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 Isla Mujeres •1 Room
 Isla Mujeres • 1 Room
Book online or call 0508 053 286 Phone Number

Na Balam Hotel

3-star property
Calle Zazil-ha No. 118, Isla Mujeres, QROO 0508 053 286
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Hotel Description

A family-friendly stay in Isla Mujeres awaits you at Na Balam Hotel. Within steps you'll find North Beach and Isla Mujeres Ferry Terminal within a 15-minute stroll. Highlights at this beach hotel include a restaurant, an outdoor swimming pool, and free self parking.

Oceanvs serves Mediterranean cuisine and is open for brunch, lunch, and dinner. At the hotel's own lounge bar or beach bar, you can enjoy a drink. Other amenities include free WiFi in public areas, a terrace, and a garden. There's also free extended parking, along with the convenience of an airport shuttle.

With a stay at this Centro - Supmza 001 hotel, you'll be 14.6 km (9.1 mi) from Ultramar Ferry Puerto Juárez and 23.8 km (14.8 mi) from Langosta Beach.

Poolside Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max
NZ$464* Per night/room 23 Apr. - 24 Apr.

Two Bedroom Suite

Bed Count 2 King Beds Maximum Occupancy 5 Max

Poolside Suite

Bed Count 2 Full Beds Maximum Occupancy 6 Max

About the Na Balam Hotel

Location Calle Zazil-ha No. 118, Isla Mujeres, QROO 77400

Property Features

There's a restaurant on site. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Public spaces have free WiFi. An airport shuttle (available on request) and a ferry terminal shuttle are available for a fee. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the family-friendly Na Balam Hotel. Free self parking is available. This Isla Mujeres hotel is smoke free.

  • 21 guestrooms or units
  • 2 levels
  • 7 buildings
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Umbrellas for the pool
  • Front desk (limited hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking

Transport

  • Property shuttles: Airport shuttle and ferry terminal shuttle
  • Parking: Free self parking and extended parking

Room Amenities

Na Balam Hotel offers 21 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers and complimentary toiletries. Housekeeping is offered daily and hair dryers can be requested.

  • Flat-screen television
  • Satellite channels
  • Shower
  • Housekeeping (daily)
  • Hair dryer available
  • Safe
  • Toiletries (free)
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ceiling fan
  • Unique furnishings
  • Unique decor

Food & Drink

Oceanvs - This beachfront wine bar specializes in Mediterranean cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11 PM

Special check-in instructions:

This property offers transfers from the ferry terminal and airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7 AM - 11 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Na Balam Hotel offers transfers from the ferry terminal and airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. The front desk at this property is open daily from 7 AM - 11 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets and service animals are not allowed at Na Balam Hotel

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No lifts
  • Children stay free
  • Service animals not allowed
  • Number of children who can stay for free – 2
  • Front desk opens daily at 7 AM
  • Front desk closes daily at 11 PM
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 12
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 120 per vehicle (roundtrip)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • balam Hotel
  • Beach Hotel na balam Isla Mujeres
  • Beach na balam
  • Beach na balam Isla Mujeres
  • Hotel Na Balam Beach
  • Na Balam Beach Isla Mujeres
  • Na Balam Hotel Hotel
  • Na Balam Hotel Isla Mujeres
  • Na Balam Beach Hotel Villas
  • Na Balam Hotel Hotel Isla Mujeres

You should know

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.