 per room (one-way)
  • Airport shuttle fee per child: NZD 25 (one-way), (from 2 to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dolphin Motel Paihia
  • Dolphin Paihia
  • Dolphin Motel Motel
  • Dolphin Motel Paihia
  • Dolphin Motel Motel Paihia

You should know

  • Up to 2 children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Dolphin Motel.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.