"Overpriced for a room looking at a brick wall. Charging guests for parking - last time we'll be staying here. " More
The restaurant, Cucina Vivo, serves Italian cuisine and is open for dinner. At the hotel's own poolside bar, you can stop for a drink. Enjoy access to 2 spa tubs along with a gym and pool loungers. 17513 square feet (1627 square meters) of event facilities include meeting rooms and a conference center, and other business amenities include a business center. Added amenities include free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Each morning buffet breakfast is served between 6:30 AM and 10:00 AM. There's also self parking, along with the convenience of car rentals on site.
With a stay at this 5-star Broadbeach hotel, you'll be 3.5 km (2.2 mi) from Surfers Paradise Beach and 3.7 km (2.3 mi) from Slingshot.
18 Mar. 2024 by The Star Grand
Dear Christine, Warm greetings from the Star gold coast. I am very sorry to hear about your experience during your stay with us regarding the view from your room. I understand how this would have placed a damper on your stay for which i do sincerely apologise for. We do hope to welcome you back to The Star Gold Coast in the near future, it would be my pleasure to offer you a complementary upgrade (subject to availability) on your return stay. I hope you have a pleasant week ahead.Warm Regards,The Star Grand Gold Coast.
The Star Grand at The Star Gold Coast offers its guests 2 spa tubs, an outdoor pool, and a fitness center. There are 8 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a poolside bar. Public spaces have free WiFi. Business amenities include a business center and meeting rooms. Event space at this hotel measures 17513 square feet (1627 square meters) and includes a conference center. A terrace, tour/ticket assistance, and a vending machine are also featured at the luxury The Star Grand at The Star Gold Coast. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 5-star Gold Coast hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
The Star Grand at The Star Gold Coast offers 592 accommodations with espresso makers and safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 65-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers. This Gold Coast hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Cucina Vivo - Overlooking the pool, this restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.
Kiyomi - Overlooking the pool, this fine-dining restaurant specializes in Korean cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Garden Kitchen & Bar - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Nineteen at The Star - Overlooking the ocean, this fine-dining restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Imperial at The Star - Overlooking the garden, this restaurant specializes in Chinese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Room service (during limited hours) is available.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a security system in each accommodation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.