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3.5 out of 5

"The room was in poor condition, old, smelly, bathroom waterfaucets leaking and dripping. Needs urgent facelift. " More

By a verified traveller on Mon 15 Jan 2024

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Hotel Description

Ramada By Wyndham Cairns City Centre puts you in the heart of Cairns, steps from Cairns Esplanade and within a 10-minute stroll of Cairns Central Shopping Centre. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free self parking.

The restaurant, Treasure Court Seafood, serves Regional cuisine and is open for breakfast and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the 24-hour gym and pool loungers. Business travelers can take advantage of meeting rooms, a conference center, and a business center. Other amenities include free WiFi in public areas, a snack bar/deli, and laundry facilities. Each morning buffet breakfast is served between 6 AM and 9:00 AM. There's also the convenience of extended parking.

Within a 30-minute drive of this 4-star Cairns Central Business District hotel, attractions include Cairns Marlin Marina and Palm Cove Beach.

City Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$146* Per night/room 22 Apr. - 23 Apr.

Honeymoon Studio Suite, 1 King Bed, Tower

Bed Count 1 King Bed Maximum Occupancy 3 Max

Plantation Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, Tower

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Ramada By Wyndham Cairns City Centre ratings based on 248 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Ramada By Wyndham Cairns City Centre

Everyone (143) Business (1) Couples (58) Family (22)
3 out of 5
The room was in poor condition, old, smelly, bathroom waterfaucets leaking and dripping. Needs urgent facelift.

Posted by on 15 Jan. 2024

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3 out of 5
The breakfast was very poor , not worth having

Posted by on 13 Jan. 2024

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4 out of 5
Close to the city, nice bathroom but bed was too hard maybe invest in matress toppers.

Posted by on 12 Dec. 2023

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1 out of 5
Bed bugs in the bed so I couldn't sleep there and had to find alternative accommodation.

Posted by on 23 Nov. 2023

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4 out of 5

Posted by on 17 Nov. 2023

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4 out of 5
All I can say is their was to much light in the room from the outside

Posted by on 16 Nov. 2023

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5 out of 5
Well located hotel. Efficient and friendly reception staff. property is a little dated but offered good value for money for our short stay. Spacious room with balcony, good linens, pool was a nice temperature, not too warm not too cool.

Posted by on 4 Nov. 2023

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4 out of 5
Position and price

Posted by on 4 Nov. 2023

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4 out of 5
The overall condition and the ambience of the property and its proximity to city centre. WiFi service was not good - disrupted and weak.

Posted by on 20 Oct. 2023

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5 out of 5
A comfortable, clean, quiet hotel within easy walking of restaurants and shops. I thought this place was fine and don’t really understand the negative reviews on here.

Posted by on 8 Oct. 2023

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About the Ramada By Wyndham Cairns City Centre

Location Cnr Abbott And Florence Street, Cairns, QLD 4870

Property Features

Ramada By Wyndham Cairns City Centre offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A business center and meeting rooms are available. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Ramada By Wyndham Cairns City Centre. Self parking is free. Smoking is allowed in designated areas at this 4-star Cairns hotel.

  • 92 guestrooms or units
  • 2 buildings
  • Meeting rooms
  • Built in 1985
  • Deli
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking

Transport

  • Train station: Cairns Station (1.5 km / 0.9 mi)
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Ramada By Wyndham Cairns City Centre offers 92 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature premium bedding. 28-inch LCD televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 9:00 AM.

Treasure Court Seafood - This restaurant specializes in Regional cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per day.
  • Cribs (infant beds) are available for AUD 15.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, cash, and mobile payments. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Parking height restrictions apply
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Mobile payments
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 20 per person
  • Extended parking fee: AUD 10 per day
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Cairns
  • The Hotel Cairns
  • Ramada By Wyndham Cairns City
  • Ramada By Wyndham Cairns City Centre Hotel
  • Ramada By Wyndham Cairns City Centre Cairns
  • Ramada By Wyndham Cairns City Centre Hotel Cairns
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.