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 Chiang Mai •1 Room
 Chiang Mai • 1 Room
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Shangri-La Chiang Mai

5-star property
89/8 Chang Klan Road, Chiang Mai, Chiang Mai 0508 053 286
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4.8 out of 5
Exceptional!
See all 6 wotif Reviews

"Wonderful hotel 5 star! " More

By a verified traveller on Sun 07 Apr 2024

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Hotel Description

A luxury stay in the heart of Chiang Mai awaits you at Shangri-La Chiang Mai. Within just a 15-minute stroll, you'll find Chiang Mai Night Bazaar and Iron Bridge. Highlights at this family-friendly hotel include 3 restaurants, a full-service spa, and an outdoor swimming pool.

A day of pampering at Chi Spa can include massages, body wraps, and body scrubs along with access to the sauna and spa tub. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the free kids' club, gym, outdoor tennis court, and sauna. Business amenities include 3 meeting rooms, a business center, and limo/town car service. Other amenities include free WiFi in public areas, a kids' swimming pool, and a coffee shop/cafe. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of a free shopping center shuttle.

Places within a 30-minute walk of this 5-star Chang Khlan hotel include Warorot Market and Tha Phae Gate.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
NZ$180* Per night/room 6 May - 7 May

Deluxe Room, 1 King Bed, Pool View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Single Beds, Pool View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Premier Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Horizon, Premier Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Shangri-La Chiang Mai ratings based on 6 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Shangri-La Chiang Mai

Everyone (2) Couples (1) Family (3)
5 out of 5
Wonderful hotel 5 star!

Posted by on 7 Apr. 2024

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Comment from Hotel Management

9 Apr. 2024 by Gabriele Lombardo

Dear Suzana,Greetings from Chiang MaiIt is our pleasure to welcome you to our beautiful urban resort. Our unique Shangri-La hospitality from the heart, together with our undivided commitment to service excellence are indeed the key elements which differentiate us.We all look forward to the pleasure of welcoming you back very soon. Please, feel free to contact me directly if there is anything I can do to assist you with.Yours sincerely,Gabriele LombardoGeneral Manager

5 out of 5

Posted by on 10 Jul. 2023

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Comment from Hotel Management

12 Jul. 2023 by Gabriele Lombardo

Dear Janet,Greetings from Chiang Mai.Thank you very much for this wonderful full mark on Shangri-La Chiang Mai. Our unique Shangri-La hospitality from the heart, together with our undivided commitment to service excellence are indeed the key elements which differentiate us. We all look forward to the pleasure of welcoming you back very soon. Yours sincerely,Gabriele LombardoGeneral Manager

5 out of 5
Beautiful hotel with great staff. I will definitely stay here again. A 5 minute walk to the night market.

Posted by on 10 Jul. 2023

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Comment from Hotel Management

12 Jul. 2023 by Gabriele Lombardo

Dear Janet,Greetings from Chiang MaiIt is our pleasure to welcome you to our beautiful urban resort. Our unique Shangri-La hospitality from the heart, together with our undivided commitment to service excellence are indeed the key elements which differentiate us.We all look forward to the pleasure of welcoming you back very soon. Please, feel free to contact me directly if there is anything I can do to assist you with.Yours sincerely,Gabriele LombardoGeneral Manager

4 out of 5

Posted by on 12 Apr. 2022

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Comment from Hotel Management

16 Aug. 2022 by Gabriele Lombardo

Dear Mick, It was our pleasure to welcome you to our beautiful urban resort. Our unique Shangri-La hospitality from the heart, together with our undivided commitment to service excellence are indeed the key elements which differentiate us. We all look forward to the pleasure of welcoming you back very soon. Please, feel free to contact me directly if there is anything I can do to assist you with. Yours sincerely, Gabriele Lombardo General Manager

5 out of 5
Pros: Pleasant and helpful concierges who adapt to differing needs of customers
Location: Close to night market
Value: Acceptable price; Service: Caters to highend tourist; Cleanliness: As expected;

Posted by , from Australia - QLD - Regional QLD on 5 Sep. 2014

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5 out of 5
Pros: We felt really special staying at the Shangri La - this hotel is a beautiful sanctuary!
Cons: Nothing - only wished we could of stayed longer.
Location: Inspiring
Facilities: Top of the line; Value: Amazing; Service: Go the extra mile; Cleanliness: Immaculate; The hotel manager personally showed us around the resort!

Posted by , from Australia - QLD - Regional QLD on 24 Apr. 2014

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About the Shangri-La Chiang Mai

Location 89/8 Chang Klan Road, Chiang Mai, Chiang Mai 50100

Property Features

Shangri-La Chiang Mai offers its guests a full-service spa, an outdoor tennis court, and a waterslide. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet. Business amenities include a business center, 3 meeting rooms, and limo/town car service. An outdoor pool, a children's pool, and a health club are also featured at the luxury Shangri-La Chiang Mai. Self parking and valet parking are free. Smoking is allowed in designated areas at this 5-star Chiang Mai hotel.

  • 1 building
  • 277 guestrooms or units
  • 12 levels
  • 3 dining venues
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of outdoor pools - 1
  • Children's pool
  • Waterslide
  • Free WiFi
  • Outdoor tennis courts - 1
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free valet parking

Transport

  • Train station: Chiang Mai Railway Station (3.2 km / 2 mi)
  • Property shuttles: Free shopping center shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Shangri-La Chiang Mai offers 277 air-conditioned accommodations with fireplaces and minibars. A pillow menu is available. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries. This Chiang Mai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Fireplace
  • Minibar
  • In-room dining (limited hours)
  • Refrigerator
  • Coffee maker
  • Pillow options
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Kad Kafe' - Onsite restaurant.

China Kitchen - Onsite restaurant. Open daily.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Sauna in spa
  • Spa tub in spa
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 15
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Breakfast is not included in the breakfast rate plans for children ages 6-11, and can be requested onsite for the listed child breakfast fee. There is no breakfast fee for up to 2 children ages 5 and under. Additional children ages 5 and under can receive breakfast for the listed child breakfast fee.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Shangri-La Chiang Mai

Policies

The listed child breakfast fee applies to guests age 11 and younger.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, cash, mobile payments, Alipay, and WeChat Pay. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).

  • No rollaway/extra beds available
  • Children stay free
  • Service animals not allowed
  • Number of children who can stay for free – 2
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Children stay free - maximum age 5
  • Mobile payments
  • Alipay
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safety and Health Administration (Thailand)
  • Property follows a brand or regulatory agency's sanitisation guidelines Shangri-La Cares (Shangri-La)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing
  • WeChat Pay

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 680 for adults and THB 340 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chiang Mai Hotel Shangri-La
  • Chiang Mai Shangri-La
  • Chiang Mai Shangri-La Hotel
  • Hotel Shangri-La Chiang Mai
  • Shangri-La Chiang Mai
  • Shangri-La Chiang Mai Hotel
  • Shangri-La Hotel Chiang Mai
  • Chiang Mai Shangri La
  • Shangri La Chiang Mai
  • Shangri La Hotel Chiang Mai

You should know

  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.