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"We love this hotel and this was our 4th stay
Location is amazing, surrounded by great shopping and restaurant options.
Very clean with comfortable be
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Causeway 353 Hotel places you in the center of Melbourne, within just a 5-minute stroll of Bourke Street Mall and within 15 minutes of Ian Potter Centre: NGV Australia. Highlights at this hotel include a restaurant, a steam room, and a 24-hour business center.
This business-friendly hotel offers free WiFi in public areas, a fitness center, and a business center. Other amenities include concierge services, a 24-hour front desk, and dry cleaning/laundry services.
Sights within a 20-minute walk of this 4-star Melbourne Central Business District hotel include Queen Victoria Market and Melbourne Convention and Exhibition Centre.
Causeway 353 Hotel ratings based on 313 Verified Reviews
Review Summary
4.2
out of 5
4.0 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Causeway 353 Hotel
Everyone (176)Couples (64)Family (44)
4 out of 5
We love this hotel and this was our 4th stay
Location is amazing, surrounded by great shopping and restaurant options.
Very clean with comfortable beds.
The block out curtains are fantastic for a nice sleep in.
Posted by Darren Mark, from Homebush on 23 Apr. 2024
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5 out of 5
Excellent for a single female as felt safe and able to shop nearby
Posted by Kelly on 26 Mar. 2024
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Comment from Hotel Management
3 Apr. 2024
by HD
Dear Worzuel,Thank you for taking the time to review Causeway 353. Guest satisfaction is our number one priority and we are extremely happy that we were able to meet your expectations. We are conveniently located right in the heart of the city center within close proximity to all major attractions and fall within the free tram zone. Thank you for choosing Causeway 353 Hotel for your stay and we hope to welcome you back to our property in the near future.Kind regardsHimal De SilvaGeneral Manager
4 out of 5
Causeway 353 is a good hotel and well located. The only thing that lets it down are its archaic and excruciating check in/check out procedures.
On check in they demand your card (and I mean demand). No, I’m using my phone. That threw them (welcome to 2024). I’ve stayed here before and they take your card and manually copy down the number. How’s that going to help anyone, except scam artists? So, no I wouldn’t give them a card number.
Then there’s a $100 bond deposit as a separate transaction. Who does that anymore? Causeway.does.
On checkout we had to go through the laborious refund of the bond. Part of the process includes me waiting patiently while the clerk goes and does an inspection of the room. Seriously? That over there was a problem as I didn’t have to hand the original receipt for the bond. Eventually I found it and a refund was made.
As I said, nicely located and convenient but for goodness sake, move into the 21st century.
Posted by Stephen on 4 Mar. 2024
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Comment from Hotel Management
8 Mar. 2024
by HD
Dear Stephen,Thank you for taking the time to review Causeway 353. Guest satisfaction is our number one priority and we are extremely happy that we were able to meet your expectations. We are conveniently located right in the heart of the city center within close proximity to all major attractions and fall within the free tram zone. Please be assured that we will look into your feedback regarding the pre-authorisation in order to avoid future inconvenience to all our guests. Thank you again for the valuable feedback and we hope to welcome you back to our property in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing
3 out of 5
Overall . The property is close to offices building that is no privacy to open windows for fresh air in the room
Posted by DAN on 3 Mar. 2024
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Comment from Hotel Management
4 Mar. 2024
by HD
Dear Dan,Thank you for taking the time to review Causeway 353. Guest satisfaction is our number one priority and we are extremely happy that we were able to meet your expectations. Unfortunately, due to the central location of Causeway 353, we do not have such great views from our rooms. We fall within the free tram zone and located within walking distance to all major CBD attractions.We hope to welcome you back to our property in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing
4 out of 5
Good location. They were quite busy.
Rooms and amenities were fine.
Posted by George on 1 Mar. 2024
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Comment from Hotel Management
4 Mar. 2024
by HD
Dear George,Thank you for taking the time to review Causeway 353. It gives us great pleasure to find out that you were satisfied with your recent stay at our hotel. We hope to welcome you back to our property in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing
5 out of 5
I highly recommend Causeway we were treated so well and it’s the best hotel for me . Great location clean convenient location and amazing staff xxx
Posted by Bruno on 28 Jan. 2024
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Comment from Hotel Management
29 Jan. 2024
by HD
Dear Bruno,Thank you for taking the time to review Causeway 353. Guest satisfaction is our number one priority and we are extremely happy that we were able to meet your expectations. We have a young and energetic team who goes above and beyond to meet our customer needs and I will make sure that they are recognized for their great service.We hope to welcome you back to our property in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing
5 out of 5
Posted by Jenny on 16 Jan. 2024
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Comment from Hotel Management
6 Feb. 2024
by HD
Dear Jenny,Thank you for taking the time to review Causeway 353. Our promise to our guests is to provide an unforgettable experience in all aspects of hospitality and we are extremely pleased that we were able to deliver on our promise. It is our sincere hope that you will provide us the opportunity of serving you again in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing
5 out of 5
Posted by Brett on 14 Dec. 2023
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Comment from Hotel Management
17 Dec. 2023
by HimalD
Dear Brett,Thank you for taking the time to review Causeway 353. Guest satisfaction is our number one priority and we are extremely happy that we were able to meet your expectations. It is our sincere hope that you will provide us the opportunity of serving you again in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing
3 out of 5
Staff were a little frosty and not particularly friendly. Car parking for our 2.2m car was right next door but staff had no idea about this. They sent us to two other car parks which did not have the height clearance.
Would stay again purely due to location and the great restaurants and cafes close by.
Posted by Katherine on 30 Nov. 2023
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Comment from Hotel Management
1 Dec. 2023
by HimalD
Dear Katherine,Thank you for taking the time to review Causeway 353. Guest satisfaction is our number one priority and we are extremely happy that we were able to meet your expectations. Please be assured that we will look into your feedback regarding the lack knowledge by our staff in order to provide a better service to all our guests in the future. Thank you again for the valuable feedback and we hope to welcome you back to our property in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing
5 out of 5
Super comfortable bed
Posted by anne on 30 Nov. 2023
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Comment from Hotel Management
1 Dec. 2023
by HimalD
Dear Anne,Thank you for taking the time to review Causeway 353. It gives us great pleasure to find out that you were satisfied with your recent stay at our hotel. We hope to welcome you back to our property in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing
Causeway 353 Hotel offers its guests a steam room and a fitness center. There's a restaurant on site. There's an onsite 24-hour business center. A computer station is on site and WiFi is free in public spaces. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Causeway 353 Hotel. This 4-star Melbourne hotel is smoke free.
1 building
142 guestrooms or units
9 levels
Business center (24 hours)
Dry cleaning
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Elevator
No smoking on site
Dining venue
Family Friendly Amenities
Family property
Free WiFi
Soundproofed rooms
Refrigerator
Microwave
Internet
Available in all rooms:
Free WiFi
, High-speed internet access
Available in some public areas:
Free WiFi
, Internet access in public areas - high speed
Parking
Offsite parking discounted rates available
Transport
Train station: Southern Cross Station (1 km / 0.6 mi)
Metro station: Melbourne Central Station (0.8 km / 0.5 mi)
Room Amenities
Causeway 353 Hotel offers 142 accommodations with MP3 docking stations and minibars. 40-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Minibar
MP3 dock
LCD television
Cable channels
Premium channels
Refrigerator
Microwave
Coffee maker
Shower and tub combination
Cribs (surcharge)
Housekeeping (daily)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Sound-insulated rooms
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Food & Drink
Causeway 353 Hotel has a restaurant on site.
Hotel Policies
Check-in
Check-in time starts at 2 PM
Minimum check-in age is: 18
Check-in time ends at midnight
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property is not suitable for guests who are required to quarantine, due to the property's communal areas.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Check-out
Check-out by 10 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! One child 2 years old or younger stays free when using existing bedding.
Rollaway/extra beds are not available.
Cribs (infant beds) are available for AUD 25.0 per stay.
Pet Policy
No pets allowed
Policies
This hotel will place a pre-authorization for the first night's accommodation, 7 days prior to arrival, for any bookings where payment for the stay will be made on site instead of at the time of booking.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Contactless check-in and contactless check-out are available.
No rollaway/extra beds available
Children stay free
One child stays free
Debit cards not accepted
Staffed front desk
Children stay free - maximum age 2
Credit card pre-authorisation
Property is cleaned with disinfectant
Staff wear personal protective equipment
Protective clothing is available for guests
Masks are available for guests
Gloves are available for guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is available
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are not available
No gap period between guests' stays
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property does not follow sanitisation practices of any association
Property does not require health documentation at check-in
Fees
Guests will be asked to pay the following charges at the property:
Deposit: AUD 100 per accommodation, per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Crib (infant bed) fee: AUD 25.0 per stay
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
353 Causeway
353 Causeway Hotel
Causeway 353
Causeway 353 Hotel
Causeway 353 Hotel Melbourne
Causeway 353 Melbourne
Causeway Hotel 353
Hotel 353
Hotel 353 Causeway
Hotel Causeway 353
Hotel Causeway 353
Causeway 353 Hotel Hotel
Causeway 353 Hotel Melbourne
Causeway 353 Hotel Hotel Melbourne
You should know
One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions
Causeway 353 Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.
The closest beach to Causeway 353 Hotel is St Kilda Beach (6.1 km).
No, Causeway 353 Hotel does not offer an airport shuttle service.
Yep, you can grab a meal at Causeway 353 Hotel's onsite restaurant.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
