Novotel Melbourne on Collins

4.5 star property
Family-friendly hotel connected to a shopping centre in Melbourne Central Business District with fitness centre

Choose dates to view prices

Novotel Melbourne on Collins

Photo gallery for Novotel Melbourne on Collins

Exterior
Indoor pool, open 6 AM to 10 PM, pool loungers
Deluxe Room, 1 King Bed
Breakfast, lunch, dinner served; local cuisine
Reception

Overview of Novotel Melbourne on Collins

Reviews
8.4

Very good

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping
  • Room serviceRoom serviceRoom service

Check out the area

Map
270 Collins Street, Melbourne, VIC, 3000
  • Popular LocationCollins Street1 min walk
  • Popular LocationMelbourne Central8 min walk
  • Popular LocationCrown Casino17 min walk
  • AirportMelbourne, VIC (MEL-Tullamarine)29 min drive

Room options

Family Suite, Multiple Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Sofa bed - double
  • 49 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

Standard Room, 1 Queen Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Down duvet
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Heating
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Sofa bed - double
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

Accessible Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Down duvet
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Single Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Down duvet
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe Double Room, 2 Double Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Down duvet
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Melbourne

Novotel Melbourne on Collins places you in the centre of Melbourne,connected to a shopping centre and within a short 5-minute stroll of popular places like Collins Street and Regent Theatre. Highlights at this family-friendly hotel include a restaurant, an indoor swimming pool and a bar/lounge. .The restaurant, Lane Restaurant, serves local cuisine and is open for breakfast, brunch, lunch and dinner. Enjoy the gym and pool loungers. 7018 square feet (652 square metres) of event facilities include 5 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Added amenities include free WiFi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM. There's also valet parking, along with the convenience of car rentals on site. .Attractions within a 10-minute walk of this Melbourne Central Business District hotel include Bourke Street Mall and Melbourne Central.

What's nearby

  • Collins Street - 1 min walk
  • Bourke Street Mall - 5 min walk
  • Melbourne Central - 8 min walk
  • Queen Victoria Market - 16 min walk
  • Crown Casino - 17 min walk

Getting around

  • Flinders Street Station - 6 min walk
  • Melbourne Central Station - 10 min walk
  • Melbourne Airport (MEL) - 30 min drive

Restaurants

  • Betty's Burgers - 2 min walk
  • Haigh's Chocolates - 2 min walk
  • Centre Place - 2 min walk
  • Lacoste St Collins Lane - 1 min walk
  • Shandong Mama Mini - 2 min walk

About this property

Novotel Melbourne on Collins

Family-friendly hotel connected to a shopping centre in Melbourne Central Business District with fitness centre
Novotel Melbourne on Collins offers its guests an indoor pool and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 5 meeting rooms are available. Event space at this hotel measures 7018 square feet (652 square metres) and includes a conference centre. Tour or ticket assistance, multilingual staff, and gift shops/news stands are also featured at the family-friendly Novotel Melbourne on Collins. For a fee, parking is available.

  • 1 building
  • 380 guestrooms or units
  • 9 levels
  • 7018 sq ft of conference space
  • 652 sq. m of conference space
  • Built in 1992
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Novotel Melbourne on Collins offers 380 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature down duvets. 32-inch LCD televisions come with satellite channels and pay-per-view films. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

Afrikaans, Chinese (Mandarin), English, French, German, Japanese, Korean, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Free in-room WiFi has a 5-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 5-device limit

Parking and transport

  • Offsite parking available (AUD 42 per day)
  • Covered valet parking on site (AUD 64 per day)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends; AUD 38–38 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Lane Cafe and Bar
  • Lane Restaurant

Things to do

  • Gym
  • Indoor pool
  • Shopping centre

Family friendly

  • Free cot
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre (7,018 square foot of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Building
  • Built in 1992
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 31 July to 30 September:
  • Bar/Lounge
  • Dining venue

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 80 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 38 to 38 for adults and from AUD 0 to 38 for children
  • Valet parking fee: AUD 64 per day
  • Nearby parking fee: AUD 42 per day (2953 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 80 per day
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 6 AM to 10 PM
  • Children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 5-device limit. WiFi in public areas is also free and has a 5-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Melbourne Collins
Melbourne Novotel
Melbourne Novotel Collins
Novotel Collins
Novotel Collins Hotel
Novotel Collins Hotel Melbourne
Novotel Collins Melbourne
Novotel Melbourne
Novotel Melbourne Collins
Accor Melbourne On Collins
Novotel Melbourne On Collins Hotel Melbourne
Novotel Melbourne Collins Hotel
Novotel Melbourne on Collins Hotel
Novotel Melbourne on Collins Melbourne
Novotel Melbourne on Collins Hotel Melbourne

Frequently asked questions

What is the cancellation policy at Novotel Melbourne on Collins?

Novotel Melbourne on Collins offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel Melbourne on Collins?

As of 19 Apr 2024, prices found for a 1-night stay for 2 adults at Novotel Melbourne on Collins on 12 May 2024 start from NZ$228.43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Novotel Melbourne on Collins?

Yep, Novotel Melbourne on Collins has covered valet parking for AUD 64 per day.

Are there any beaches close to Novotel Melbourne on Collins?

The closest beach to Novotel Melbourne on Collins is St Kilda Beach (6 km).

Does Novotel Melbourne on Collins have a pool?

Yep, and guests recommend it! Novotel Melbourne on Collins has a pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 6 AM to 10 PM.

Is Novotel Melbourne on Collins family-friendly?

You bet! With amenities like kids' meals and a corner/local shop, as well as free infant beds in the guestrooms, it's no surprise Novotel Melbourne on Collins is a hit with families.

Does Novotel Melbourne on Collins serve breakfast?

You bet, guests speak well of the buffet breakfast here! Offered weekdays from 6:00 AM to 10:00 AM and weekends between 6:30 AM and 10:30 AM, this is the perfect place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Novotel Melbourne on Collins?

No, Novotel Melbourne on Collins does not offer an airport shuttle service.

Is there a bar or restaurant at Novotel Melbourne on Collins?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone? The dining venue is closed seasonally each year from July 31 until September 30.

What time are check-in & check-out at Novotel Melbourne on Collins?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Novotel Melbourne on Collins?

No, only service animals are allowed.

Novotel Melbourne on Collins Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 453 out of 1000 reviews" "
Rating 8 - Good. 365 out of 1000 reviews" "
Rating 6 - Okay. 114 out of 1000 reviews" "
Rating 4 - Poor. 39 out of 1000 reviews" "
Rating 2 - Terrible. 29 out of 1000 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 1 night in Apr 2024

8/10 Good

Mary

Liked: Cleanliness, property conditions & facilities
Amazing location and close to everything. Hotel was clean and well stocked with towels etc
Stayed 2 nights in Apr 2024

8/10 Good

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the heart of the city
Stayed 3 nights in Mar 2024

4/10 Poor

Natalie

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Bed extremely uncomfortable very restless night sleep Breakfast was a disaster. No clean cultery plates bread left.
Stayed 1 night in Mar 2024

8/10 Good

Luke

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the heart of Melbourne CBD
Stayed 1 night in Mar 2024

10/10 Excellent

Eden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. We were avle to check in early and arrange a late check out. Super helpful staff. Bar is very overpriced for what it sells, but had a nice atmosphere.
Stayed 1 night in Mar 2024

10/10 Excellent

Dianne

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very nice and let us book in early which was great as had a very early start to the day. Room service food is excellent
Stayed 1 night in Mar 2024

10/10 Excellent

Claire

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed with our 2 kids. Great nearby options food and fun
Stayed 1 night in Mar 2024

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Myself and my partner enjoyed our night away so quiet
Stayed 1 night in Feb 2024

10/10 Excellent

Daniel

Stayed 1 night in Feb 2024