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3.6 out of 5

"Very convenient location and friendly staff " More

By a verified traveller on Mon 11 Mar 2024

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Hotel Description

Madison Hotel Tower Mill puts you in the heart of Brisbane, within steps of Brisbane Private Hospital and Old Windmill & Observatory. Highlights at this hotel include in-room free WiFi, balconies, and LCD TVs.

The hotel's own lounge bar is a nice place to enjoy a drink. Added amenities include free WiFi in public areas and laundry facilities. Each morning cooked-to-order breakfast is served between 6:30 AM and 9:30 AM. There's also self parking, along with the convenience of car rentals on site.

Sights within a 10-minute walk of this 3-star Spring Hill hotel include Roma Street Parkland and Queen Street Mall.

Standard Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
NZ$143* Per night/room 29 Mar. - 30 Mar.

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Madison Hotel Tower Mill ratings based on 415 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Madison Hotel Tower Mill

Everyone (238) Couples (72) Family (65)
4 out of 5
Very convenient location and friendly staff

Posted by on 11 Mar. 2024

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Comment from Hotel Management

12 Mar. 2024 by Emily

Hi Richard, Thank you for taking the time to leave a review and thank you for staying with us!We’re very pleased that our central city location provided the perfect destination for you to access restaurants and activities all within only a few minutes’ walk.We love receiving feedback about our staff and thank you for letting us know the good job they are doing.We hope to host you again in the future!Kind Regards, Emily – Front Office Supervisor

3 out of 5

Posted by on 5 Mar. 2024

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Comment from Hotel Management

7 Mar. 2024 by Emily

Hi Elizabeth and Wayne, Thank you for taking the time to leave a review and thank you for staying with us.We’re happy to hear you enjoyed your stay with us and hope to host you again in the future!Kind Regards, Emily – Front Office Supervisor

3 out of 5

Posted by on 5 Mar. 2024

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Comment from Hotel Management

6 Mar. 2024 by Emily

Hi Paul, Thank you for taking the time to leave a review and thank you for staying with us!We hope to host you again in the future!Kind Regards, Emily – Front Office Supervisor

5 out of 5
The Madison is a well run budget/mid range hotel. Yes, it's not 5 Star lux, but it is good value for money. I stay there often when in Brisbane and I will be sure to go back.

Posted by , from Bulimba on 1 Mar. 2024

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Comment from Hotel Management

1 Mar. 2024 by Kirra

Thank you for taking the time to leave a review and thank you for staying with us! We hope to host you the next time you stay in Brisbane! Kind Regards, Kirra – Reception/Reservations

3 out of 5

Posted by on 29 Feb. 2024

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Comment from Hotel Management

1 Mar. 2024 by Kirra

Thank you for taking the time to share your experience following your stay at our hotel. We hope to host you the next time you stay in Brisbane! Kind Regards, Kirra – Reception/Reservations

4 out of 5
Location directly opposite the Colonial Historical Convict Era Built Tower Mill & it's Large Old Growth Tree Filled Park; It's a Fantastic Location up on that Ridge just above the Central City Area! Wish I could be LIVING in that Spring Hill Locale!

Posted by on 20 Feb. 2024

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Comment from Hotel Management

21 Feb. 2024 by Emily

Hi Antonia, Thank you for taking the time to share your experience following your stay at our hotel.We’re very pleased that our central city location provided the perfect destination for you to access restaurants and activities all within only a few minutes’ walk.Thank you for choosing the Madison Tower Mill Hotel, we’re glad you enjoyed your stay!Kind Regards, Emily – Front Office Supervisor

2 out of 5

Posted by on 18 Feb. 2024

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Comment from Hotel Management

19 Feb. 2024 by Elise

Hi Clare, Thank you for taking the time to share your experience following your stay at our hotel. We apologise that our hotel and services didn’t quite meet your expectations, and hope we are allowed the opportunity to accommodate you again in the future, hopefully with a much more pleasant outcome. Kind Regards,Elise – Front Office Service Leader

3 out of 5
Windows haven’t been cleaned in years. Sliding doors inoperable. Could not access balcony. Parking spaces ridiculously small.

Posted by on 18 Feb. 2024

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Comment from Hotel Management

19 Feb. 2024 by Elise

Hi Phillip, Thank you for taking the time to share your experience following your stay at our hotel. We’re disappointed to hear that the room wasn’t up to the standard of cleanliness you would expect and can assure you that our housekeeping team adhere to strict requirements for their cleaning. We thank you for bringing this to our attention and have passed this onto our housekeeping team. We apologise for the carpark being a tight fit, as we are an oddly shaped hotel it can be tricky to navigate. We hope you were able to access a park for your vehicle and apologise for any inconvenience caused. We apologise that our hotel and services didn’t quite meet your expectations, and hope we are allowed the opportunity to accommodate you again in the future, hopefully with a much more pleasant outcome. Kind Regards, Elise – Front Office Service Leader

4 out of 5
A great place to stay if attending medical appointments. A little aged ,but, priced accordingly. Restuarant serves great meals. Very happy overall.

Posted by on 15 Feb. 2024

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Comment from Hotel Management

15 Feb. 2024 by Elise

Hi Julie,Thank you for taking the time to leave a review and thank you for staying with us! You will be pleased to know that since we have now completed our bathroom remodelling after being postponed due to the pandemic, we are starting our room renovations, which we are all very excited for. We love to know that the meals provided in the restaurant to guests and customers alike are enjoyable, thank you for letting us know. We hope to host you again in the future! Kind Regards, Elise – Front Office Service Leader

4 out of 5

Posted by on 30 Jan. 2024

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Comment from Hotel Management

1 Feb. 2024 by Emily

Hi Malcolm, Thank you for taking the time to leave a review and thank you for staying with us!We hope to host you again in the future!Kind Regards,Emily – Front Office Supervisor

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The business-friendly Madison Hotel Tower Mill also features a vending machine, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Brisbane hotel is smoke free.

  • 57 guestrooms or units
  • 8 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Brisbane Central Station (1 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Madison Hotel Tower Mill offers 57 accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries. This Brisbane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

  • Private balcony
  • LCD television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Housekeeping (on request)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 9:30 AM.

Madison Hotel Tower Mill has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Sunday - Thursday: 8:00 AM - 10:00 PM
  • Friday - Saturday: 7:00 AM - 10:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Sunday - Thursday: 8:00 AM - 10:00 PM
  • Friday - Saturday: 7:00 AM - 10:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, and debit cards. Cash is not accepted.

Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 12.00–26.00 per person
  • Self parking fee: AUD 15.00 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Metro Hotel Tower
  • Metro Hotel Tower Mill
  • Metro Hotel Tower Mill Spring Hill
  • Metro Tower Hotel
  • Metro Tower Mill
  • Metro Tower Mill Hotel
  • Metro Tower Mill Spring Hill
  • Tower Mill Hotel
  • Madison Hotel Tower Mill Spring Hill
  • Madison Tower Mill Spring Hill
  • Madison Tower Mill
  • Madison Hotel Tower Mill Hotel
  • Madison Hotel Tower Mill Spring Hill
  • Madison Hotel Tower Mill Hotel Spring Hill

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.