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4.1 out of 5

"Restaurant wasnt open " More

By a verified traveller on Mon 25 Mar 2024

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Hotel Description

At Paihia Pacific Resort Hotel you'll be within a short 5-minute stroll of Bay of Islands and Paihia Beach. Highlights at this eco-certified hotel include a restaurant, an outdoor swimming pool, and free self parking.

Enjoy the gym and pool loungers. Additionally, you'll find free WiFi in public areas and laundry facilities. Continental breakfast is available daily between 7:30 AM and 10 AM.

Sights within a 10-minute walk of this 3.5-star Paihia hotel include St Paul’s Church and Paihia Wharf.

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
NZ$147* Per night/room 9 Apr. - 10 Apr.

Premier Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Paihia Pacific Resort Hotel ratings based on 150 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Paihia Pacific Resort Hotel

Everyone (55) Couples (56) Family (37)
4 out of 5
Restaurant wasnt open

Posted by on 25 Mar. 2024

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4 out of 5
Well located, friendly staff. Plenty of towels etc provided.

Posted by on 15 Mar. 2024

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2 out of 5

Posted by on 8 Mar. 2024

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4 out of 5
The front desk were very helpful and accommodating!

Posted by on 29 Feb. 2024

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5 out of 5

Posted by on 9 Jan. 2024

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2 out of 5
The rooms are in need of updating. The couch was not good to sit on was stained and smelled of urine. Didn’t luke having to fill the kettle in the bathroom.

Posted by on 1 Jun. 2023

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Comment from Hotel Management

3 Jun. 2023 by PPRH Team

Kia Ora Veronica,Sorry to hear that your stay was not very comfortable. We will see how we can improve the stay experience for our guests. Sorry for the inconvenience caused by stained couch and smell, we will look into it.Hope to see you again.Regards

5 out of 5
The staff were awesome, friendly and wanting to accommoatate and keep us happy. Room was spacious and good bed. A bit run down and needs a bit of a tidy, paint and refresh.

Posted by on 17 Apr. 2023

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Comment from Hotel Management

19 Apr. 2023 by Ajay Verma

Kia Ora Shiree,Thank you for your wonderful review. We are delighted to know that your stay was enjoyable and comfortable. We hope to see you again next time you are in Paihia.Kind Regards,

3 out of 5

Posted by on 23 Feb. 2023

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Comment from Hotel Management

17 Mar. 2023 by PPRH Team

Kia Ora Joe,Thank you for taking your time to review. Hope to see you again next time you are in Paihia. Regards,

4 out of 5
Reasonably priced and as expected. All staff were friendly, welcoming and helpful

Posted by on 15 Jan. 2023

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Comment from Hotel Management

15 Jan. 2023 by PPRH Team

Kia Ora Veronica,Thank you for taking your time to leave this review.We are delighted to hear that you enjoyed your stay with us. Hope to see you again in the near future.Regards,PPRH team

5 out of 5
Staff were friendly, rooms were clean and spacious and quiet. We thoroughly enjoyed our night here.

Posted by on 4 Nov. 2022

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Comment from Hotel Management

4 Nov. 2022 by PPRH Team

Dear Rebecca,Thank you so much for your feedback.We look forward to seeing you back in Paihia.Kind Regards.PPRH Team

About the Paihia Pacific Resort Hotel

Location 27 Kings Road, Paihia, 200

Property Features

Paihia Pacific Resort Hotel offers its guests an outdoor pool and a fitness center. There's a restaurant on site. There's an onsite business center. WiFi is free in public spaces. A terrace, tour/ticket assistance, and multilingual staff are also featured at the eco-certified Paihia Pacific Resort Hotel. Free self parking is available. This 3.5-star Paihia hotel is smoke free.

  • 35 guestrooms or units
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Paihia Pacific Resort Hotel offers 35 air-conditioned accommodations with safes and coffee/tea makers. Satellite television is provided. Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Television
  • Satellite channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board available
  • Air conditioning

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 10 AM.

Paihia Pacific Resort Hotel has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 7 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 7 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 7 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, and American Express. Cash is not accepted. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Front desk opens daily at 7:00 AM
  • Front desk closes daily at 7 PM
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Guests are provided with free hand sanitiser
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately NZD 15 for adults and NZD 12 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Paihia Pacific
  • Paihia Pacific Resort Hotel
  • Paihia Pacific Hotel Paihia
  • Paihia Pacific Resort Hotel Bay Of Islands
  • Pacific Resort Hotel
  • Paihia Pacific Hotel Paihia
  • Paihia Pacific Resort Hotel Hotel
  • Paihia Pacific Resort Hotel Paihia
  • Paihia Pacific Resort Hotel Hotel Paihia

Awards & Affiliations

  • Qualmark

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 3 star plus and is displayed on this page as 3.5 stars.

Official New Zealand Rating provided by Qualmark®

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.