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4.3 out of 5

"The view from the balcony was amazing. Thank you for the little extras in the bathroom and we loved the pod coffee machine. Comfy couch and easy acc ... " More

By a verified traveller on Fri 13 Jan 2023

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Hotel Description

A luxury stay in Paihia awaits you at Sanctuary Palms. Within just a 10-minute stroll, you'll find Bay of Islands and Paihia Wharf.

Each apartment is individually decorated and features a flat-screen TV with satellite channels, along with a washer/dryer, free WiFi, and a fireplace. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. Nice touches to enhance your stay include premium bedding, bathrobes, and slippers. A DVD player, an espresso maker, and a hair dryer are also available. Limited housekeeping is available.

This smoke-free apartment building offers free WiFi in public areas, tour/ticket assistance, and luggage storage. Additionally, you'll find laundry facilities. Continental breakfast is available daily between 8:00 AM and 9:00 AM. There's also self parking, along with the convenience of an airport shuttle.

Moulin Rouge Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Garden Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Pacifika Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Sanctuary Palms ratings based on 3 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sanctuary Palms

Couples (3)
5 out of 5
The view from the balcony was amazing. Thank you for the little extras in the bathroom and we loved the pod coffee machine. Comfy couch and easy access to wifi. We got the hang of airing the rooms, tricky in the wind. Thank you.

Posted by on 13 Jan. 2023

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4 out of 5
Good location, very nicely decorated, big spa bath was bliss! Fabulous bed too.

Posted by , from Whangarei on 28 Jul. 2020

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4 out of 5
It was really quiet which was really nice. What we didn't like was the steep walk to the beach and also little problems like the dishwasher rocked when loading it the paint on the ceiling in the bathroom was peeling.

Posted by on 3 Mar. 2019

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About the Sanctuary Palms

Location 31 Bayview Road, Paihia, 200

Property Features

Sanctuary Palms offers its guests tour/ticket assistance and laundry facilities. WiFi is free in public spaces. An airport shuttle (available on request) is available for a fee. For a fee, parking is available. This 4.5-star Paihia apartment is smoke free.

  • 4 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Sanctuary Palms offers 4 air-conditioned accommodations with fireplaces and washers/dryers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Accommodations at this 4.5-star apartment have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. This Paihia apartment provides complimentary wireless Internet access. 40-inch flat-screen televisions come with satellite channels and DVD players. Additionally, rooms include espresso makers and coffee/tea makers. Housekeeping is provided on a limited basis.

  • In-room kitchen
  • Fireplace
  • Washer and dryer
  • Separate bedroom
  • Flat-screen television
  • Satellite channels
  • DVD player
  • Refrigerator
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Espresso maker
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Bathtub or shower
  • Housekeeping (limited)
  • Hair dryer
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 8:00 AM to 9:00 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 6:00 PM

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. There is no front desk at this property. Guests will receive an email with special check-in instructions and key retrieval information prior to arrival. The host will greet guests on arrival.

Sanctuary Palms offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property does not have a front desk. Guests will receive an email with special check-in instructions and key retrieval information prior to arrival. The host will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Minimum guest age is 18
  • Caters to adults only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • No front desk
  • Guests will receive an email with special check-in instructions
  • Host will greet you
  • Property is not currently implementing any enhanced cleaning measures
  • Property is not currently implementing any guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately NZD 15 per person
  • Airport shuttle fee: NZD 65 per vehicle (one-way, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sanctuary Palms
  • Sanctuary Palms Apartment
  • Sanctuary Palms Apartment Paihia
  • Sanctuary Palms Paihia
  • Sanctuary Palms Paihia, Bay Of Islands
  • Sanctuary Palms Paihia
  • Sanctuary Palms Apartment
  • Sanctuary Palms Apartment Paihia

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Alcohol isn't served at Sanctuary Palms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.