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Mercure Cairns

4.0 star property
Upscale hotel, walk to Cairns Esplanade

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Mercure Cairns

Photo gallery for Mercure Cairns

Outdoor pool, pool loungers
Superior Room, 1 King Bed | View from room
Breakfast and dinner served, local cuisine
Eco-friendly toiletries, hair dryer, towels
Outdoor pool, pool loungers

Overview of Mercure Cairns

Reviews
7.8

Good

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Check out the area

Map
15 Florence Street, Cairns, QLD, 4870
  • Popular LocationCairns Esplanade4 min walk
  • Popular LocationCairns Central Shopping Centre8 min walk
  • Popular LocationCairns Marlin Marina14 min walk
  • AirportCairns, QLD (CNS-Cairns Intl.)10 min drive

Room options

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | View from room

Standard Room, 2 Single Beds

Highlights

Air conditioning
TV
Ceiling fan
Private bathroom
Hairdryer
Eco-friendly toiletries
Electric kettle
Espresso maker
  • 20 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed

Minibar, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed

Highlights

Air conditioning
TV
Ceiling fan
Private bathroom
Hairdryer
Eco-friendly toiletries
Electric kettle
Espresso maker
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed

Minibar, desk, laptop workspace, iron/ironing board

Executive Room, 1 King Bed

Highlights

Balcony or patio
Separate sitting area
Air conditioning
TV
Ceiling fan
Private bathroom
Hairdryer
Eco-friendly toiletries
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds (1 Queen and 2 Singles)

View from room

Family Room, Multiple Beds (1 Queen and 2 Singles)

Highlights

Balcony or patio
Air conditioning
Kitchenette
Dining table
TV
Ceiling fan
Private bathroom
Hairdryer
  • 44 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Loft, 1 Queen Bed

Loft, 1 Queen Bed | View from room

Loft, 1 Queen Bed

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Dining table
TV
Separate bedroom
Ceiling fan
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | View from room

Standard Room, Multiple Beds

Highlights

Balcony or patio
Air conditioning
TV
Ceiling fan
Private bathroom
Hairdryer
Eco-friendly toiletries
Electric kettle
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
TV
Ceiling fan
Private bathroom
Hairdryer
Eco-friendly toiletries
Electric kettle
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
DoubleTree by Hilton Hotel Cairns
Pool
Kids pool
Free WiFi
Restaurant
4.3 out of 5, Excellent, (1000)
The price is NZ$272
for 1 night
includes taxes & fees
7 May - 8 May
DoubleTree by Hilton Hotel Cairns

About the area

Cairns

Mercure Cairns puts you in the heart of Cairns, within just a 10-minute stroll of popular attractions like Cairns Esplanade and Cairns Central Shopping Centre. Highlights at this hotel include a restaurant, an outdoor swimming pool and a bar/lounge. .The restaurant, The Stanley, serves local cuisine and is open for breakfast and dinner. A meeting room and a business centre are among the business amenities offered. Other amenities include free WiFi in public areas, coffee/tea in a common area and laundry facilities. Each morning full breakfast is served between 6:30 AM and 9:30 AM. There's also the convenience of an airport shuttle. .Within a 20-minute walk of this 4-property class Cairns Central Business District hotel, attractions include Cairns Marlin Marina and Reef Fleet Terminal.

What's nearby

  • Cairns Esplanade - 4 min walk
  • Cairns Night Markets - 7 min walk
  • Cairns Central Shopping Centre - 8 min walk
  • Cairns Marlin Marina - 14 min walk
  • Reef Fleet Terminal - 15 min walk

Getting around

  • Cairns Station - 13 min walk
  • Cairns, QLD (CNS-Cairns Intl.) - 10 min drive

Restaurants

  • Atrium - 4 min walk
  • Dundee’s at the Cairns Aquarium - 2 min walk
  • The Courtyard - 7 min walk
  • The Vine Room - 5 min walk
  • Villa Romana Trattoria - 7 min walk

About this property

Mercure Cairns

Upscale hotel, walk to Cairns Esplanade
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available.

WiFi is free in public spaces. An outdoor pool, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Mercure Cairns. An airport shuttle (available on request) is available for a fee.

This 4-star Cairns hotel is smoke free.

  • 75 guestrooms or units
  • 3 levels
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • 1 conference room
  • Dining venue
Mercure Cairns offers 75 air-conditioned accommodations with minibars and espresso makers. Satellite televisions are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Languages

English, Filipino, French, Italian, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge) from 3:30 AM to 11:30 PM on request

Food and drink

  • Daily full breakfast available 6:30 AM–9:30 AM for a fee: AUD 19–27 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Stanley

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • Lift

More

  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 55-inch TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1.1 per cent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30 per day.
  • Cots (infant beds) are available for AUD 20.0 per stay.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately AUD 19 to 27 per person
  • Airport shuttle fee: AUD 15 per person (one-way)
  • Airport shuttle fee per child: AUD 15 (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 20.0 per stay
  • Rollaway bed fee: AUD 30 per day
  • Credit card charges are subject to a surcharge of 1.1 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, JCB International and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Cairns ibis Styles
ibis Styles Cairns
ibis Styles Hotel Cairns
All Seasons Cairns
ibis Styles Cairns Hotel
ibis Styles Cairns
Mercure Cairns Hotel
Mercure Cairns Cairns
Mercure Cairns Hotel Cairns

Frequently asked questions

What is the cancellation policy at Mercure Cairns?

Mercure Cairns offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Cairns?

As of 23 Apr 2024, prices found for a 1-night stay for 2 adults at Mercure Cairns on 3 May 2024 start from NZ$240.10, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Mercure Cairns?

The closest beach to Mercure Cairns is Palm Cove Beach (21 km).

Does Mercure Cairns have a pool?

Mercure Cairns has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Is Mercure Cairns family-friendly?

You bet! With amenities like laundry facilities and an outdoor pool, as well as cots/infant beds in the guestrooms, it's no surprise Mercure Cairns is a hit with families.

Does Mercure Cairns serve breakfast?

Yep, full breakfast is available daily between 6:30 AM and 9:30 AM.

Is there a free airport shuttle available at Mercure Cairns?

No, but there's an airport shuttle that runs from 3:30 AM - 11:30 PM on request for a fee.

Is there a bar or restaurant at Mercure Cairns?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Mercure Cairns?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Are pets allowed at Mercure Cairns?

No, pets are not allowed.

Mercure Cairns Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 15 out of 47 reviews" "
Rating 8 - Good. 15 out of 47 reviews" "
Rating 6 - Okay. 12 out of 47 reviews" "
Rating 4 - Poor. 5 out of 47 reviews" "
Rating 2 - Terrible. 0 out of 47 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Great family room with everything we needed. Close to town The lift was a little scary and may need some work
Stayed 1 night in Mar 2024

8/10 Good

Min Min

Travelled with family and small children
Liked: Cleanliness, amenities
We checkin at 2pm, room still not available. Family room is big and nice. Swimming pool is a little small.
Stayed 3 nights in Jan 2024

4/10 Poor

Cassia

Travelled with partner
Disliked: Staff & service, property conditions & facilities
The member of the staff that did my check-in and check-out was rude and arrogante with no skill to work at a front desk. Mercure Cairns is also quite expensive comparatively with other hotels that provide better accommodation, nicer pools and common areas for similar price or less. The lift was broken during my stay. Car park is an extra cost whilst most of the hotels of similar category in Cairns provide free parking.
Stayed 2 nights in Jan 2024

4/10 Poor

James

Disliked: Cleanliness, staff & service, room comfort
Poor & overpriced experience
Poor experience for three reasons; - Cleanliness was poor; you could see dust on the shelves where they clearly hadn't cleaned for ages & the floor can't have been mopped as it left our feet/socks dirty. - The WiFi was useless - Not very comfortable night sleep as the bed was on wheels so moved around & you could hear all the other guests doors slamming. - The staff were unfortunately completely clueless about basic things like how to operate the laundry machine or if early check in was possible. This would've been fine if this was a really budget hotel but we paid £150 night for it! So very overpriced for what it is.
Stayed 2 nights in Dec 2023

10/10 Excellent

Kane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location close to nightlife
Comfortable stay in heart of Cairns CBD. Just a walk to the pubs and restaurants.
Stayed 2 nights in Dec 2023

8/10 Good

lynette

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Close to esplanade with all the eateries which was so handy for the one night
Stayed 1 night in Dec 2023

8/10 Good

carlo

Comfy new mattress and nice large smart tv, unfortunately the air conditioning leaked a lot of water during the night and is unsafe.
Stayed 1 night in Nov 2023

10/10 Excellent

Rosina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything in walking distance.
Stayed 3 nights in Nov 2023

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We were worried about having to park our car on the street each night because there wasn't enough parking inside.
Stayed 2 nights in Nov 2023

10/10 Excellent

Damian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Mercure is well positioned, only a short walk to the Esplanade and the train station for our trip to Kuranda. The staff were lovely, we had dinner 2 nights, having the specials available on those nights which we enjoyed. We also had breakfast 3 mornings which we also enjoyed. The meals/pool area was a great place to relax. Overall we were very happy with our stay and would stay again when next visiting Cairns.
Stayed 4 nights in Oct 2023