Skip to main content
Beginning of main content
4.1 out of 5

"Really convenient location to city for walking about! Great to have two adjacent apartments for our family group with plenty of room and balconies wit ... " More

By a verified traveller on Tue 26 Mar 2024

Enter dates to see availability

Hotel Description

A luxury stay in the heart of Brisbane awaits you at iStay River City Brisbane. Within just a 10-minute stroll, you'll find popular attractions like Queen Street Mall and Brisbane City Botanic Gardens. Highlights at this aparthotel include an outdoor swimming pool, and in-room kitchens and washers/dryers.

You can enjoy a TV with digital channels, and each apartment features free WiFi, a balcony, and a dining area. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A sitting area, a hair dryer, and an iron/ironing board are also available. Weekly housekeeping is available.

Enjoy the gym and sauna. Other amenities include free WiFi in public areas, a 24-hour front desk, and dry cleaning/laundry services. There's also the convenience of self parking.

Attractions within a 15-minute walk of this 4.5-star Brisbane Central Business District aparthotel include Roma Street Parkland and Treasury Casino.

Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max
NZ$228* Per night/room 4 Apr. - 5 Apr.

Apartment, 2 Bedrooms, Kitchen, River View

Bed Count 2 King Beds Maximum Occupancy 5 Max

Apartment, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 5 Max

iStay River City Brisbane ratings based on 1,023 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for iStay River City Brisbane

Everyone (682) Couples (139) Business (4) Students (1) Family (179)
4 out of 5
Really convenient location to city for walking about! Great to have two adjacent apartments for our family group with plenty of room and balconies with great views. Good security and comfortable beds. Pretty tired bathrooms, and some issues with some room inclusions (such as no garbage bins and broken dishwasher in one apartment). However very helpful staff who tried hard to assist with issues that arose. Able to get late checkout no cost on request which was really helpful as well as leaving luggage in storage there for few hours before our flight out.

Posted by on 26 Mar. 2024

Was this review helpful to you?
Comment from Hotel Management

27 Mar. 2024 by Front Office

Dear Lynette, Thank you so much for taking the time to be making the review, we look forward to seeing you again. Kind Regards, Front Office

5 out of 5
Our wedding party recently stayed 2 nights in three rooms for a very enjoyable stay. The hotel and position were excellent and the girls at reception were very friendly. A special shout out to Stephen who was such a great help arranging transport to our wedding venue. 5 stars :)

Posted by on 7 Mar. 2024

Was this review helpful to you?
Comment from Hotel Management

12 Mar. 2024 by Front Office

Dear Roger, Thank you so much for taking the time to be making the review, We all glad you had lovely wedding. we look forward to seeing you again. Kind Regards, Front Office

5 out of 5
Was close to everything in the city, rooms are spacious and quiet.

Posted by on 17 Feb. 2024

Was this review helpful to you?
Comment from Hotel Management

18 Feb. 2024 by Front Office

Dear Irene, Thank you so much for taking the time to be making the review, we look forward to seeing you again. Kind Regards, Front Office

5 out of 5

Posted by on 6 Feb. 2024

Was this review helpful to you?
Comment from Hotel Management

13 Feb. 2024 by Front Office

Dear Vanessa, Thank you so much for taking the time to be making the review, we look forward to seeing you again. Kind Regards, Front Office

5 out of 5
Apartment a little tired and needing a bit of love but it was clean and close to everything.

Posted by on 31 Jan. 2024

Was this review helpful to you?
Comment from Hotel Management

2 Feb. 2024 by Front Office

Dear Vanessa, Thank you so much for taking the time to be making the review, we look forward to seeing you again. Kind Regards, Front Office

2 out of 5
Check in took forever. No instructions on where i could park, the computer at reception had glitches that took over 30 minutes to wiork, there were not enough kitchen related items. Eg i had to call to get a baking dish and when it was brought it, it had a big lable stuck to it which i was not able to remove. I took it to reception and staff were very helpful but took around 20 minutes to soak and scrape off. There were no oven mits and i burned my hand. There was a previous guest that had left her supplements in our fridge, after a few phone calls and her coming in with hotel staff to check our fridge in which she did not find her supplements at the end. I got a room with a kirchen so i could cook but i was not able to at the end. We had to eat out and the meals we ordered were terrible. It all sounds too comical. One more thing, we wanted to go back to the car and literally went to every level to fibd it. The levels are not properly written next to the lifts, eg c3 c2...

Posted by on 6 Jan. 2024

Was this review helpful to you?
Comment from Hotel Management

2 Feb. 2024 by Front Office

Thank you for your feedback. Trust assured all your concerns have been addressed. We look forward in welcoming you back.

5 out of 5
Can’t fault the spot as it’s a couple of blocks to everything and the new train station will make it even more convenient. It’s like the other Oaks properties we’ve stated in and the bathroom could do with a tidy up as it’s looking dated. One lift was out of action so sometimes took 10 minutes to get to the ground floor. Not their fault as we discovered they’ve been waiting months for the repairs to be completed. Personally I don’t want to go in a faulty lift up 40 floors so didn’t bother me. All in all fairly clean and tidy and had everything you need for a family. We’d stay there again for sure.

Posted by on 10 Dec. 2023

Was this review helpful to you?
Comment from Hotel Management

2 Feb. 2024 by Front Office

Dear Chris, Thank you so much for taking the time to be making the review, we look forward to seeing you again. Kind Regards, Front Office

5 out of 5
River view apartment had a lovely view of the river and the hinterland, apartment was spacious and fully equipped and very clean, would recommend to anyone but only 1 lift operating means you can wait a long time to get your apartment!

Posted by on 10 Dec. 2023

Was this review helpful to you?
Comment from Hotel Management

2 Feb. 2024 by Front Office

Dear Tom, Thank you so much for taking the time to be making the review, we look forward to seeing you again. Kind Regards, Front Office

4 out of 5

Posted by on 20 Oct. 2023

Was this review helpful to you?
Comment from Hotel Management

9 Nov. 2023 by Front Office

Dear Nicholas, Thank you so much for taking the time to be making the review, we look forward to seeing you again. Kind Regards, Front Office

4 out of 5
Really liked the appartments, clean and was close to the shops. The elevators took forever, a lot of construction around so it woke me during the night.

Posted by on 17 Oct. 2023

Was this review helpful to you?
Comment from Hotel Management

17 Oct. 2023 by Front Office

Dear Tricia, Thank you so much for taking the time to be making the review, we look forward to seeing you again. Kind Regards, Front Office

About the iStay River City Brisbane

Location 79 Albert Street, Brisbane, QLD 4000

Property Features

IStay River City Brisbane offers its guests an outdoor pool, a sauna, and a fitness center. WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Brisbane aparthotel is smoke free.

  • 75 guestrooms or units
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Kitchen
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Brisbane Central Station (1 km / 0.6 mi)
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

IStay River City Brisbane offers 75 air-conditioned accommodations with washers/dryers and hair dryers. Rooms open to balconies. Accommodations offer separate sitting areas. Televisions come with digital channels. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers. This Brisbane aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided weekly.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Dining room
  • Sitting area
  • Television
  • Digital channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Electric kettle
  • Kitchenware
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool, a sauna, and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Sunday - Thursday: 6:00 AM - 10:00 PM
  • Friday - Sunday: 6:00 AM - 5:30 AM
Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Sunday - Thursday: 6:00 AM - 10:00 PM
  • Friday - Sunday: 6:00 AM - 5:30 AM
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 59 per night.
  • Cribs (infant beds) are available for AUD 20.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, and debit cards. Cash is not accepted.

  • Parking height restrictions apply
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 39.00 per night
  • Extended parking fee: AUD 203 per week
  • Crib (infant bed) fee: AUD 20.0 per night
  • Rollaway bed fee: AUD 59 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • iStay
  • iStay River
  • iStay River City
  • iStay River City Brisbane
  • iStay River City Hotel
  • iStay River City Hotel Brisbane
  • iStay River City Apartment Brisbane
  • iStay River City Apartment
  • iStay River City
  • iStay River City Brisbane Brisbane
  • iStay River City Brisbane Aparthotel
  • iStay River City Brisbane Aparthotel Brisbane
url importing http://www.wotif.co.nz/Brisbane-Hotels-iStay-River-City-Brisbane.h2357721-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Brisbane-Hotels-iStay-River-City-Brisbane.h2357721-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.co.nz/Brisbane-Hotels-iStay-River-City-Brisbane.h2357721-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.