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5.0 out of 5

"Property was fabulous - staff were amazing and got an upgrade on arrival - great location also! " More

By a verified traveller on Mon 02 Sep 2019

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Hotel Description

A luxury stay in the heart of Dubai awaits you at Flora Al Barsha Hotel at the Mall. Within steps you'll find Ski Dubai and Mall of the Emirates within a short 5-minute stroll. Highlights at this hotel include in-room free WiFi, free internet, and LCD TVs.

A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs, and mani/pedis. The buffet restaurant, Basil & Spice, serves international cuisine and is open for breakfast, lunch, and dinner. Enjoy the outdoor swimming pool, gym, spa tub, and sauna. 431 square feet (40 square meters) of event facilities include a meeting room and conference space, and other business amenities include a business center. Plus you'll find free WiFi in public areas, a free manager's reception, and a coffee shop/cafe. Each morning buffet breakfast is served between 6 AM and 11 AM. There's also free valet parking, along with the convenience of a free beach shuttle.

With a stay at this 4-star Al Barsha hotel, you'll be 3.7 km (2.3 mi) from Burj Al Arab and 3.5 km (2.2 mi) from Wild Wadi Water Park.

Double or Twin Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
NZ$96* Per night/room 30 Mar. - 31 Mar.

Premier Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Classic Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premiere Connecting Room

Bed Count 1 King Bed Maximum Occupancy 6 Max

Flora Al Barsha Hotel at the Mall ratings based on 3 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Flora Al Barsha Hotel at the Mall

Everyone (2) Couples (1)
5 out of 5
Property was fabulous - staff were amazing and got an upgrade on arrival - great location also!

Posted by on 2 Sep. 2019

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Comment from Hotel Management

29 Sep. 2019 by Flora Hospitality

Dear Guest, Thank you for staying with Flora Al Barsha Hotel and for taking the time to update the feedback of your stay upon departure. We are so glad to hear that you had a memorable and wonderful stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. The hotel is located in the new Dubai, adjacent to the famous Mall of Emirates and in close proximity to Downtown Dubai and Jumeirah beach. MOE & Sharaf DG metro stations are just few foot steps away from the hotel. Your kind appreciation has been duly conveyed to the team and it’s a great motivation for them. We look forward to welcome you back soon with us. Thanks & Regards, Jikku John Mathew Cluster Director of Operations

5 out of 5

Nice Hotel close to Mall

Pros: Nice staff and cleanliness. Also location.
Location: Mall of the Emirates and some nice cheap food outlets close by.
This hotel was very nice with helpful courteous staff. Very close to Mall of the Emirates and transport. Breakfast was excellent but don't expect bacon & eggs.

Posted by , from NSW Australia on 24 Oct. 2017

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5 out of 5

Nice hotel close to Burj Al Arab & beach shuttle.

Pros: Attentive Staff Room service and cleaniness Free water, free wi-fi and parking. Close to shops and Mall of the Emirates Near 2 Metro stations
Cons: Breakfast Buffet. Sport channels Taxi can't park in front of the hotel for more than seconds for pick up or drop off. Rear entrance OK
The hotel location is very close 2 Metro stations.Great guest service, got upgraded to Deluxe Room. 500 m to Mall of the Emirates where you can enjoy Ski Dubai. Staff are friendly and happy to meet all your requests. Room service is awesome. Nice cafe at the reception. Free water in your room and free wi-fi. I tried breakfast buffet and it was good with all the basics but it can be improved in terms of sweet options, better pancakes and jam options, more fruit options and fresh juices. One little issue for sports fans like myself, the sport channels were not available during my stay but I think they are working on fixing it. Getting a taxi is very easy, just ask the concierge and they are more than happy to get a taxi for you in a minute or two. Hotel Staff were fantasticand really good guest services. Swimming pool, gym and spa were on the top floor and it was very nice to relax and enjoy. I loved the hotel and the hotel facilities. I enjoyed my stay and I would recommend it to others and I will stay at Flora Al Barsh again if I'm in Dubai. Thanks to Flora Al Barsha Hotel and its staff for a wonderful stay.

Posted by , from Melbourne on 18 Mar. 2016

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Comment from Hotel Management

21 Mar. 2016 by flora hospitality

Dear Guest, Thank you for sparing your valuable time to review Flora Al Barsha and for also choosing to stay with us. The entire team is delighted to receive such wonderful feedback and to learn that your experience at our hotel was simply amazing and fabulous. Thank you for commenting on the service put up by the team and on the entire facilities. The team is our strength and your generous praise will encourage them to continue their efforts in creating everlasting memories for our guests. We have also noted your feedback on our areas of improvements and we promise you that you will see the changes on your future visits with us. The work going on in the hotel entrance is temporary as RTA (Roads & Transport Authority) is planning to change the same road to a dual lane with a designated drive way for us. Meantime we have briefed our security and valet team to ensure safety and assistance to our valuable guests for accessing the hotel parking and unloading the luggage’s. We regret for the inconvenience and you will see better changes soon. The entire team look forward to the pleasure of welcoming you back soon with us. Thanks & Regards Jikku John Mathew Cluster Director of Operations

About the Flora Al Barsha Hotel at the Mall

Location Al Barsha Road, Dubai,

Property Features

As a guest of Flora Al Barsha Hotel at the Mall, you'll find an outdoor pool, a health club, a spa tub, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. A free manager's reception is offered daily. WiFi and wired Internet are free in public spaces. Business amenities include a business center and a meeting room. Event space at this hotel measures 431 square feet (40 square meters) and includes conference space. A rooftop terrace, spa services, and tour/ticket assistance are also featured at the luxury Flora Al Barsha Hotel at the Mall. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Dubai hotel.

  • 1 building
  • 186 guestrooms or units
  • 6 levels
  • 431 sq ft of conference space
  • 40 sq m of conference space
  • Built in 2015
  • Manager's reception (free)
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free valet parking , Parking (limited spaces)

Transport

  • Metro station: Mashreq Metro Station (0.7 km / 0.5 mi)
  • Property shuttles: Free beach shuttle; airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Flora Al Barsha Hotel at the Mall offers 186 accommodations with minibars and safes. 46-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. This Dubai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

The hotel hosts a free manager's reception daily.

Basil & Spice - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Jamaica Blue - This coffee shop specializes in international cuisine and serves lunch only. Open daily.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 2
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Thai massage

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations.

Flora Al Barsha Hotel at the Mall offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 125.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Flora Al Barsha Hotel at the Mall

Policies

This property will place an authorization for the first night for any bookings where payment for the stay will be made on site instead of at the time of booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available.

  • Children stay free
  • Service animals not allowed
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Children stay free - maximum age 11
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 200.00 per stay
  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 59 for adults and AED 29.5 for children
  • Airport shuttle fee: AED 160 per vehicle (one-way)
  • Rollaway bed fee: AED 125.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Flora Al Barsha Hotel
  • Flora Hotel
  • Flora Al Barsha Mall Emirates Hotel
  • Flora Al Barsha Mall Emirates
  • Flora Emirates
  • Hotel Flora Al Barsha Mall of the Emirates Dubai
  • Dubai Flora Al Barsha Mall of the Emirates Hotel
  • Hotel Flora Al Barsha Mall of the Emirates
  • Flora Al Barsha Mall of the Emirates Dubai
  • Flora Al Barsha Hotel
  • Flora Emirates Hotel
  • Flora Al Barsha Mall Emirates
  • Flora Al Barsha Hotel
  • Flora Al Barsha At The Mall
  • Flora Al Barsha Hotel at the Mall Hotel
  • Flora Al Barsha Hotel at the Mall Dubai
  • Flora Al Barsha Hotel at the Mall Hotel Dubai

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served at Flora Al Barsha Hotel at the Mall.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.