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3.9 out of 5

"Tram stop just outside your door, 5 min walk to Bourke Street Mall, and everything else you need is so close by. Perfect location, quite apartment whi ... " More

By a verified traveller on Wed 13 Jun 2018

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Hotel Description

Plum Collins Street Serviced Apartments puts you in the heart of Melbourne, steps from Collins Street and within a 10-minute stroll of Melbourne Central.

Each apartment is soundproofed and features a flat-screen TV with a DVD player, along with a washer/dryer, a sitting area, and a coffee/tea maker. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A hair dryer, an iron/ironing board, and a desk are also available. Housekeeping is not available.

This smoke-free apartment building offers a 24-hour front desk and an elevator.

Executive Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Apartment

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Plum Collins Street Serviced Apartments ratings based on 384 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Plum Collins Street Serviced Apartments

Everyone (234) Business (2) Couples (86) Students (1) Family (61)
2 out of 5

Posted by on 9 Nov. 2018

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2 out of 5
Worst bathroom ever. Noisy toilet & water from shower goes everywhere. No real shower door

Posted by on 18 Oct. 2018

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5 out of 5

Close to everything you need

Tram stop just outside your door, 5 min walk to Bourke Street Mall, and everything else you need is so close by. Perfect location, quite apartment which was very clean and had everything you need in it. Will stay there again for sure.

Posted by , from Geelong on 13 Jun. 2018

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2 out of 5

central

Was very disappointed. Blinds broken, no blockout one. Filthy carpet. Horrible smell in room. Pillow smelled horrible. An overall unclean feel to it. Stayed b4 at plum apartments in Southbank and that was good.

Posted by on 3 Mar. 2018

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2 out of 5

Nice place but keys other side of the city

The actual room is great however not being able to leave bags at the venue and having to collect keys from Carlton was unexpected when I booked. It was in the fine print however I don't usually check where I collect keys from. I will do now but just in this case it soured my experience.

Posted by on 13 Feb. 2018

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3 out of 5

Convenient to city attractions

Pros: Proximity to city attractions
Cons: Bit of a tidy up would help
The room was at Level 15. I had to haul a heavy suitcase up two short flights of stairs. The tv had a loud hum obvious at all volumes. The bed was comfortable. The general appearance was a little shabby with the carpet joint split, missing edging on carpet and not quite clean enough bathroom facilities. Blind fittings were unsecure

Posted by , from NSW on 31 Jan. 2018

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4 out of 5

Great location

Pros: Location, spacious studio
Cons: Wifi, hangers in the wardrobe
We enjoyed our stay in Plum Collins, although we were disappointed about the lack of Wifi. We would think that Wifi is standard, especially in the centre of the city. There was also no hangers in the wardrobe. Aside from that, the location of these apartments is fantastic, only a few minutes walk to Flinders St Station and also Bourke St mall.

Posted by on 7 Jan. 2018

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1 out of 5

Massive pain

Have to fetch key from Carlton. Location unmarked. Inside need maintenance.

Posted by , from melbourne on 14 Dec. 2017

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4 out of 5

COMFY HOTEL BUT DREADFUL ARRANGEMENT COLLECT KEY

Pros: Central and well appointed
Cons: The absurd procedure to collect the key would have to be improved before we used this apartment again which is a pity as everything else was fine.
Location: Much to see in Melbourne
This a very comfortable well appointed hotel suitable for a stay of a few days in the centre of the city which allows visitors to walk to most of the city's features. However the silly arrangement of having to walk several blocks, or catch a tram to Carlton meant it was a very poor start on a hot and humid day.

Posted by , from Melbourne on 28 Nov. 2017

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5 out of 5

Right in the heart of the cbd is so convenient

My husband and I were extremely pleased with the apartment. It had everything we needed and was the most comfortable bed i had stayed in for a while. Thank you for making our weekend without the kids a good one :)

Posted by , from Victoria Australia on 21 Jul. 2017

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About the Plum Collins Street Serviced Apartments

Location 325 Collins Street, Melbourne, VIC 3000

Property Features

Plum Collins Street Serviced Apartments offers its guests an elevator. The front desk is open around the clock. This 4-star Melbourne apartment is smoke free.

  • 1 building
  • 5 guestrooms or units
  • Front desk (24 hours)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Soundproofed rooms
  • Kitchen
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Transport

  • Train station: Southern Cross Station (1.1 km / 0.7 mi)
  • Metro station: Melbourne Central Station (0.9 km / 0.5 mi)

Room Amenities

Plum Collins Street Serviced Apartments offers 5 accommodations with washers/dryers and DVD players. Accommodations offer separate sitting areas. Flat-screen televisions are featured in guestrooms. Accommodations at this 4-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers. Rooms are equipped with dial-up internet access (surcharge). Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards.

  • In-room kitchen
  • Washer and dryer
  • Sitting area
  • Flat-screen television
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower
  • Cribs (surcharge)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 4:30 PM

Special check-in instructions:

The check-in location differs from the property location. Check-in location: [528 Swanston St]. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The check-in location differs from the property location. To check in, guests will need to go to 528 Swanston St
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 10 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, and Diners Club.

  • No rollaway/extra beds available
  • Cash or credit card deposit required
  • Debit cards not accepted
  • Staffed front desk

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 300.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 10 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.