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4.5 out of 5

"Staff are very rude, if you are a smoker don’t stay at the quest " More

By a verified traveller on Sat 09 Jul 2022

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Hotel Description

At Quest Hotel & Conference Center you'll be within just a 15-minute stroll of popular places like Ayala Center and Waterfront Cebu City Casino. Highlights at this Art Deco hotel include a full-service spa, a restaurant, and an outdoor swimming pool.

At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym and pool loungers. Business travelers can take advantage of meeting rooms and a business center. Added amenities include free WiFi in public areas, spa services, and laundry facilities. Each morning buffet breakfast is served between 6 AM and 10 AM. There's also free self parking, along with the convenience of an airport shuttle.

Attractions within a 10-minute drive of this 3-star Cebu hotel include SM City Cebu and SM Seaside City Cebu.

Deluxe Double or Twin Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$72* Per night/room 10 Apr. - 11 Apr.

Premier Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Single Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premier Single Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Quest Hotel & Conference Center ratings based on 4 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Quest Hotel & Conference Center

Everyone (1) Family (1)
5 out of 5

Posted by on 5 Mar. 2023

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Comment from Hotel Management

16 Mar. 2023 by Quest Management

Dear Ms. Jasmin,Thank you very much for a great review of our hotel. We are delighted to hear that you enjoyed your stay! We look forward to welcoming you back to Quest Cebu!Best Regards,

3 out of 5
Staff are very rude, if you are a smoker don’t stay at the quest

Posted by on 9 Jul. 2022

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Comment from Hotel Management

4 Aug. 2022 by Quest Management

Dear Andrew, Greetings! We are sad to learn of your experience with our staff. Our hotel have allocated smoking area for guests convenience.I wish I have learned your concern during your stay as we will do our best to rectify the issue.

5 out of 5
I HAD GREAT STAY AT THE QUEST HOTEL.ALL STAFF WERE FANTASTIC AND VERY HELPFULL.THE ROOM WAS VERY CLEAN AND AND FOOD WAS ALWAYS GOOD.PLEASE KEEP THE GREAT WORK YOU DO.PLEASE THANK ALL STAFF.I WILL BE COMING BACK.

Posted by on 8 Jan. 2020

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Comment from Hotel Management

10 Feb. 2020 by Quest Management

Thank you for staying at Quest Cebu and for highlighting our staff, our rooms and our wide buffet selection. It was great of you to point out our hotel at its best. We passed on your excellent review to the team and everyone is happy to hear that you enjoyed your stay. And we're looking forward to see you back on your future travels and stay here in Quest Cebu.

5 out of 5
The staff in the downstairs dining and bar were fantastic - so friendly and just great fun on a night with very few customers. The Piano Man was an added bonus - lovely fella and very talented

Posted by on 8 Jan. 2020

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Comment from Hotel Management

24 Feb. 2020 by Quest Cebu Management

Dear Anthony, We are thrilled that we were able to exceed your expectations. We passed on your kind review to the team and everyone is happy to hear that you enjoyed your stay. Looking forward to see you back in your future travels and stay here in Quest Cebu. Sincerely yours, Quest Cebu Management

About the Quest Hotel & Conference Center

Location Archbishop Reyes Avenue, Cebu, Cebu 6000

Property Features

Quest Hotel & Conference Center offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. A business center and meeting rooms are available. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Quest Hotel & Conference Center. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. Smoking is allowed in designated areas at this 3-star Cebu hotel.

  • 1 building
  • 427 guestrooms or units
  • 25 levels
  • Meeting rooms
  • Built in 2012
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Quest Hotel & Conference Center offers 427 air-conditioned accommodations with minibars and safes. LED televisions come with cable channels. Bathrooms include showers, slippers, bidets, and complimentary toiletries. This Cebu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.

Puso Restaurant - Onsite restaurant.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a health club.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Quest Hotel & Conference Center offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

  • No rollaway/extra beds available
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 2
  • Guests will receive an email with special check-in instructions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Children stay free - maximum age 0
  • Guest will receive an email before arrival 24 hours
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 24 hours
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Reservation is not required for facilities on site
  • Food service has been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 1000 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PHP 799–799 for adults, and PHP 400–400 for children
  • Airport shuttle fee: PHP 900 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cebu Quest
  • Cebu Quest Hotel
  • Hotel Quest
  • Hotel Quest Cebu
  • Quest Cebu
  • Quest Cebu Hotel
  • Quest Hotel
  • Quest Hotel Cebu
  • Quest Cebu Cebu Island/Cebu City
  • Quest Hotel Conference Center – Cebu
  • Quest Hotel Conference Center
  • Quest & Conference Center Cebu
  • Quest Hotel & Conference Center Cebu
  • Quest Hotel Conference Center – Cebu
  • Quest Hotel & Conference Center Hotel
  • Quest Hotel & Conference Center Hotel Cebu

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.