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5.0 out of 5

"The building was beautiful, the staff were amazing. The bar downstairs was fantastic and the mixologists knew everything about every cocktail. We love ... " More

By a verified traveller on Sun 03 Mar 2024

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Hotel Description

Best Western Grand Hotel Francais puts you in the heart of Bordeaux, within just a 10-minute stroll of popular attractions like Rue Sainte-Catherine and Place de la Bourse. Highlights at this Victorian hotel include free in-room WiFi.

This pet-friendly hotel offers free WiFi in public areas, a business center, and concierge services. Other amenities include a snack bar/deli and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities such as food and water bowls.

Attractions within a 10-minute drive of this 3-star Bordeaux City Centre hotel include Cité du Vin and Matmut Atlantique Stadium.

Comfort Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max
NZ$196* Per night/room 28 Apr. - 29 Apr.

Superior Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, 1 Queen Bed, Non Smoking, Balcony

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 Double Bed, Non Smoking, Balcony

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Best Western Grand Hotel Francais ratings based on 3 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Grand Hotel Francais

Everyone (1) Couples (2)
5 out of 5
The building was beautiful, the staff were amazing. The bar downstairs was fantastic and the mixologists knew everything about every cocktail. We loved our stay.

Posted by on 3 Mar. 2024

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Comment from Hotel Management

4 Mar. 2024 by Team of Grand Hôtel Français

Dear client,Thank you very much for sharing your feedback with us! It is very important for us to know that our guests are satisfied with their stay. We are very glad that you enjoyed your stay and the Hotel’s easy connections and local attractions. We would be delighted to welcome you again,

5 out of 5
We’ll located, comfortable, helpful and pleasant staff.

Posted by on 1 Jul. 2023

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Comment from Hotel Management

5 Jul. 2023 by The Grand Hotel Français team

Hello Bernard, we are delighted to hear that you enjoyed your stay and especially the service. Your kind words will be shared with the whole team who do their utmost to ensure that everyone has an excellent time. We look forward to welcoming you back.Kind regards

5 out of 5
Beautiful hotel

Posted by on 6 Jun. 2022

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Comment from Hotel Management

14 Jun. 2022 by Johanna

Good Evening Helen, Thank you for your tremendous rate given to our hotel! We are really grateful and would love to have you again with us for your next stay in Bordeaux! Best Regards,

About the Best Western Grand Hotel Francais

Location 12 Rue Du Temple, Bordeaux, Gironde 33000

Property Features

There's a snack bar/deli on site. Public spaces have free WiFi. Business amenities include a business center and 3 meeting rooms. Best Western Grand Hotel Francais also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. This 3-star Bordeaux hotel is smoke free.

  • 1 building
  • 35 guestrooms or units
  • 4 levels
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Train station: Bordeaux St-Jean Station (2.9 km / 1.8 mi)
  • Metro station: Gambetta Tram Station (0.1 km / 0.1 mi)

Room Amenities

Best Western Grand Hotel Francais offers 35 accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Electric kettle
  • Bathtub or shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: EUR 12 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • No cots (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 17 for adults and EUR 8.5 for children
  • Nearby parking fee: EUR 15 per night(984 ft away; open 24 hours)
  • Pet fee: EUR 12 per pet, per night
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: EUR 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Francais
  • Best Western Grand Francais
  • Best Western Grand Francais Bordeaux
  • Best Western Grand Hotel Francais
  • Best Western Grand Hotel Francais Bordeaux
  • Grand Hotel Francais Best Western
  • Best Western Bordeaux
  • Bordeaux Best Western
  • Best Grand Francais Bordeaux
  • Best Western Grand Hotel Francais Hotel
  • Best Western Grand Hotel Francais Bordeaux
  • Best Western Grand Hotel Francais Hotel Bordeaux

You should know

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.