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 Brisbane • 1 Room
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Mercure Brisbane Garden City

3.5-star property
18 Macgregor St, Upper Mount Gravatt, QLD 0508 053 286
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4.1 out of 5
Very good!
See all 450 wotif Reviews

"We thought that the security was not up to standard. The hallway to the room was littered with a little bits of paper. The carpet to the room was old ... " More

By a verified traveller on Mon 22 Apr 2024

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Hotel Description

At Mercure Brisbane Garden City you'll be 0.5 km (0.3 mi) from Westfield Garden City Shopping Mall and 3.3 km (2 mi) from Griffith University. Highlights at this hotel include a restaurant, and in-room kitchenettes and free WiFi.

This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk, and a terrace. Other amenities include a snack bar/deli and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:00 AM. There's also the convenience of free self parking.

Places within a 15-minute drive of this 4-star Upper Mount Gravatt hotel include The Gabba and Queen Street Mall.

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
NZ$169* Per night/room 8 May - 9 May

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Mercure Brisbane Garden City ratings based on 450 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mercure Brisbane Garden City

Everyone (276) Couples (76) Business (5) Family (69)
3 out of 5
We thought that the security was not up to standard. The hallway to the room was littered with a little bits of paper. The carpet to the room was old and dated. It was not a good look on the way to our room. We had to check by putting our details on a computer. We would have preferred to be checked in by a welcoming person. The toilet button got stuck on the toilet. There were no coat hangers in our room. The room was very clean though. The coffee machine was broken in the cafe near the reception. The location was perfect for us so close to Garden City Shopping Centre.

Posted by on 22 Apr. 2024

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5 out of 5
good value

Posted by on 17 Mar. 2024

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5 out of 5
Great location and despite the building being older style you can see a fortune is being spent upgrading everything. Definitely be going back, great location, excellent friendly staff and all round great experience.

Posted by on 19 Feb. 2024

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5 out of 5

Posted by on 31 Oct. 2023

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2 out of 5

Posted by on 27 Oct. 2023

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5 out of 5
Lovely helpful staff easy location to get too.

Posted by on 22 Oct. 2023

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3 out of 5
Aircon not working in the room.

Posted by on 15 Oct. 2023

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2 out of 5
Staff friendly but the rooms feel old and need some maintenance attention.

Posted by on 7 Oct. 2023

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3 out of 5

Posted by on 11 Sep. 2023

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4 out of 5

Posted by on 27 Aug. 2023

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About the Mercure Brisbane Garden City

Location 18 Macgregor St, Upper Mount Gravatt, QLD 4122

Property Features

Along with a restaurant, there's a snack bar/deli on site. Public spaces have free WiFi. The business-friendly Mercure Brisbane Garden City also features a terrace, a garden, and laundry facilities. Self parking is free. This 4-star Brisbane hotel is smoke free.

  • 120 guestrooms or units
  • 3 levels
  • Deli
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Kitchenette
  • Snack bar/deli
  • Laundry facilities
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access , Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Brisbane Altandi Station (4.8 km / 3 mi)
  • Parking: Free self parking

Room Amenities

Mercure Brisbane Garden City offers 120 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include dining tables. Beds feature premium bedding. 38-inch Smart televisions come with satellite channels. Accommodations at this 4-star hotel have kitchenettes with microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • In-room kitchenette
  • Sitting area
  • In-room dining (24 hours)
  • Smart television
  • Satellite channels
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.

Mercure Brisbane Garden City has a restaurant on site.

Late night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property provides limited WiFi access up to 1 mbps for up to 4 devices per room. Additional access is available for a fee.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, JCB International, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Contactless check-out is available.

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • LGBTQIA friendly
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 27.5 per person
  • Late check-out fee: AUD 40.00 (subject to availability)
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Travelodge Garden City Hotel Upper Mount Gravatt
  • Travelodge Garden City Upper Mount Gravatt
  • Mercure Brisbane Garden City Hotel
  • Travelodge Hotel Garden City Brisbane
  • Mercure Brisbane Garden City Upper Mount Gravatt
  • Mercure Brisbane Garden City Hotel Upper Mount Gravatt

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 4-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.