"The Entrance Hall was nice. Staff friendly.Quiet. We stayed in classic room. Beds not comfortable. Pool area needs upgrade. Hotel in good location. Ea ... " More
A day of pampering can include deep-tissue massages, hot stone massages, detox wraps, and body wraps along with access to the spa tub. The restaurant, Coco's Restaurant, is open for breakfast, lunch, and dinner. Lobby Bar is the hotel's own lobby lounge, serving drinks along with light fare. Enjoy the 24-hour gym, spa tub, and pool loungers. 2153 square feet (200 square meters) of event facilities include 11 meeting rooms and conference space. Additionally, you'll find free WiFi in public areas, a snack bar/deli, and laundry facilities. Cooked-to-order breakfast is available daily. There's also self parking, along with the convenience of car rentals on site.
Near this 5-star Cairns Central Business District hotel, you'll find Cairns Central Shopping Centre.
19 Feb. 2024 by Scott G
Thank you for your review Yohaluxmy
19 Feb. 2024 by Scott G
Thank you for your review Robert
30 Jan. 2024 by Scott G
Dear Wenyu,Thank you for sharing your positive experience with us. We're delighted to hear that you found our location excellent and that our staff provided friendly and helpful service during your stay. Ensuring our guests have an enjoyable experience is our top priority, and we're pleased to have met your expectations.We look forward to the opportunity to welcome you back to Pullman Cairns International for another pleasant stay.Warm regards,Scott GrantGeneral ManagerPullman Cairns International
30 Jan. 2024 by Scott G
Thank you for your review Tamara
30 Jan. 2024 by Scott G
Thank you for your review Sezer
4 Jan. 2024 by Chintya
Dear Seongmi,Thank you for taking the time to share your feedback with us. We appreciate your understanding regarding the unavailability of parking during your recent visit, and we apologize for any inconvenience this may have caused. We want to assure you that we do have a car park in the basement area for our guests.To access the parking facility, please visit our reception, and our staff will be more than happy to assist you with the necessary information and instructions.Additionally, we apologize for the oversight regarding the absence of toothbrushes and toothpaste during your stay. We will address this matter with our housekeeping team to ensure that such amenities are readily available for our guests in the future.Thank you again for bringing these concerns to our attention, and we hope to have the opportunity to welcome you back for a more seamless and enjoyable experience.Sincerely,Chintya AngelinaGuest Experience Manager
30 Jan. 2024 by Scott G
Dear Truc Duc,I sincerely apologize for the inconvenience and disappointment you experienced during your stay at Pullman Cairns International. It is disheartening to learn that the service provided by our receptionist did not meet your expectations.Your feedback is valuable to us, and we take this matter seriously. Rest assured that we will address this issue with our team to ensure that such incidents are not repeated in the future. Providing exceptional service is a priority for us, and we regret that we fell short in this instance.We appreciate your feedback and hope to have the opportunity to regain your trust in the future.Warm regards,Scott GrantGeneral ManagerPullman Cairns International
30 Jan. 2024 by Scott G
Dear Danielle,Thank you for sharing your experience with us. We're delighted to hear that you found our beds incredibly comfortable. It's always our aim to provide a restful and enjoyable stay for our guests.We understand the sentiment of leaving a comfortable bed, and we appreciate your kind words. Should your travels bring you back to Cairns, we would be honored to welcome you again to Pullman Cairns International for another comfortable and memorable stay.Warm regards,Scott GrantGeneral ManagerPullman Cairns International
Pullman Cairns International offers its guests a full-service spa, an outdoor pool, and a spa tub. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 2153 square feet (200 square meters) and includes conference space. A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at the luxury Pullman Cairns International. For a fee, parking is available. This 5-star Cairns hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Pullman Cairns International offers 321 accommodations with safes and complimentary newspapers. Rooms open to balconies. 32-inch LED televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
For a fee, guests can enjoy cooked-to-order breakfast daily.
Lobby Bar - This lobby lounge serves light fare only. Happy hour is offered.
Coco's Restaurant - This restaurant serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.
Special check-in instructions:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, and Barclaycard. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.