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Hotel Description

At Hotel Ojo de Agua you'll be within steps of Ojo de Agua Beach and Arrecife de Puerto Morelos National Park. Highlights at this beachfront hotel include a restaurant and an outdoor swimming pool.

Spend the day at the beach and enjoy the onsite pool loungers. Other amenities include free WiFi in public areas, a 24-hour front desk, and a terrace. Continental breakfast is available daily between 8:00 AM and 11:30 AM. There's also the convenience of an airport shuttle.

Within a 30-minute drive of this 3-star Puerto Morelos hotel, attractions include Moon Palace Golf Club and Maroma Beach.

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room, Sea View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Family Room

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Ojo de Agua ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel Ojo de Agua

Everyone (1)
5 out of 5

Posted by on 17 Jan. 2020

Was this review helpful to you?
Comment from Hotel Management

22 Jan. 2020 by Collection O Hotel Ojo de Agua

Hola. Agradecemos tu visita y que te tomaras el tiempo de evaluarnos, nos complace saber que disfrutaste de tu estancia con nosotros. Esperamos que pronto nos visites nuevamente.¡Saludos! Atendió Miguel Q.

Property Features

There's a restaurant on site. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, a terrace, and tour/ticket assistance are also featured at Hotel Ojo de Agua. This 3-star Puerto Morelos hotel is smoke free.

  • 35 guestrooms or units
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • Outdoor picnic space
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Airport shuttle

Room Amenities

Hotel Ojo de Agua offers 35 air-conditioned accommodations with safes and hair dryers. Accommodations offer separate sitting areas and include desks. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

  • Sitting area
  • Flat-screen television
  • Cable channels
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 8:00 AM to 11:30 AM.

Hotel Ojo de Agua has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Hotel Ojo de Agua offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Hotel Ojo de Agua

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Children stay free
  • Service animals not allowed
  • One child stays free
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Smoke detector
  • Children stay free - maximum age 6
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 220 for adults and MXN 150 for children
  • Airport shuttle fee: MXN 800 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: MXN 1 (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ojo Agua Beach Front Hotel Puerto Morelos
  • Ojo Agua Beach Front Hotel
  • Ojo Agua Beach Front Puerto Morelos
  • Ojo Agua Beach Front
  • Hotel Ojo de Agua Hotel
  • Collection O Hotel Ojo de Agua
  • Hotel Ojo de Agua Puerto Morelos
  • Hotel Ojo de Agua Hotel Puerto Morelos

You should know

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.