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4.3 out of 5

"Good position. Fridge leaked. Holes in cupboards in bathrooms. One bathroom roof not sitting flat. Lifted and flapped when showering. " More

By a verified traveller on Sat 24 Feb 2024

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Hotel Description

Oaks Brisbane Lexicon Suites puts you in the heart of Brisbane, within just a 10-minute stroll of popular attractions like Queen Street Mall and Howard Smith Wharves. Highlights at this aparthotel include an outdoor swimming pool, and in-room kitchens and washers/dryers.

You can enjoy a flat-screen TV with cable channels, and each apartment features a balcony, a dining area, and a sitting area. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A DVD player, a coffee/tea maker, and a hair dryer are also available.

This smoke-free aparthotel offers free WiFi in public areas, a fitness center, and barbecue grills. Added amenities include laundry facilities, dry cleaning/laundry services, and tour/ticket assistance. There's also the convenience of self parking.

Within a 15-minute walk of this 4-star Brisbane Central Business District aparthotel, attractions include Roma Street Parkland and Treasury Casino.

Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max
NZ$228* Per night/room 1 Apr. - 2 Apr.

Apartment, 1 Bedroom (No housekeeping)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Apartment, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 5 Max

Apartment, 2 Bedrooms, Kitchen

Bed Count 2 King Beds Maximum Occupancy 5 Max

Apartment, 2 Bedrooms, Kitchen (No Housekeeping)

Bed Count 2 King Beds Maximum Occupancy 5 Max

Oaks Brisbane Lexicon Suites ratings based on 449 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Oaks Brisbane Lexicon Suites

Everyone (279) Couples (101) Business (4) Family (62) Other (1)
3 out of 5
Good position. Fridge leaked. Holes in cupboards in bathrooms. One bathroom roof not sitting flat. Lifted and flapped when showering.

Posted by on 24 Feb. 2024

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5 out of 5
Had a lovely stay here. Great staff particularly Amy on the front desk. Great facilities as well. Position is paramount so well situated. Loved our stay and will come again.

Posted by on 8 Feb. 2024

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3 out of 5

Posted by on 3 Sep. 2023

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Comment from Hotel Management

23 Sep. 2023 by Oaks Brisbane Lexicon Suites

Dear Kim,Thank you for your 3/5-star review. In order to continually provide our guests with outstanding service, we would love to know more about your experience and any shortcomings you may have experienced. Once again, thank you for taking the time to provide us with a review, and we hope to welcome you again in the future. Warm Regards,Oaks Brisbane Lexicon Suites

4 out of 5
Great location. Well appointed appartment. Bathroom wall had dirt marks and blood but otherwise clean

Posted by on 7 Jun. 2023

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Comment from Hotel Management

17 Jun. 2023 by Gurinder

Dear Jeff, Thank you for taking the time to share your recent experience through Expedia. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Your issues with the pillows has been passed onto housekeeping. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, The Oaks Team

3 out of 5

Posted by on 5 Apr. 2023

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Comment from Hotel Management

21 May 2023 by Oaks Brisbane Lexicon Suites

Dear Julie,Thank you for choosing to stay at our hotel and for taking the time to share your feedback with us. We appreciate your honest rating of 3/5 stars.At our hotel, we strive to provide a comfortable and enjoyable experience for all our guests, and we regret that we may have fallen short of your expectations during your stay.Your feedback is valuable to us as it helps us identify areas for improvement. We would greatly appreciate it if you could provide us with more specific details about your stay, such as the aspects that you found satisfactory and the areas where you believe we could enhance our services.Thank you for choosing our hotel, and we look forward to serving you better in the future.Warm regards,Oaks Brisbane Lexicon Suites

5 out of 5
Loved the location, friendly staff. clean rooms

Posted by on 11 Jan. 2023

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Comment from Hotel Management

12 Jan. 2023 by Jay

Dear Sandra,Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Jay NguyenFront Office ManagerOaks Brisbane Lexicon Suites

4 out of 5
Comfortable and quiet property central to everything you need. Walking distance to gardens and city shopping. Very neat and well kept

Posted by on 3 Jan. 2023

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Comment from Hotel Management

12 Jan. 2023 by Jay

Dear Sandra,Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Jay NguyenFront Office ManagerOaks Brisbane Lexicon Suites

5 out of 5
Great value. Room was perfect. 2 bathrooms with balconies off each bedroom. Parking was easy, pool was heated and the view was brilliant!

Posted by on 16 Nov. 2022

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Comment from Hotel Management

17 Nov. 2022 by Jay

Dear Lauren,Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Jay NguyenFront Office ManagerOaks Brisbane Lexicon Suites

5 out of 5
Good clean property, in a great location... Thanks!

Posted by on 18 Oct. 2022

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Comment from Hotel Management

26 Oct. 2022 by Jay

Dear Paul,Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Jay NguyenFront Office ManagerOaks Brisbane Lexicon Suites

5 out of 5
Great place to stay, walk to Central Station and the city. Great value for money.

Posted by on 24 Sep. 2022

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About the Oaks Brisbane Lexicon Suites

Location 347 Ann Street, Brisbane, QLD 4000

Property Features

Oaks Brisbane Lexicon Suites offers its guests an outdoor pool and a fitness center. WiFi is free in public spaces. Tour/ticket assistance, barbecue grills, and laundry facilities are also featured at Oaks Brisbane Lexicon Suites. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Brisbane aparthotel is smoke free.

  • 1 building
  • 28 guestrooms or units
  • 19 levels
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • BBQ grill(s)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Brisbane Central Station (0.3 km / 0.2 mi)
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Oaks Brisbane Lexicon Suites offers 28 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Rooms are equipped with dial-up internet access (surcharge). Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Dining room
  • Sitting area
  • Flat-screen television
  • Cable channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or closet

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

The front desk is open daily from 6:00 AM - 10:00 PM. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

The front desk at this property is open daily from 6:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 59 per night.
  • Cribs (infant beds) are available for AUD 20.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards, and cash.

For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. The property is professionally cleaned.

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 6:00 AM
  • Front desk closes daily at 10:00 PM
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Smoke detector
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 39 per night (in/out privileges)
  • Extended parking fee: AUD 203 per week
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 20.0 per night
  • Rollaway bed fee: AUD 59 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Lexicon Oaks
  • Oaks Lexicon
  • Oaks Lexicon Apartment Hotel
  • Oaks Lexicon Apartment Hotel Brisbane
  • Oaks Lexicon Brisbane
  • Hotel Oaks Lexicon Apartment
  • Oaks Lexicon Apartment Brisbane
  • Oaks Lexicon Apartment Brisbane
  • Oaks Lexicon Apartment
  • Oaks Lexicon Brisbane
  • Apartment Oaks Lexicon Brisbane
  • Brisbane Oaks Lexicon Apartment
  • Apartment Oaks Lexicon
  • Oaks Lexicon Apartment Hotel
  • Oaks Lexicon Brisbane
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.