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A luxury stay in Puerto Morelos awaits you at Dreams Natura Resort & Spa - All Inclusive. Within steps you'll find West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Arrecife de Puerto Morelos National Park. Highlights at this all-inclusive resort include 9 restaurants, 7 bars/lounges, and a full-service spa.
A relaxing visit to Dreams SPA by Pevonia can include deep-tissue massages, hot stone massages, and body scrubs along with access to the sauna and spa tub. The buffet restaurant, World Cafe Buffet, serves international cuisine and is open for breakfast, lunch, and dinner. At the resort's own poolside bar, you can stop for a drink. Spend the day at the beach and enjoy the 2 spa tubs, free water park, and outdoor swimming pool. Other amenities include free WiFi in public areas, a gym, and a free manager's reception. Bring your pet along and take advantage of this property's pet-friendly amenities including food and water bowls and an off-leash area. There's also the convenience of free valet parking.
Within a 20-minute drive of this 4.5-star Puerto Morelos resort, attractions include Moon Palace Golf Club and Ventura Park Cancun.
All on-site activities, facilities and equipment included
All non-motorised water sports included
Kayaking included
24-hour room service
Fitness facilities included
Aerobics classes/lessons included
Dancing classes/lessons included
Theme parties included
All meals served buffet style
Buffet and à la carte dining
All available beverages included
Minibar beverages - restrictions apply
Golf not included
Kids club included
Property Features
Dreams Natura Resort & Spa - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Dreams Natura Resort & Spa - All Inclusive offers its guests a full-service spa, a complimentary water park, and 2 spa tubs. There are 9 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 7 bars/lounges and a poolside bar. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces. Event space at this resort measures 12208 square feet (1134 square meters) and includes a conference center. An outdoor pool, a children's pool, and a health club are also featured at the luxury Dreams Natura Resort & Spa - All Inclusive. You'll have access to the outdoor pool at a partner property. Self parking and valet parking are free. This 4.5-star Puerto Morelos resort is smoke free.
553 guestrooms or units
8 levels
9 dining venues
7 bars or lounges
12208 sq ft of conference space
1134 sq m of conference space
Built in 2020
Manager's reception (free)
Deli
Kid's club (free)
Supervised kid's activities (free)
Cabanas by the pool (surcharge)
Poolside lounge chairs
Umbrellas for the pool
Conference center
Coffee in lobby
Dry cleaning
Self-service laundry
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Wedding services available
Game room or arcade
Pool or billiards table
Terrace
Garden
Gift shop
Beauty salon
Computer for guest use
ATM
Onsite shopping
Bellhop
Elevator
No smoking on site
Bar by the pool
Swim-up bar
Family Friendly Amenities
Family property
Free water park access
Number of outdoor pools - 1
Children's pool
Lazy river
Waterslide
Supervised childcare/activities (free)
Free WiFi
Children's club (free)
Snack bar/deli
Laundry facilities
In-room childcare (surcharge)
Arcade/game room
Playground on site
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
, Free valet parking
Transport
Parking: Free valet parking and self parking
Room Amenities
Dreams Natura Resort & Spa - All Inclusive offers 553 air-conditioned accommodations with free minibar items and laptop-compatible safes. Beds feature down comforters and premium bedding. Smart televisions are featured in guestrooms. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.
Stocked minibar (free)
In-room dining (limited hours)
Smart television
Coffee maker
Luxury bedding
Hypo-allergenic bedding
Down blanket
Shower
Cribs (free)
Rollaway beds (free)
Housekeeping (daily)
Nightly turndown service
Local calls (free)
Childcare in room (surcharge)
Hair dryer
Laptop safe
Slippers
Toiletries (free)
Telephone
Iron and ironing board
Blackout drapes
Air conditioning
Ceiling fan
Food & Drink
The resort hosts a free manager's reception daily.
World Cafe Buffet - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Himitsu (Pan-Asian) - This restaurant specializes in Pan-Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Bluewater Grill - This poolside restaurant specializes in barbecue and serves brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Bordeaux (French cuisine) - This restaurant specializes in French cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Oceana - Overlooking the garden, this restaurant specializes in seafood and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open select days.
Room service (during limited hours) is available.
Spa Services
Body treatments
Facial treatments
Number of treatment rooms 8
Outdoor treatment areas
Couples treatment rooms
Massages on beach
Manicures and pedicures
Body scrubs
Aromatherapy treatments
Hydrotherapy treatments
Sauna in spa
Spa tub in spa
Massages
Minimum age to access spa is 12
Hot stone massage
Deep tissue massage
Swedish massage
Steam room in spa
Thai massage
Sports massage
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-in time ends at midnight
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Free rollaway/extra beds!
Free cribs (infant beds)!
Pet Policy
Pets: USD 65 per pet, per night, plus a deposit of USD 65 per night
Only dogs are allowed
Maximum 1 (weight limit: 22 lbs per pet)
Pets cannot be left unattended
Food and water bowls and an off-leash area are available
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking and access to the heated pool. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Cashless payment methods are available for all transactions.
Pets allowed in specific rooms only
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards not accepted
Staffed front desk
Pets cannot be left unattended
Heated pool access
Property is cleaned with disinfectant
Staff wear personal protective equipment
Protective clothing is available for guests
Masks are available for guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is not available
Property does not follow regional sanitisation guidelines
Property does not follow a brand or regulatory agency's sanitisation guidelines
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are not available
No gap period between guests' stays
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
Property follows sanitisation practices of Safe Travels (WTTC - Global)
Cashless transactions are available
Food service has been amended for enhanced safety
Onsite COVID-19 testing (Antigen) is available
Reservations are required for on-site COVID-19 testing
Comprehensive recycling policy
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet deposit: USD 65 per night
Pet fee: USD 65 per pet, per night
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Now Natura Riviera Cancun
Now Natura Riviera Cancun Puerto Morelos
Now Natura Riviera Cancun Hotel Puerto Morelos
Now Natura Riviera Cancun Hotel
You should know
Pool access available from 8:00 AM to 8:00 PM.
Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
For stays on 1 January, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
Registered guests are the only ones allowed to be in guestrooms.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions
Dreams Natura Resort & Spa - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.
Yep, Dreams Natura Resort & Spa - All Inclusive has a free self car park and free valet parking.
The closest beach to Dreams Natura Resort & Spa - All Inclusive is Delfines Beach (15.1 km).
Yep, Dreams SPA by Pevonia is available for guests. It has 2 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as Swedish massages.
Yep, and guests recommend it! Dreams Natura Resort & Spa - All Inclusive has a pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 8:00 AM to 8:00 PM.
Yep, this property has a waterslide!
Dreams Natura Resort & Spa - All Inclusive features 2 hot tubs, a health club and an outdoor pool. All guestrooms come with premium bedding and free minibar items.
A hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Dreams Natura Resort & Spa - All Inclusive.
You bet! With amenities like a free kids' club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise Dreams Natura Resort & Spa - All Inclusive is a hit with families.
No, Dreams Natura Resort & Spa - All Inclusive does not offer an airport shuttle service.
Yep, they've got a poolside bar and 9 restaurants. Pre dinner cocktails anyone?
Check-in begins at 3:00 PM. Check-out time is noon.
Dogs are welcome at Dreams Natura Resort & Spa - All Inclusive, with dog exercise areas and food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 10 kg per pet.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
