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3.7 out of 5

"Service very average my daughter paid $280 for the night we paid $460 for same night no parking no breakfast included breakfast buffet only rooms date ... " More

By a verified traveller on Thu 21 Mar 2024

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Hotel Description

At Rydges Canberra you'll be within just a 15-minute stroll of Manuka Shopping Centre and Manuka Oval. Highlights at this Art Deco hotel include a restaurant, an indoor swimming pool, and a gym.

The restaurant, The George Grill, serves local cuisine. The George Bar is the hotel's own bar, serving drinks along with lunch and dinner. Enjoy the gym, spa tub, and sauna. 2153 square feet (200 square meters) of event facilities include 2 meeting rooms and a conference center. Additionally, you'll find free WiFi in public areas, a coffee shop/cafe, and laundry facilities. Full breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of self parking.

Attractions within a 10-minute drive of this Forrest hotel include Parliament House and Canberra Centre.

Superior Twin Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max
NZ$169* Per night/room 8 Apr. - 9 Apr.

Executive King Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room (King)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite

Bed Count room.options.bedSize.SofaBed Maximum Occupancy 4 Max

Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Rydges Canberra ratings based on 205 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Rydges Canberra

Everyone (87) Couples (37) Family (39)
3 out of 5
Service very average my daughter paid $280 for the night we paid $460 for same night no parking no breakfast included breakfast buffet only rooms dated

Posted by on 21 Mar. 2024

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Comment from Hotel Management

21 Mar. 2024 by ali

Dear Gene,Thank you for providing us with your feedback regarding your recent stay at our hotel. We sincerely apologize for the discrepancies in pricing and the lack of amenities included in your respective bookings. It's disheartening to hear that your experience did not meet your expectations, and we deeply regret any inconvenience this may have caused.We understand your disappointment with the discrepancies in pricing and the lack of parking and breakfast included in your daughter's booking, despite paying a substantial amount for the room. Your feedback regarding the dated rooms and the average level of service is duly noted, and we apologize for any shortcomings you encountered during your stay.Ensuring our guests receive a comfortable and enjoyable experience is our top priority, and we regret that we were not able to provide this for you on this occasion. Please rest assured that your concerns will be addressed with our team to prevent similar issues from occurring in the future.We appreciate you bringing these matters to our attention, and we apologize for any inconvenience and disappointment caused. If there is anything else we can do to assist you or if you would like to discuss your experience further, please do not hesitate to contact us directly.Once again, we apologize for the shortcomings you experienced and appreciate your feedback. We hope to have the opportunity to welcome you back in the future and provide you with a more satisfactory experience.Warm regards,Ali Duty Manager Rydges Canberra

4 out of 5
I didn’t like that parking is not free.

Posted by on 18 Mar. 2024

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Comment from Hotel Management

21 Mar. 2024 by ali

Dear Cris,Thank you for taking the time to provide us with your feedback following your recent stay at our hotel. We appreciate your honesty and value your input as it helps us to continuously improve our services.We're pleased to hear that you had an overall positive experience during your stay. However, we apologize for any inconvenience caused by the parking fees. While we do offer parking facilities for the convenience of our guests, we understand that additional charges may not have been to your liking.Your feedback regarding the parking fees is duly noted, and we will take it into consideration as we review our policies to ensure they align with the expectations of our guests.Thank you for bringing this matter to our attention, and please accept our apologies for any inconvenience it may have caused. If there are any other aspects of your stay that we can assist with or if you have any further feedback to share, please don't hesitate to reach out to us directly.We appreciate your patronage and hope to have the opportunity to welcome you back for another enjoyable stay in the future.Warm regards,Ali Duty Manager Rydges Canberra

4 out of 5
The staff were friendly and helpful and the pool and all the public areas were great. The building is looking pretty tired and in need of some TLC.

Posted by on 11 Mar. 2024

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Comment from Hotel Management

21 Mar. 2024 by ali

Dear Kate,Thank you for taking the time to share your feedback with us following your recent stay at our hotel. We're pleased to hear that you enjoyed the friendliness and helpfulness of our staff, as well as the amenities such as the pool and public areas.However, we apologize for any inconvenience caused by the condition of the building. Your feedback regarding its appearance is important to us, and we will certainly take it into consideration as we strive to improve our facilities.Please know that your satisfaction is our top priority, and we appreciate your understanding as we work to address these concerns. If there is anything else we can do to enhance your experience or if you have any further feedback to share, please don't hesitate to reach out to us directly.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for an even better experience in the future.Warm regards,AliDuty ManagerRydges Canberra

3 out of 5
It was quite hot the weekend we stayed here and air conditioning was poor and ineffective

Posted by on 10 Mar. 2024

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Comment from Hotel Management

21 Mar. 2024 by ali

Dear Linda,Thank you for sharing your feedback with us regarding your recent stay at our hotel. We appreciate your honest review and apologize for any discomfort you experienced due to the poor effectiveness of the air conditioning during your stay.Maintaining a comfortable environment for our guests is a top priority, and we regret that we fell short in this regard. Please rest assured that we will investigate the issue with our air conditioning system to ensure it is functioning optimally and effectively cooling all areas of the hotel.We apologize for any inconvenience this may have caused you and appreciate your understanding. If there is anything else we can do to assist you or if you have any further feedback to share, please do not hesitate to contact us directly.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more enjoyable experience in the future.Warm regards,AliDuty ManagerRydges Canberra

5 out of 5
Everything is close 😊, staff are friendly and very helpful.

Posted by on 2 Mar. 2024

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Comment from Hotel Management

21 Mar. 2024 by ali

Dear Rachel,Thank you for sharing your feedback with us regarding your recent stay at our hotel.We are delighted to hear that you had a wonderful experience and that you found our location convenient for your needs. Our team works hard to ensure that our guests have everything they need within reach, and we are pleased that you appreciated the proximity of amenities and attractions.Additionally, we are thrilled to hear that our staff members left a positive impression on you with their friendliness and helpfulness. Providing exceptional service is at the core of what we do, and it brings us great joy to know that our team contributed to making your stay enjoyable.Your kind words mean a lot to us, and we will be sure to pass along your compliments to our staff. It was a pleasure having you as our guest, and we hope to welcome you back for another fantastic stay in the future.If there is anything we can assist you with before your next visit, please don't hesitate to reach out to us.Warm regards,AliDuty ManagerRydges Canberra

5 out of 5
An excellent facility with first class staff. Convenient to Parliament House and other key Canberra facilities.

Posted by on 29 Feb. 2024

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Comment from Hotel Management

21 Mar. 2024 by ali

Dear Tom,Thank you for your glowing review following your recent stay at our hotel.We are thrilled to hear that you had an excellent experience and that our facility and staff met your expectations. Providing first-class service to our guests is our top priority, and we are delighted that our team members were able to make your stay memorable.We are also pleased to know that our hotel's location proved convenient for your visit to Parliament House and other key facilities in Canberra. We strive to offer our guests both comfort and convenience, and we are glad that you found our location to be advantageous.Your positive feedback is truly appreciated, and we will be sure to share your kind words with our team. It was a pleasure having you as our guest, and we hope to welcome you back for another outstanding stay in the future.If there is anything we can assist you with before your next visit, please do not hesitate to reach out to us.Warm regards,AliDuty ManagerRydges Canberra

3 out of 5

Posted by on 24 Feb. 2024

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Comment from Hotel Management

21 Mar. 2024 by ali

Dear Tiffany,Thank you for taking the time to provide us with your feedback regarding your recent stay at our hotel.We're sorry to learn that your experience didn't fully meet your expectations and that you rated it as 3/5. We take all guest feedback seriously, as it helps us identify areas where we can improve and better serve our guests in the future.If there are specific aspects of your stay that you feel we could have done better, we would greatly appreciate any additional information you can provide. Your insights are invaluable to us as we strive to enhance our guest experience.Please accept our sincerest apologies for any shortcomings you may have experienced, and rest assured that we will take your feedback into account as we work to make improvements.Thank you again for sharing your thoughts with us. We hope to have the opportunity to welcome you back in the future and provide you with a more satisfying stay.Warm regards,AliDuty ManagerRydges Canberra

5 out of 5

Posted by on 22 Feb. 2024

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Comment from Hotel Management

21 Mar. 2024 by ali

Dear Andy,Thank you for taking the time to provide us with your feedback. We are thrilled to hear that you had such a wonderful experience during your recent stay at our hotel.It's fantastic to know that you found everything to your satisfaction and that you rated your experience as 5/5. Providing exceptional service and ensuring our guests have a comfortable and enjoyable stay is our top priority, and we're delighted that we were able to meet your expectations.We truly appreciate your kind words and are grateful for your support. Should you ever find yourself in the area again, we would be honored to welcome you back for another fantastic stay.Thank you once again for choosing to stay with us.Warm regards,AliDuty ManagerRydges Canberra

5 out of 5
Excellent

Posted by on 10 Feb. 2024

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Comment from Hotel Management

11 Feb. 2024 by aa

Good evening Javid,hank you for your outstanding 5/5 rating! We're thrilled to hear that you had an excellent experience at Rydges Canberra. If there's anything specific you loved about your stay or any feedback you'd like to share, feel free to let us know. We appreciate your positive review and look forward to welcoming you back for another exceptional stay.Regards,AliDuty ManagerRydges Canberra

5 out of 5
Its location

Posted by on 7 Feb. 2024

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Comment from Hotel Management

11 Feb. 2024 by aa

Good evening Mark,Thank you for your fantastic 5/5 rating! We're thrilled to know you had a wonderful experience at Rydges Canberra. If the location played a significant role in your satisfaction, we're delighted to have met your expectations. We look forward to welcoming you back for another excellent stay.Regards,AliDuty ManagerRydges Canberra

Property Features

As a guest of Rydges Canberra, you'll find an indoor pool, a health club, a spa tub, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 2153 square feet (200 square meters) and includes a conference center. The business-friendly Rydges Canberra also features multilingual staff, a garden, and a fireplace in the lobby. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Rydges Canberra was completed in September 2020. This Art Deco Canberra hotel is smoke free.

  • 1 building
  • 186 guestrooms or units
  • 3 levels
  • 2153 sq ft of conference space
  • 200 sq m of conference space
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Garden
  • Fireplace in lobby
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Kingston Canberra Station (2.5 km / 1.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Rydges Canberra offers 186 accommodations with hair dryers and irons/ironing boards. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature premium bedding. 30-inch flat-screen televisions come with satellite channels. Bathrooms include showers and complimentary toiletries. This Canberra hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Sitting area
  • Pillowtop beds
  • Flat-screen television
  • Satellite channels
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:00 AM.

The George Grill - This restaurant specializes in local cuisine. Guests can enjoy drinks at the bar.

The George Bar - This bar specializes in local cuisine and serves lunch, dinner, and light fare. Open select days.

Breakfast by The George - This restaurant serves breakfast only. Guests can enjoy drinks at the bar. Open daily.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Guests under 18 years old are not allowed in the health club.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. This property uses solar energy, plus a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Children stay free
  • Parking height restrictions apply
  • Number of children who can stay for free – 2
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Renewable energy source - solar
  • Grey water recycling system
  • Security system
  • LGBTQIA friendly
  • Children stay free - maximum age 11
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately AUD 34 for adults and AUD 15 for children
  • Self parking fee: AUD 18 per night
  • Credit card charges are subject to a surcharge of 1.50 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Capital Hill Rydges
  • Rydges Capital Hill
  • Rydges Hotel Capital Hill
  • Rydges Capital Hill Hotel

You should know

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.